Problems installing Quicktime

When installing Quicktime, I get the error message that says C:\Documents~1\Megan\Locals~1\Temp\IXP972.TMP\ cannot be found and that the old version cannot be removed. Ive tried finding this file, deleting temporary files and nothing works. Any suggestions? Thanks.

hmmmmm. if we can get the QuickTime program files/folders in the danger area out of the way, then we might be able to convince the PC to install a new version of it in another place. (this won't help with the disk corruption issue on the hard drive itself, but it might help us get itunes up and running in the meantime.)
let's try using "Unlocker" to remove the corrupted file/folder first:
http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml
if we can get rid of that one, we'll do a manual uninstall of Quicktime.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of any other leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, we'll try a repair install of itunes, which should reinstall your QT for you. (hopefully in a safer area of the drive.)
go into your add/remove programs. select itunes, click "change/remove", select "repair".
does that go through okay? if so, do your itunes and quicktime work okay again?

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Many problems installing Quicktime+iTunes

(Keep in mind I have windows 7 64 bit)
I need the firmware update for my iPhone 3g, which normally I avoid because I always seem to have a problem with quicktime installing properly. But since a couple up my apps needed to work, I gave in.
When I tried to run the update through iTunes, it installs everything correctly. When I went back into iTunes, I got an error saying iTunes needs Quicktime to run properly. So I uninstalled both iTunes and Quicktime. I ran the Apple Update utility and it did the same thing. So I went to the web site and installed them separately. Again, iTunes 1, Quicktime 0. Now I get an error that I don't have the right file path for the .msi file.
I looked on the forum for this solution and found that I needed the Windows Installer Utility (to remove installer files that failed?) Removed Quicktime.
Attempted to reinstall again, since I can't get in iTunes, which I really need.
Now, a different set of problems occur. Now all of my icons that are shortcuts are Quicktime icons, and I cannot get into them without finding the original file in my directory. At this point Quicktime is not even on my computer any longer. When I try to install it, I get an error saying "Could not open key Unknown\components\(A bunch of numbers) Verify that you have sufficient access to that key, or contact your support personnel." I am on the only account on this PC, but to be fair, I did right click the install file and choose "run as administrator."
Please help!!

It's unlikely taking permissions of the registry key will solve install problems for QT when the initial post referred to a msi file.
This is a rare(ish) variation on a problem involving error messages mentioning missing .msi files that mostly affects 64-bit systems. Although the initial symptom for most people is the missing .msi message, if they use CleanUp, the underlying problem with the registry keys relating to the the Side-by-Side configuration of installed componentry for QuickTime (or Apple Application Support) will come to light.
That's what happened to poor Felix here. (Note in his first post that he's said he's already tried using CleanUp to address the .msi message ... so now the registry key issue has come to light.)
If permissions are just not set properly for the keys, regedit can get us through. But if there's underlying trouble with the ACLs (for example, some people get blank permissions on keys, which are impossible to manipulate via regedit) or other exotica going on, things get messy.

Problems installing Quicktime - please help!

I just purchased a new iPod and I attempted to install Quicktime 7 from the site and as the download completes, an error message pops up saying "Some installation files are corrupt. Please download a fresh copy and retry intstallation." I also tried installing the itunes and quicktime components using the iPod CD, but I also get an error message as the download completes telling me to get a fresh copy and start again. What should I do??? Any help would be really appreciated. Thanks
(I am running on XP)

bump
for all of you having problems with Quicktime, install the alternative version. works great! no more problems or time wasted searching for answers to error questions!

Problem Installing Quicktime 7

Hi,
I'm trying to install Quicktime 7 on my windows laptop (running windows 7). When I run the install program, it starts up , then stops and says "There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried simply running the installer and also running it "as administrator" but to no avail.
Thanks!
Mike

I'm gonna go ahead and answer my own question ... LOL. After doing some online research via google it turns out what I'm experiencing is a so called Windows 1721 error. It would be nice if windows actually told me that that's what it is, and for that matter which program is the "required" program, but it doesn't.
After some additional research, someone suggested that the program in question is Apple Software Update and the proposed solution was to "repair" that program in "Programs" under the Control Panel. I did that, and finally both Quicktime and iTunes were able to install.
Other suggestions that didn't seem to make any difference were to turn off the firewall and virus protection software.
Thanks Mike!
Mike

Problem installing Quicktime on XP

Everytime I try to install Quicktime (attempting to use both 7.45 and 7.2) I get the following error message: "Could not access network location \lib\ext\." I'm not installing from a network file, but the installer downloaded onto my hard drive.
Has anyone else experienced this, and if so, what's the corrective action I need to take?
Thanks.

... and now I know of at least three people who've been able to get past that error with a Java Update. Many thanks for reporting back to us about that.
Kudos for my suggestion here goes to Jacumba (who has been doing the bulk of the troubleshooting work for this error message), and polydorus (who first alerted me to the updating Java fix for this error message).

Problem installing Quicktime 7 Pro, help inquiry.

Hi, Im on 10.6.2, I already had Quicktime X installed on the machine, which came with Snow Leopard, But I just purchased Quicktime 7 Pro, and wanted to install that, when I tried, it would not let me because QT X was already installed, so I throw QT X in the trash, then try and download pro, but still, it says that QT X is still there.
The reason I want QT Pro over QT X, is that with Pro I cant take still photos and make them into a video sequence, which I believe X cannot do.
Any idea how to get this QT X off my system, so It will let me install QT Pro.
Many thanks in advance.

Click here for information, and use Pacifist to install QuickTime X.
(48786)

More problems installing QuickTime 7.1.5...

Hi all,
I am having a very similar problem to the previous thread regarding QuickTime 7.1.5 Installer. I am currently on version 7.1.3. I ran the installer a few times and every time it stopped at about 10%. I then tried repairing disk permissions, restarted and tried again. Now it gets to about 19% before stopping.
I am running OSX 10.4.9 and have Quicktime Pro installed. If there are any clever bods reading, I have uploaded the installer log here:
http://www.jowie.net/transfer/quicktimeinstalllog.txt
If anyone has any ideas I'd be very grateful... It seems to have stopped me from installing iTunes 7.1 too!
Thanks!

Sorry to have to bump this to the top, but can anyone possibly help please? Without help I cannot install the latest versions of iTunes or QuickTime
Do I need to contact Apple directly? Is there a best practise for doing so?
Thanks
:-Joe

Problems installing QuickTime 7 with iTunes 6 for Windows XP

I am encountering problems with the latest version of QuickTime (version 7.0.3) together with iTunes 6.
Installation is fine except at the end when I receive an error message saying ’1628: Failed to complete installation’. It appears that both programmes have been installed and work but I am unable to uninstall them. Neither program appears in the Add/Remove programs list when they should be. If I select ‘Uninstall QuickTime’ from the Program list the uninstalation process starts but stops half way through.
I have tried downloading QuickTime standalone version but this is exactly the same. I removed the QuickTime folder, and all its contents, from C:\Program Files\QuickTime and installed the previous version (6.5.2) which installs and uninstalls fine.
I am at a loss as to why the latest version is causing problems.
Would appreciate any help or advice as to why this is happening?
Thanks

Will a 2nd Gen Shuffle sync with iTunes 6 for
Windows?
NO... 2nd Gen shuffle requires iTunes 7.0.2 or later

Having a problem installing Quicktime/itunes software can't control where it's going to download

so i'm trying to load quicktime/itunes software on my Win7 laptop. had it on the same laptop but with vista. i can not control where the software is being downloaded too. Trying to send to my external drive labeled originally F: somehow it got changed to I:. The package doesn't recognize the label F: and says there's not enough space. I have 410gbs free! The package doesn't give me the option to change where i want to send it. Can't DL bonjour for the same reason. Safari 5 wasn't a problem. So what's the verdict, y'all? I can't update my itouch, which i'm sure sorely needs it.
Thanks in advance
Nagoosh

ok so after days of trying I finally got it to work...
here's what I did.
1. Uninstall old versions of iTunes. Reboot.
2. Uninstall old versions of Quicktime. Reboot.
3. go in and remove any left over traces of QT or iTunes from hard drive
4. Remove temp files related to itunes or quicktime. Reboot.
5. Uninstall audio driver for audigy 2 (WDM)
6. Install new version of iTunes
7. reinstall drivers for audio
8. reboot
9. check audio drivers (for some reasons even though I reinstalled it didn't come back as the right one after the restart and was listed as disabled) update the driver.
10. Reboot again
11. now things should work again.
2 quick notes... Make sure to save a backup copy of your itunes library.itl and your itunes music library.xml so you can system restore back and have the old version work, just in case.
now I Can't be sure... but I assume something like step 9 was happening and not showing up that way in my drivers... although that doesn't explain why uninstalling and fresh installing after installation didn't fix it earlier. but it works now and I'm thrilled.

Problem installing Quicktime Broadcaster

hi,
i downloaded and installed QT Broadcaster on my MacBook Pro but it doesn't want to launch, application appears on the screen but no window. i must force to quit... is there an incompatibility with Osx 10.5.5?
thanks.
L.

Did you repair permissions & restart your computer after the installation?
Before installing anything onto your computer, always check the System Requirements. Any incompatibility issues will be listed on the website.

A extremely weird and crazy problems trying to install Quicktime

For the last couple of hours I've tried every angle to try to fix this problem. Now the crazyiest part of this is not only can I not install Quicktime but I can't even download a file that has "quicktime" in the name. If I try to download any version of Quicktime that has "Quicktime"(all of them) in the name, it finishes and I try to open it, and I get a msg "(filename) doesn't exist. It may have been renamed, moved or deleted...". So the only way I can download the installers is if I change the name to something random, I get the error msg even if I rename the file "QU".
The main issue is when I try to install Quicktime, with Itunes or Standalone I get a runtime error "This application has requested to terminate in a ununsual way" I have searched the forum and have tried every fix, from Regedits to virus scans you name it. I went to oldversions.com and I couldn't even download version 3.
The other crazy part is that after i get the runtime error message and hit "ok" Quicktime completely disappears from my computer. On some of the older versions I don't get a error msg, it installs, I hit "finish" then I try to go where I installed it to and every single time it disappears, i've tried to install it on the Desktop, external harddrives, etc. but its never their. I'm usually able to fix problems like this but this one is just unbelievable so I more then appeciate any help I can get with this, thanks.

Pasucal:
The behavior you are seing suggests a virus or system corruption of some kind. The best way to get back up and running may be to perform a repair installation of Windows. There are steps for performing a repair installation of Windows XP on the Microsoft support site here. There are several other sites on the web that have more information about Windows repair installs. Here is one you might want to review.
Keep in mind that repairing Windows will not remove malicious programs from your computer. After the repair, you will need to update and run a full scan with known-good anti-virus software.

Itunes 7 fails to install - QuickTime problem.

I successfully used an earlier Itunes with an Ipod 1GB Nano. My new 2GB Nano (courtesy of Netgear promotion!) demanded V7 which I downloaded and tried to install. There were many errors installing Quicktime, but one was
"Could not open key HKEYLOCALMACHINES\software\classes\QuickTimePlayerLib.QuicktimePlayerApp\CLSID"
Verify that you have sufficient access to that key, or contact your support personnel"
I accessed myself (8-)# I tried running regedit, but that key and all the other "QuickTime" "software/classes/" keys gave the same error. I tried right clicking to set permissions, but although the list comes up, I cannot enable any of them.
I even tried safe mode, but all those entries are give similar errors. I have now deleted all references to "QuickTime" in the registry except the inaccessible ones, and the "Program Files" directory, but installation gives the same errors.
The result is that Itunes will not install, and I am unable to use my new Ipod.
A Google search finds no-one with similar problems.
Any ideas?

I am answering this blind as I did not realise I would not have access to the previous posting! Thanks for responding.
There is no version number of the installer under properties, but it says "V7" when run, and was downloaded earlier today (38,808,256 bytes) from the Apple site (as linked to by my then presumably working Itunes).
I see exactly my problem is in http://forums.vnunet.com/thread.jspa?threadID=93546&tstart=0
and unresolved.
I rolled back Windows to yesterday (and then the day before), and now find I cannot even uninstall either Quicktime or Itunes. The "Add or Remove programs" utility starts its progress bar and then quits with no report. I tried a re-install of the only previous installation of Itunes and it reported "You have a later version of Itunes installed" (meaning presumably V7) The Itunes I have on disk will not run "Files missing". This I suppose must be due to the failed installation of V7, which System Restore has failed to undo.
I tried then the V7 install again, and got:
"QuickTime failed to install Error #-2903"
and later
"Error 1905 c:\Program Files\Quicktime\QTOControl.dll
Hresult -2147220472"
... and then followed by three or four registry errors in HKEYLOCALMACHINES\SOFTWARE\Classes\ including the one I started this thread with. All these registry items are inaccesible under regedit ("Error opening key").
I am now in a position that I cannot go back or forward and still cannot link my IPOD to Itunes.
Is Itunes the only program that can transfer music?
It seems that one cannot simply copy, as firstly there is no "music" folder, and when it is done in a kosher way, the filenames are changed to an internal format, with the real names in a database.
It looks like Apple are managing to stop loads of other people using their new IPODs. I would ask for my money back if it wasn't a gift from Netgear (8-)#
Compaq Presario X1316 Windows XP
Compaq Presario X1316 Windows XP

Problem installing iTunes + QuickTime

So, I uninstalled QuickTime (last week) and then installed QuickTime Alternative, because it's smaller in size and I don't use QuickTime at all. That's probably what's caused my problem, and here it is.
So today I double clicked on the iTunes shortcut and I got a pop-up saying 'iTunes needs QuickTime in order to run. Please uninstall & install iTunes + QuickTime'-or something like that. So I uninstalled iTunes but now I can't install it. It freezes during the installation at 'Copying New Files'. What do I do?
Message was edited by: wilson173

hi RockDad!
let's try enlisting some additional technical help with this one.
let's try getting a installer log to someone who can interpret installer logs.
Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
In the command prompt dialog that comes up, find the iTunes installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
/Verbose"c:\log.txt" /V"ENABLE_QTLOGGING=TRUE"
There is no space between the e in Verbose and the double quote ("). There is no space between the V"Enable...
Hit return.
The installer will create two log files:
C:\log.txt and C:\qt.log
Find those files and send them to this email address Put the URL to this discussion thread into the email, so that the person who gets it has some context. Let them know the version of itunes you’re trying to install, too … in general, give as much info as you can.
love, b

Problem with installing quicktime

Ok I downloaded quicktime for windows and installed it but when it gets to the end of installation it reboots my pc and doesn't finish the install. And when I log back in I get the message from windows that there was a serious error or w/e. And it shows the quicktime icon but when I double click it shows this error "QuickTime failed to initialize. Error # -2095 check to make sure Quicktime is installed properly on this computer" I tried reinstalling twice and each time it does the same thing. anybody know why?

I am also having these same problems. I have downloaded Quicktime numerous times and get then when I go to start-up iTunes get an error msg that I need to install Quicktime !!?? I am using XP OS. Also wondering if a re-intstall of iTunes will mean that I would lose all stored music files?

5.0 Install Problem with Quicktime

I have a problem with my iTunes/iPod. I tried to install the 5.0 version of iTunes, and things seemed to go fine. However, whenever I try to open the program, it says that I need the most recent version of QuickTime. When I open QuickTime, it says it doesn't have any more updates. I'm at a bit of a loss. Normally, I would just uninstall and start from scratch, but a very unfortunate turn of events occurred when my iPod experienced terminal meltdown at the same time. The iPod is now fixed, but all the songs were deleted from it, meaning that my source of all my music and playlists is my computer. Is there ANYTHING I can do so that I won't lose my music and playlists?! How do I go about fixing my iTunes?

Arg! I just spent several hours trying to change the registry keys without any success so far. I think I've changed about 9 or 10 at this point. (I basically am just following the steps in PFB's post that b noir referenced...finding the key that needs to be changed, adding administrator and system, giving them full access, and then trying to reinstall.)
The key HKEYLOCALMACHINE/Software/Classes/QuickTime.qtl/DefaultIcon
is the one that seems to be giving me the most trouble. I've changed it three times now, and it still won't let me install QuickTime because of it. (It's weird though, because sometimes that key doesn't pop up as the problem again until after I changed 2 or 3 other keys. Then it would make me go back and switch that one.)
Do you see what I might be doing wrong? (I've never messed with the registry before...) Anything else I can try, please!?!

Problems installing Quicktime

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