Problems installing Skype for Windows Desktop on my 8.2 system

My Windows 8.1 computer is telling me the Skype app has changed so I must uninstall and re-install Skype for Windows Desktop. I duly did this but I cannot access Skype, it won't accept my Skype name and password combination. Three times I have gone through the process to change my password, which takes me through the process of changing my Microsoft account password because I had to create one when I bought my computer and link absolutely everything to it. This still doesn't solve the issue and I have now reached the end of my tether with Windows 8.1. It's been nothing but trouble, completely non-user friendly and I am not a dim wit when it comes to technology. What must I do to be able to access Skype?

I've downloaded Skype Translator & that works on my tablet. Why on earth did they 'break' the normal version of Skype?

Similar Messages

Is Skype going to quit Skype For Windows Desktop?

Hello,
Is Skype going to quit Skype for Desktop cause I REALLY do NOT like the App Version of Skype at all?
Thank You,
SereneWolf

You can still install Skype for Windows desktop on Windows 8/8.1 computers.
https://support.skype.com/en/faq/FA12162/how-do-i-get-the-desktop-version-of-skype-windows-8-or-abov...

Wanted: Your Skype for Windows Desktop ideas

We have just launched a new Windows Desktop Client idea board to let you all share and exchange your ideas on how to improve and develop Skype for Windows desktop client.
Before you start sharing your ideas, here are some guidelines to help you get started:
Idea Submission Guidelines
Make sure your ideas are for the right client. This idea board is for Skype for Windows desktop client, not Skype for Windows 8.
Search before posting. Do a quick search and make sure you are not submitting a duplicate. If the idea already exists show your support by giving kudos to the original idea rather than watering down the potential impact across multiple submissions.
Review the ideas of others. Look at other ideas to see what your fellow community members are requesting and feel free to exchange on them in the comments section. While we take into account the numbers of kudos an idea receives, we also consider the amount and quality of member feedback when making our decisions.
Add value. Vote for those items that you like and agree with by giving the idea a kudos. It's a way to recognize someone's effort and to signal to us how important the idea is to you. We are using votes and comments as a barometer to find out more about what our contributor community thinks is important, so we can factor this into our prioritization process.
Submit a new idea. Adding an idea is just like posting a message on a board. To create an idea, click on the “New Idea” button, located on the top left side of the idea board.
Be sure to enter a clear title and description of your idea so others can decide how they would like to vote. Be as clear as possible, tell us what your idea is. Remember to include how it would benefit users and why you think we should consider it as well as scenarios that you think the idea would be used it. That will not only help us to better understand what you want, but we may even be able to solve your problem more quickly another way. You can also preview your idea and check your spelling before you post the idea.
You will need to select a label for your idea, you can choose from one of the following labels:
Voice
Tell us how you would change the calling experience in Skype when making voice calls to contacts or phone numbers.
Video
Video is one of the core functionalities of Skype, tell us how you would make it better!
Instant Messaging & Contacts
How would you make the messaging and contacts experience better? You can also include ideas around how you would improve the main user interface of Skype within this label.
Sharing
Today you can share photos, videos, files or your computer screen using Skype for Windows desktop. What would you change or add to the sharing experience to make it better?
Tips to draft your idea:
Start with a clear title
Include scenarios and use cases for how the idea would be used
Add appropriate label(s)
List features and benefits
Keep it short and to the point
Avoid tech speak
Do not be discouraged if your idea was not selected. Sometimes what seems to be a simple idea may not be so simple to build. Some ideas take longer than others, and some ideas will not be possible within the scope of what we want to accomplish in the next year or so.
Be respectful. Comply with the Community Guidelines and Skype etiquette.
Rights to Feedback: Skype may or may not use your comments, ideas, or suggestions. Skype reserves the right to use for any purpose including commercial purposes, comments, ideas, suggestions, code, products or services (“Content”) that are posted on this community without any obligation to compensate the individual or entity that provided the Content. By posting any Content in the community, you hereby relinquish any right you may have in such Content and to any future compensation for publication, use, distribution, license or sale of the same. By posting Content, you represent and warrant that you either own or control all of the rights to that Content, and such Content does not violate any third party rights or these Skype Terms of Service. You agree that all opinions expressed by users of this community are expressed in their individual capacities, and not as representatives of Skype.
Recent Feedback: We have gone through some of the recent posts on the Skype for Windows desktop board and gathered some of the improvement ideas posted there. However we need your help to prioritize these ideas against other ideas that you may have.
Frequently Asked Questions
What is the Idea Board all about?
Idea Board is a new part of the Skype Community, where members can share their ideas about existing products and services. Anyone in the community can see and vote on the ideas you post.
We encourage you to give kudos and comment on submitted ideas as we are more likely to take the top kudoed and most discussed ones into consideration.
How do I navigate the Ideas Board?
Finding your way around the ideas board is a pretty straightforward. Here are some of the things you will see to help you get around:
New Ideas – The most recent ideas.
Hot Ideas – The most popular ideas right now.
Top Ideas – The most kudoed ideas.
The sidebar widgets
In the sidebar you'll find more ways to sort the ideas board, see new and popular ideas and the top rated contributors to the idea board. It's also really easy to filter ideas by status, for instance if you only want to see ideas that are “Accepted”.
How to check if an idea exists already?
Use the search function filtering by the ideas board – or click here (direct link to search function)
What do the votes/kudos mean?
Just as you can give kudos in the community boards and blogs, you can vote for ideas you like on the Idea Board. Ideas with high vote totals are more likely to be recognized and accepted by the teams at Skype who develop our products and services. You can also leave comments on ideas, but remember to be kind!
What do the different idea statuses mean?
We strive to review submitted ideas on a biweekly/monthly cycle. Each idea will go through a life cycle that will be assigned statuses at each milestone. The statuses are explained here:
New Idea - Sparkly new idea, submitted by you, and ready to be vetted by the community.
Comments Requested - Items set as Comments Requested will be open to the community for feedback and votes.
Under consideration - Idea has been forwarded to appropriate business team who is determining feasibility.
More information needed - More information is needed before our Product Management team can take this forward, please review the comments left by the team.
Duplicate - Ideas in this status have already been submitted in some form or another. We will link these items over to the other idea so you can review the status or track the progress there.
Already exists - This is available in the product.
Future possibility - Idea is a good one but not something we can include in a near-term product or software release.
Accepted - Idea has been accepted and has been taken forward for implementation, check back soon for updates.
Not right now - We like the idea but just not for right now, we will revisit it in the future.
Implemented - You asked for it, we did it!
My idea has been accepted. How long will it take to be implemented?
Sadly, we will not be able to provide dates for the implementation of any accepted ideas within the community due to the number of factors involved. Please be patient and let us make sure it is completely ready before we make it available.
How will I know if an idea has been implemented?
You can track the status of your ideas as your ideas are sent to the people here at Skype who can make them happen and you will see the status of your idea is updated. We will be telling you if the idea is something we are working on now or would like to do in the future, or if it’s something that is not feasible for us at this time. To ensure you don’t miss any updates select “Subscribe” from the “Idea Options” menu when viewing your idea.
What ideas have been implemented so far?
You can check the "Accepted and Implemented ideas" topic which we will post once the first idea got implemented.
Can I edit or delete my ideas comments?
No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted.
Who moderates/ manages the ideas board and in what frequency?
The community team is monitoring the board on the daily basis and product managers will come in on a bi-weekly basis to update statuses of the ideas and post their comments.
If Skype decides not to pursue my idea, will you tell me why?
We do not always provide the reasons for our decisions regarding ideas submitted for review but will strive to provide an explanation where possible.
If I am not comfortable submitting my idea over the Internet, is there another way I can do so?
No. Unfortunately we are only collecting ideas using the idea board at this time.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Wait!! If you about to post a reply to this thread this post is for you!
You guys who have posted obviously have not read the first sentence of the long OP, let alone the whole thing.
This is the wrong place.
Post them here which is formatted for handling requests:
http://community.skype.com/t5/Windows-desktop-client-Ideas/idb-p/Windows_Ideas
If you are asking questions about skype issues this thread is really the wrong place lol. Getting an answer to yoru question will require a little effort on your part.
First go here:
https://support.skype.com/en/
Read through that page, if you want to narrow it down and search, use the search.
Since the search targets all skype forums, include which OS you are on.
However since you all are probably on windows, click this link and use search or browse topics.
Do not post a new thread without using search. Look for forum topics marked as [Solved]. Doing otherwise spams the forum and is globally known as inappropriate and poor forum etiquette.
http://community.skype.com/t5/Windows-desktop-client/bd-p/Windows
Thank you

Skype for Modern Windows and Skype for Windows Desktop on a tablet???

Hi All. I am a newby here so please be patient I have a 6 month old Toshiba Encore that comes installed with "Skype for Modern Windows". When I opened Skype today I received an advice/advert saying that this service will cease July 7 and I should uninstall and update to "Skype for Windows Desktop". News flash.... I have a tablet and it is telling me to install a Desktop version? Is this correct, dispite that my device is a (Windows 8.1) OS tablet, am I still required to make the conversion? Any advice most appreciated.

And just in case your next question is "Why". I am just a user like you so no inside knowledge but from what I have read it is partly down to the "Modern" version actually being based on "Old" tech, so it couldn't intergrate with the cloud based future of Skype and partly down to it isn't probably worth fixing (It had a lot of issues that I could see). Unfortunatly for some it is a bit inconvenient that it's being killed off before Windows 10 is released. The one thing I liked about the "Modern" version was the intergration with for example your contacts in the people app, but if you uninstall (Or when it gets killed off in a couple of weeks) you lose that intergration. I know you still have it in Outlook with intergration for the desktop version but to be honest Outlook isn't great on a seven inch tablet either. From my understanding when 10 is finally here and Skype catches up there will be full Skype intergration with your contacts again (Although I could be wrong and that is for the WP). Anyway, I for one would love MS to consider the universal app idea based on the WP version for smaller or all tablets. Maybe someone from Skype will reply?

Can install "Skype for Windows" and "Skype for Bus...

Hi! All,
"Skype for Business" has been installed into my office PC.
I would like to know that I can install "Skype for Windows" into this same PC or not?
Is there any conflict in using between these two editions on same PC?
Thanks!

I have had both installed for months. I have not run into any problems with them both being present. I could see there being an issue if you plan to accept a call if you are on another call with the opposite client (since the mic/playback hardware would already be in use).

Windows 10: Annoying "Skype for Windows desktop" notification on startup.

Ever since I've upgraded to Windows 10, I've been getting this annoying pop-up notification every time I boot up Skype. And it reads "Would you like calls and Skype links to always open with Skype for Windows desktop? If so, click Yes and on the following screen Select All and Save." There's an option to check "Do not ask me again", but it doesn't seem to have any effect, because it still pops up every time I launch. Whether I click yes or no, with "don't ask" checked or unchecked, I still get the same result. And whenever I do click Yes, I get a metro notification saying "To change your default apps, go to Settings > System > Default apps." Not a screen where I can hit Select All, just this message. This is a problem, because one, I'm being given information that's contradicted in a matter of seconds, and two, I shouldn't even have to manually change this in the first place. It should just do this automatically. But even if they do expect me to do this manually, they don't even tell me what to change or how to change it. It just tells me where I can change it, which isn't at all helpful! I tried changing the protocols to best match what defaults it wanted to change, and it had no effect. I've even uninstalled and reinstalled Skype, and it's still not going away. If anyone knows a solution to this, please respond soon. I'm anxious to have this resolved. Many thanks,- Sean

Nevermind. Apparentlly all I had to do was go into "Default Programs" through "Control Panel" and set Skype to default to all it's associated file types. Which is very misleading considering it was leading me into the modern "Settings" application rather than just to the control panel directory. Oh well, at least I figured it out. Sorry for wasting any of your time.

Skype for Windows Desktop should use Windows Desktop Scaling

Skype for Windows Desktop should use Windows Desktop Scaling. Right now, on Windows 8.1 with high DPI displays, Skype scales very badly. It is either very blurry with scaling turned on or is too small to see when scaling turned off. This negatively affects not just SMS and IM but also webcams. Since Skype is a Microsoft product it should follow the Microsoft guidelines for desktop scaling, even if it is not a Windows 8.1 specific application. There are a multitude of other applications, like Firefox and Internet Explorer, that work perfectly with desktop scaling. Skype should do this, too.

I see this thread is over a year old and still no fix for this issue. Just 'upgraded' from old Vista laptop to new hi res Asus N551 with Windows 8.1 and Skype Desktop looks crap! Blurry fonts and pictures, webcam image terrible. In short a disgrace. I hate the kiddies version on Windows 'Metro' style app by the way. So, looked up support and only solution suggested was to retore my custom desktop scaling option back to 100%. Obviously I am not doing that otherwise I would be unable to read the resultant microscopic text in Windows 8.1. So if anyone does have another, workable, solution I be pleased to hear it.After over a year though the Skype team really should make scaling for Skpe Deskto a No. 1 priority.

Upgrade now to Skype for Windows desktop

On July 7th we will be turning off Skype for modern Windows. To get the most out of Skype, including group video calls, screen sharing and more, please download Skype for Windows desktop.
Learn more about this change.

Claudius wrote:
You are correct that the Skype for Windows desktop app does not support connected standby. As we announced in the blog post on the topic we are currently working hard to get the new integrated Skype experience for Windows 10 in your hands which should make up for that.Nice. So the removal of Connected standby support is the "more efficient experience" on mobile tablet devices with mobile Internet connection ? Wouldn't be more logical and fair to wait until the "new integrated Skype experience for Windows 10" is ready and well tested prior to cut reasonable access to Skype for existing Windows tablet customers ? Again, do you really want Windows tablet customers ? The Skype download optimized for other tablet platforms is still available, isn't it ?

Skype for Windows desktop

I am looking for a skype version that would work well with my Windows 8 tablet. When I installed Skype for Modern Windows, it suggesed that I should download Windows for dektop. So I did that, but this way Skype des not apear on the start page, only on dektop task bar.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Why the free version Skype for Windows Desktop is the only one with ads?

Why? as the title ask? All the other Skype program on other platforn e.g. Android, iOS, Mac doesn't contain any ads, like the phone / tablet version does not seems to have one. The Mac version I don't really know, but people who uses skype on mac tells me there's no ad in their skype. Well maybe if there are, it might be not as annoying as the windows desktop version and they might have not noticed. I don't really care if you put ads in the program it's free anyway, but don't put and use ads that make the program looks cheap and annoys it user to use program. Anyway, I believe skype is seriously needed to be the main messaging/videocall app for windows (like mac's iMessage). Especially with the release of Windows 10 and if you're going to be that, putting such intrusive ads in the program is just not going to cut it, if you gonna put ads, do it right (at least). Seriously your ad placement is just like saying F**K you i'm going to put ads whereever i want. Skype is part of Microsoft now; It's very funny to see that Skype's on Windows (the OS Microsoft make) Desktop platform, is the skype platform I personally least like to use (I have use skype in android phone and tablet too, and on Mac). Like seriously, If you work with Microsoft, shouldn't you make a skype version that's bundled to Windows as Messaging service, like Windows Messenger back in windows XP days?

Hi Shanny33,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

HT1926 Problem Installing iTunes for Windows 7

I get the message "Service 'Apple Mobile Device' failed to start when trying to instal. 'Verify you have sufficient priviledges to stsrt system.
Options given are Abort, Retry or Ignore.
Both Retry or Ignore give error message 'iTunes was not installed correctly. Error 7 (Windows error 14001).
iTunes will not open.
Please help !

Hello Paul,
Sorry to hear that iTunes is not installing on your computer. I found a couple of articles I think may help with the error messages you are seeing.
I recommend starting with these steps:
Remove and reinstall iTunes and AMDS
If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista or Windows 7
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows.
You can find the full article here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If you are still getting "Error 7" when trying to do this, I recommend following the steps in this article:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Thank you for using Apple Support Communities.
Best,
Sheila M.

Problem installing iTunes for Windows 8 64 bits

I cannot succeed in installing iTunes on my PC, which is running under Windows8 / 64bits !
I keep having message "errors have been detected on your PC, installation aborted..."
Help please !!!

Hi gm2904!
I have an article for you that is relevant to your question, and it can be found here:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Problems installing iTunes for windows

Hi,
Just bought a lovely 30Gb black ipod video...however i cannot seem to install iTunes. The route of the issue seems to be that I have Sonic Record Now cd burning software installed already on my machine (straight from the shop).
When uploading for the first time using both the disc and from apple.com I got an error messages that said I had a conflict within the registry, something to do with my previously installed CD burning software - please re-install iTunes. When i removed iTunes my CD drive disappears and i have to do a system restore.
I have tried this a few times with no success - so decided to try and remove the Sonic Record Now programme...when i used the disc after this I just got a standard error message "iTunes has encountered a problem and has to close"....
I have not yet managed to download from apple.com again because i don't have internet at home...but I would imagine that i'll simply get the second error message again as above - i am really getting frustrated.
I gather its not an isolated problem - and have seen a few solutions but all of these seem to depend on a successful download of iTunes from apple.com - something that i can't yet do because of the registry conflict.
any ideas?
thanks
Mike.

Have you seen this?
http://docs.info.apple.com/article.html?artnum=93976
Also you might try just a quicktime standalone install.
http://docs.info.apple.com/article.html?artnum=93976

Skype for Windows non-federated contacts

Hi,
I have an Office 365 Small Business account. I was using Skype to connect to non-federated Lync contacts. With Skype for Business, I can't connect to these contacts. Was the ability for Lync to connect to Skype contacts removed?
Do I need both the Skype and Skype for Business programs on my PC? Can I run both simultaneously? It isn't clear from what I've read, I'd like to have one client open and see both personal and business (Lync) contacts.

Not sure where you're getting your data, Entegy, but I have found Skype to work quite well, especially considering the cost. It's less buggy than a lot of expensive software.
I've been collaborating using Skype for some 7 or 8 years now, often in tandem with screen-sharing software, and sometimes on calls that last all day with folks on Macs and PCs alike, even iPads. I've transferred files with it from bytes to gigabytes
without error.
Skype is not without a few little glitches but I count it amongst the top productivity applications I've ever used. It has always "just worked" for me. Perhaps it has to do with how tightly you run your ship when it comes to keeping
your computer well-maintained.
Why would anyone consider installing Skype for Windows 8 while the Windows desktop
version is still available. What could a person possibly hope to gain by trying to use the Metro/Modern side of Windows?
I just installed the Skype Windows desktop version 6.3.59.105 on my Windows 8 test system and it works just fine.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

Skype (for Windows 8)

Skype (for Windows Setup/Signup
As with every modern Windows 8 app, you acquire and install Skype from the Windows Store. This means updates are handled by the Store, but it also means you can’t install it from a disc or USB stick if you have no internet connection. After the quick installation, you click its large familiar-logoed tile on the Start screen to get going. On first run, the app asked permission to use my webcam and microphone, and then to let it run in the background.Then of course, I had to sign in to my Skype account. If you don’t have a Skype account yet, you can use the Microsoft Account you used to sign into the Windows 8 PC, and if you do, you can merge the two accounts, which I did. This adds the large number of Windows Messenger users into the fold of potential conversation partners. One limitation in this version of Skype is that it doesn’t let someone else easily sign into Skype for a quick call on your machine. The friend could create and sign into a separate Microsoft account on the Windows 8 PC, but that’s far less simple than the guest sign-in available in most other Skype clients. Interface and Using
Skype for Windows 8 sports the full-screen, touch-appropriate interface conventions you find in all good new-style Windows 8 apps. You’ll start out in the Skype Home screen, which is divided into three main zones—recent, favorites, and people. The first two are pretty obvious, displaying overviews of your recent conversations and large tiles for your favorite contacts. Touching or clicking the People section head opens a grid of small tiles for all your contacts. Unfortunately, you have to scroll through to find a particular one: at this stage, Skype for Windows 8 doesn’t support the Search charm, which for most apps lets you search whatever is searchable in the running app. Further, you can’t sort contacts into groups such as “saved phone numbers” or create custom groups of contacts. But it is easy enough to see who’s online and who’s a Favorite. Skype does go further than many others with its Windows 8 integration by inserting itself into the People app, meaning you can start conversations—either IM, voice, or video—from within this main contacts hub of the OS. As with other well-behaved Windows 8 app, swiping up from the bottom of the screen or right clicking the mouse brings up and app bar of choices across the bottom of the screen. In Skype’s case, you get buttons for adding a contact and adding a phone number. When you’re on a contact’s profile page, the app bar lets you favorite her or him, view the profile in People, or delete them. Skype for Window 8 also lets you make calls to landlines and cell phones if you have some Skype credit in your account. Rates are very reasonable. To start making a phone call, you click the telephone receiver button next to the Skype logo on the home page, which presents a large dial keypad, along with a summary of your account balance and recent calls. The call quality at this point is very nearly landline quality, and in most cases better than cell service.

Not sure where you're getting your data, Entegy, but I have found Skype to work quite well, especially considering the cost. It's less buggy than a lot of expensive software.
I've been collaborating using Skype for some 7 or 8 years now, often in tandem with screen-sharing software, and sometimes on calls that last all day with folks on Macs and PCs alike, even iPads. I've transferred files with it from bytes to gigabytes
without error.
Skype is not without a few little glitches but I count it amongst the top productivity applications I've ever used. It has always "just worked" for me. Perhaps it has to do with how tightly you run your ship when it comes to keeping
your computer well-maintained.
Why would anyone consider installing Skype for Windows 8 while the Windows desktop
version is still available. What could a person possibly hope to gain by trying to use the Metro/Modern side of Windows?
I just installed the Skype Windows desktop version 6.3.59.105 on my Windows 8 test system and it works just fine.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

Problems installing Skype for Windows Desktop on my 8.2 system

Similar Messages

Maybe you are looking for