Problems installing the latest version of itunes, I've tried everything!
hello,
I logged into my itunes a few days ago and clicked yes to upgrade to the latest verion. Ever since then, itunes will not open, I get a message saying 'itunes has encountered a problem and needs to close'
I have searched through the support site and tried every single thing it has suggested and I still have the same problem.
I have uninstalled then reinstalled itunes and quicktime, I have done a system restore, I have tried all the suggestions.
One thing I did notice when I last reinstalled itunes, when I clicked on it, it said that quicktme was not installed, so I installed it and it won't open either. There is no error message, there is nothing, it just won't open up.
Can someone please help!
One thing I did notice when I last reinstalled itunes, when I clicked on it, it said that quicktme was not installed, so I installed it and it won't open either. There is no error message, there is nothing, it just won't open up.
focussing on the QuickTime situation at the moment. (the issue with the QuickTime is probably causing the itunes issues.) these are some preliminary questions aimed at focussing in on possible culprits.
try heading into your Control Panel and launching your QuickTime control panel. does it launch, or do you get an error message? if you get an error message, what's the precise text of the error message?
try uninstalling QuickTime again. does it uninstall successfully? if not, do you get an error message on the uninstall? if so, what does it say?
Similar Messages
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I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
Problems updating or installing the latest version of itunes
Has anyone had the following message when either updating or trying to install the latest version of itunes?
Runtime Error!
Program: C:\Program Files (x86)/iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.Yes, a lot of people are getting that. Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly." When I then tried to run iTunes (assuming that, since the new install failed, my older version was still OK) I got the message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114". I tried then uninstalling iTunes and reinstalling it fresh, but encountered the same problems. Help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I just installed the latest version of iTunes on my windows 8 computer. I was trying to transfer an audiobook I downloaded through overdrive media console to my iPod nano. Overdrive says it was transferred successfully, but it is not in my iPod. I have had no problems transferring audiobooks until I downloaded this new version. Help!
I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).
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After installing the latest version of iTunes, I can no longer export music files converted by EZ Vinyl Conversion software to iTunes, which is the only export option available in the software. I have been converting my vinyl records, tapes and cd's to MP3 files in iTunes for about a year now, and have well over 1000 man-hours invested in this effort. I tried restoring the last version of iTunes, but it will no longer read my library, as, apparently, the new version modified the library file(s) in some way. I want to reenable this export-import function to finish my archival. What is necessary ???
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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I have 3 Dell laptops at home and I am unable to connect my iPad 1 to any of them using the USB cable. If I connect the iPad to any Apple computer using the same USB cable, it works perfectly. I have installed the latest versions of iTunes and iOS, but still no luck. Apple Store Geniuses helped me determine that it wasn't my iPad causing the problem, but were less helpful when it came to dealing with non-Apple devices.
Options?Does the OS see the iPad at all? In other words does it show up in either the My Computer or Device Manager?
I've had problems in the past where I had to modify the registry to get my son's iPod to sync with a particular HP laptop.
If it doesn't show up at all have your tried using an external hub (with or without power)? -
I am unable to install the latest version of iTunes on window xp?
I am unable to install the latest version of iTunes on window xp. I get "The application has failede to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".
This may be all we know, but the new discussions keep coming in, so I repaet my post of this evening:
With all the discussion about problems with iTunes 11 for Windows, there is also now the problem of downloading the 11 install file at all. On 2 diff computers today, I have tried to download installer and it gets to "save file" then when clicked simply disappears. Nice magic trick, but not helpful to a long-time (and mostly happy til now) user of iTunes on Windows. If there are such serious problems with the installation and function of this "new" version, what the hex is Apple doing? A new corrected release? When? why all this mess wirth a program that has always worked? How about some answers Apple? -
I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I cannot install the latest version of itunes on my pc
please help ! i cannot install the latest version of itunes on my pc , my operating system is windows xp.
i called i couldn't get help over the phone, i tried the web no help there i just don't know what to do i cannot even use my iphone to sync without the latest version.
Message was edited by: mzzdam1615Yup, count me as one of many with the same problem. My PC will not recognize my phone and says my iphone needs the latest version of itunes. My PC can't download 10.7; everytime I try it says "thanks for download itunes" but does nothing at all and I still have the prior version. I have rebooted my computer umpteen times. I have turned my iphone off umpteen times and back on. I cannot sync it and am afraid to even try my ipad.
HELP! -
Error message when installing the latest version of itunes
I tried installing the latest version of iTunes and received an error message. Asked to reinstall, but still doesn't work. I receive Windows Error 127 and AdiAdID_AcuireMatchSlotIfNecessary error messages.
Hey AstuteInvestor,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.
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