Problems launching exernal .chm, part 2

We have are having major issues trying to conver our Winhelp
files to HTML. We have several .hlp files linked. Unfortunately we
can't recreate those links in our .chm files. I have read and
followed Pete Lees suggestions from the first "Problems launching
exernal .chm" thread, but they don't work. Yes, we've made sure the
.chm files are in the same directory. Each file works fine alone,
so I know the import worked. The only way I've found to get the
links to work is to import all the htmls from the second .chm into
the first. That's not acceptable. Any other ideas for us?
Thanks!

Jane,
The path that you specify in the Program Parameters field
should match the actual path to the topic file inside the CHM. For
example, if you've compiled the topic file into an "html" folder
within the CHM then the path would be:
ms-its:voipgenerators.chm::/
html/sip001.htm
To double-check what the path is, open the target topic in
the CHM, right-click the topic pane, and then click Properties on
the context menu. The address shown in the Address (URL) field is
the absolute path to the topic file.
Pete

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    From: "Jeffrey Hall" <[email protected]>
    To: "'Mike Coucke'" <[email protected]>
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    Java(TM) Plug-in: Version 1.4.2_01
    Using JRE version 1.4.2_01 Java HotSpot(TM) Client VM
    User home directory = C:\WINDOWS
    Proxy Configuration: Manual Configuration
    Proxy: http=proxy,https=proxy,ftp=proxy,gopher=proxy
    Proxy Overrides:
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    l: dump classloader list
    m: print memory usage
    o: trigger logging
    p: reload proxy configuration
    q: hide console
    r: reload policy configuration
    s: dump system properties
    t: dump thread list
    v: dump thread stack
    x: clear classloader cache
    0-5: set trace level to <n>
    load: class LPRemote.class not found.
    java.lang.ClassNotFoundException: LPRemote.class
    at sun.applet.AppletClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadCode(Unknown Source)
    at sun.applet.AppletPanel.createApplet(Unknown Source)
    at sun.plugin.AppletViewer.createApplet(Unknown Source)
    at sun.applet.AppletPanel.runLoader(Unknown Source)
    at sun.applet.AppletPanel.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
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    at sun.net.www.http.HttpClient$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.net.www.http.HttpClient.privilegedOpenServer(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.http.HttpClient.<init>(Unknown Source)
    at sun.net.www.http.HttpClient.<init>(Unknown Source)
    at sun.plugin.net.protocol.http.HttpClient.<init>(Unknown Source)
    at sun.plugin.net.protocol.http.HttpClient.New(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.createConnection(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.connect(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at java.net.HttpURLConnection.getResponseCode(Unknown Source)
    at sun.applet.AppletClassLoader.getBytes(Unknown Source)
    at sun.applet.AppletClassLoader.access$100(Unknown Source)
    at sun.applet.AppletClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
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    Dump system properties ...
    acl.read = +
    acl.read.default =
    acl.write = +
    acl.write.default =
    application.home = C:\PROGRA~1\JAVA\J2RE14~1.2_0
    awt.toolkit = sun.awt.windows.WToolkit
    browser = sun.plugin
    browser.vendor = Sun Microsystems, Inc.
    browser.version = 1.1
    deployment.javaws.cache.dir = C:\WINDOWS\.javaws\cache
    deployment.javaws.jre.0.enabled = true
    deployment.javaws.jre.0.location = http://java.sun.com/products/autodl/j2se
    deployment.javaws.jre.0.osarch = x86
    deployment.javaws.jre.0.osname = Windows
    deployment.javaws.jre.0.path = C:\Program Files\Java\j2re1.4.2_01\bin\javaw.exe
    deployment.javaws.jre.0.platform = 1.4
    deployment.javaws.jre.0.product = 1.4.2_01
    deployment.javaws.jre.0.registered = true
    deployment.javaws.version = javaws-1.4.2_01
    deployment.system.cacerts = C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\security\cacerts
    deployment.system.home = C:\WINDOWS\Sun\Java\Deployment
    deployment.system.jssecacerts = C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\security\cacerts
    deployment.system.profile = C:\WINDOWS
    deployment.system.security.policy = file:/C:/WINDOWS/Sun/Java/Deployment/security/java.policy
    deployment.user.cachedir = C:\WINDOWS\Application Data\Sun\Java\Deployment\cache
    deployment.user.certs = C:\WINDOWS\Application Data\Sun\Java\Deployment\security\deployment.certs
    deployment.user.extdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\ext
    deployment.user.home = C:\WINDOWS\Application Data\Sun\Java\Deployment
    deployment.user.jssecerts = C:\WINDOWS\Application Data\Sun\Java\Deployment\security\deployment.jssecerts
    deployment.user.logdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\log
    deployment.user.profile = C:\WINDOWS\Application Data
    deployment.user.security.policy = file:/C:/WINDOWS/Application%20Data/Sun/Java/Deployment/security/java.policy
    deployment.user.tmpdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\cache\tmp
    file.encoding = Cp1252
    file.encoding.pkg = sun.io
    file.separator = \
    file.separator.applet = true
    http.agent = Mozilla/4.0 (Windows Me 4.90)
    http.auth.serializeRequests = true
    https.protocols = SSLv3,SSLv2Hello
    java.awt.graphicsenv = sun.awt.Win32GraphicsEnvironment
    java.awt.printerjob = sun.awt.windows.WPrinterJob
    java.class.path = C:\PROGRA~1\JAVA\J2RE14~1.2_0\classes
    java.class.version = 48.0
    java.class.version.applet = true
    java.endorsed.dirs = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\endorsed
    java.ext.dirs = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\ext
    java.home = C:\PROGRA~1\JAVA\J2RE14~1.2_0
    java.io.tmpdir = C:\WINDOWS\TEMP\
    java.library.path = D:\PROGRAM FILES\INTERNET EXPLORER 6;.;C:\WINDOWS\SYSTEM;C:\WINDOWS;D:\PROGRA~1\INTERN~1;;C:\WINDOWS;C:\WINDOWS\COMMAND
    java.protocol.handler.pkgs = sun.plugin.net.protocol|sun.plugin.net.protocol
    java.runtime.name = Java(TM) 2 Runtime Environment, Standard Edition
    java.runtime.version = 1.4.2_01-b06
    java.specification.name = Java Platform API Specification
    java.specification.vendor = Sun Microsystems Inc.
    java.specification.version = 1.4
    java.util.prefs.PreferencesFactory = java.util.prefs.WindowsPreferencesFactory
    java.vendor = Sun Microsystems Inc.
    java.vendor.applet = true
    java.vendor.url = http://java.sun.com/
    java.vendor.url.applet = true
    java.vendor.url.bug = http://java.sun.com/cgi-bin/bugreport.cgi
    java.version = 1.4.2_01
    java.version.applet = true
    java.vm.info = mixed mode
    java.vm.name = Java HotSpot(TM) Client VM
    java.vm.specification.name = Java Virtual Machine Specification
    java.vm.specification.vendor = Sun Microsystems Inc.
    java.vm.specification.version = 1.0
    java.vm.vendor = Sun Microsystems Inc.
    java.vm.version = 1.4.2_01-b06
    javaplugin.maxHeapSize = 96m
    javaplugin.nodotversion = 142_01
    javaplugin.proxy.config.list = http=proxy,https=proxy,ftp=proxy,gopher=proxy
    javaplugin.proxy.config.type = manual
    javaplugin.version = 1.4.2_01
    javaplugin.vm.options = -Djava.class.path=C:\PROGRA~1\JAVA\J2RE14~1.2_0\classes -Xbootclasspath/a:C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_01 -Djavaplugin.nodotversion=142_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\JAVA\J2RE14~1.2_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol
    line.separator = \r\n
    line.separator.applet = true
    os.arch = x86
    os.arch.applet = true
    os.name = Windows Me
    os.name.applet = true
    os.version = 4.90
    os.version.applet = true
    package.restrict.access.netscape = false
    package.restrict.access.sun = true
    package.restrict.definition.java = true
    package.restrict.definition.netscape = true
    package.restrict.definition.sun = true
    path.separator = ;
    path.separator.applet = true
    sun.arch.data.model = 32
    sun.boot.class.path = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\rt.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\i18n.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\sunrsasign.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\jsse.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\jce.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\charsets.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\classes;C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\plugin.jar
    sun.boot.library.path = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\bin
    sun.cpu.endian = little
    sun.cpu.isalist = pentium i486 i386
    sun.io.unicode.encoding = UnicodeLittle
    sun.java2d.fontpath =
    sun.net.client.defaultConnectTimeout = 120000
    sun.os.patch.level =
    trustProxy = true
    user.country = US
    user.dir = C:\WINDOWS\Desktop
    user.home = C:\WINDOWS
    user.language = en
    user.name = Michael G. Coucke
    user.timezone =
    user.variant =
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    codebase=http://kraken.lowell.edu/, key=http://kraken.lowell.edu/,IONJava/classes/ion_16.jar,IONJava/classes/LP.jar, zombie=false, cache=true, refcount=1, info=sun.plugin.ClassLoaderInfo@109de5b
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    Dump thread list ...
    Group main,ac=11,agc=2,pri=10
    main,5,alive
    AWT-Windows,6,alive,dameon
    AWT-Shutdown,5,alive
    Java2D Disposer,10,alive,dameon
    AWT-EventQueue-0,6,alive
    Group Plugin Thread Group,ac=3,agc=0,pri=10
    Main Console Writer,6,alive
    AWT-EventQueue-1,6,alive
    TimerQueue,5,alive,dameon
    Group http://kraken.lowell.edu/-threadGroup,ac=2,agc=0,pri=4
    thread applet-LPRemote.class,4,alive
    AWT-EventQueue-2,4,alive
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    Once again, I hope that you can help. My experience has been that I usually have some obscure option set incorrectly and that causes me great grief.
    Thanks fo your help,
    Mike Coucke
    [email protected]
    ----- Original Message -----
    From: "Jeffrey Hall" <[email protected]>
    To: "'Mike Coucke'" <[email protected]>
    Sent: Thursday, September 04, 2003 11:48 AM
    Subject: RE: Registration with Lowell Education Online
    Hi Mike,
    Try it now. I think this problem has arisen because Sun just
    released a new version of the Plug-in (1.4.2), and when we released the
    public beta of LOPARC, only one relevant version (1.4.0) was available
    and the LOPARC code was written to look for that by default. I have
    just recoded the relevant routines so they should now cause your browser
    to simply pick up the latest 1.4 version of the Plug-in you have
    installed, whatever it is. I "broke" Java on my machine to replicate
    your problem, and the code I inserted today did fix it. Hopefully it
    will have the same effect for you. I am running IE 6 and plugin
    1.4.2_01 (as accessed via Tools->Sun Java Console).
    One broader problem: some (non-LOPARC-specific) users on the Sun
    forums have reported the "JRE collision" you are seeing when multiple
    versions of the Plug-in are installed on the same machine. So if the
    fix I made to our code doesn't work, one option would be to uninstall
    all Java components from your computer and do a fresh install of the
    latest runtime environment.
    Let me know how/if this works. Thanks for the feedback and for your
    patience.
    Best regards,
    Jeff Hall
    Lowell Observatory
    -----Original Message-----
    From: Mike Coucke [mailto:[email protected]]
    Sent: Wednesday, September 03, 2003 6:30 PM
    To: [email protected]
    Subject: Re: Registration with Lowell Education Online
    Hello Jeff:
    So far, I have been unable to launch a LOPARC session. I repeatedly
    get the following error message:
    "Exception: java.lang.ClassNotFoundException: LPRemote.class"
    My browser is MS Internet Explorer version 6.0.2800.1106 Initially I was
    using Java Plug-In version 1.4.1 and received the error message. I went
    to the Sun website and downloaded/installed Java Plug-In version 1.4.2
    and still get the message.
    Before I try to launch LOPARC, I can select Tools->Sun Java Console from
    IE's pull down menu to check my Java Plug-In version. When I try to
    launch LOPARC, I get the following message:
    "Applet(s) in this HTML page requires a version of Java different from
    the one the browser is currently using. In order to run the applet(s)
    in this HTML page, a new browser session is required, press 'Yes' to
    start a new browser session." If I select 'No', I get the following
    message: "Java Plug-in detected JRE collission"
    If I select 'Yes', a new browser window opens and then I get the first
    message above.
    Can you help?
    Mike Coucke
    [email protected]
    ----- Original Message -----
    From: <[email protected]>
    To: <[email protected]>
    Sent: Monday, September 01, 2003 5:30 PM
    Subject: Registration with Lowell Education Online
    September 1, 2003
    Dear Michael Coucke:
    Thank you for registering with Lowell Observatory's online education
    site. We hope you enjoy using it and visit regularly as we continue to
    expand its features and capabilities. This is a one-time welcoming
    email.
    For your records, your user ID is xxxxx, and your password is #########.
    You'll need to supply these each time you log in.
    This site gives you access to research-grade equipment including a 16"
    telescope, CCD detector, and image processing software. Our online
    archive of data is now available 24/7. The telescope will be opening to
    our onsite users in May, and on select nights to the Internet at large
    in June.
    We have designed this site so you don't need a huge monitor or a
    supercomputer to use it. All pages are viewable on screens running at
    800x600 resolution or higher. To use LOPARC, you'll need a Java-enabled
    browser with the Java 1.4 plug-in installed. If you don't have the
    plug-in, you'll be prompted to download it the first time you attempt to
    connect. This is an admittedly large (9 MB) but one-time-only download.
    This site works correctly under Internet Explorer version 5 or higher.
    If you use Netscape, you must be running version 6 or higher, and
    display or applet behavior anomalies may occur.
    If at any time you can't connect to our server, simply try again later.
    We do experience several power outages each year, particularly during
    Flagstaff's summer thunderstorm season. Our server is fully protected
    and backed up, and can be quickly brought back on line, but any active
    user sessions will be lost. Thanks for your patience during these
    inevitable downtimes.
    Your questions, comments, suggestions, and bug reports about this site
    are always welcome. On behalf of the LOPARC development team, thanks
    for signing up!
    Jeffrey Hall
    Assistant Research Scientist
    Associate Director, Education and Special Programs
    Lowell Observatory
    Flagstaff, Arizona

    Hi Mike,
    I see this in your logs:
    Java(TM) Plug-in: Version 1.4.2_01
    Using JRE version 1.4.2_01 Java HotSpot(TM) Client VM
    User home directory = C:\WINDOWS
    Proxy Configuration: Manual Configuration
    Proxy: http=proxy,https=proxy,ftp=proxy,gopher=proxy
    Proxy Overrides:
    I just helped my Dad set up his computer with a new
    cable modem, and had the situation where we couldn't
    access any secure Web sites. The cable folks had us
    disable the proxy. It looks like the error message is
    saying it can't find your proxy server, and the logs
    you posted say that you've decided to configure your
    proxy manually, rather than using the settings from
    IE (which is how mine is set up in the plugin
    control panel.)
    Could that be the problem?
    --Steve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

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