Problems launching indesign and photoshop

indesign, photoshop and illus. will not open. They start but after a sec. or two the unexpectedly quit. any help would be great
thanks

Nobody can say anything without system and version information. Just saying they don't launch is not good enough.
Mylenium

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Can't delete folder until I quit InDesign and Photoshop

I'm sure this has been covered but I can't find it anywhere.
I'm cleaning house; working in Windows Explorer on Windows 7. I look at files in InDesign CS5 and Photoshop CS5, close the files delete them but I can't delete the folder that contained them until I quit InDesign and Photoshop. I remember this from previous versions also.
Is there a workaround?
Thanks, Sidney

I have that annoying problem too, have a look at this thread. I haven't tried that fix because the trial doesn't work on deleting files, only copying and the website is terrible.

How to uninstall CS6 Indesign and Photoshop silently?

Hello,
We have a situation where we have to uninstall CS6 Indesign and Photoshop from dozens of computers. I would like to do this silently using Psexec or SCCM. So far I haven't been able to figure out how to do that. We have installed both using a msi file and I have tried command "msiexec.exe /uninstall C:\Temp\Build\indesigncs6.msi /quiet" for indesign but nothing happens. When taking the quiet command away I get an error saying "This feature can only be used to programs that have been installed". The error message has been roughly translated from Finnish so it probalbly isn't excatly the same in English versions. Obviously this computer has Indesign installed.
I have also tried the PDApp.exe, but haven't been able to run that silently either. Command I've tried is C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="2.0" --mode="silent" --mediaSignature="{CFB770D7-8D43-1014-922B-CC2715FADE3F}"
Is there a person who has successfully been able to silently uninstall Adobe Indesign or Photoshop CS6? If there is can you please tell us how to do it?

Thanks for answering. I tried to contact Adobe Support, but could not find out how to do that. I went to the Adobe Contact site and filled in what kind of problem I have and it just suggests that I ask from the community. If I try anything else it just leads me to the beginning.
You are absolutely correct that the CC Cleaner Tool is the way to do this. I have been able to generate cleanup.xml and used it. The problem is that the tool only finds Adobe Photoshop CS6 Driver version 13.0, Adobe Indesign CS6 Application Base Files version 8.0 and Adboe ID Credentials. It deletes these very efficiently and quietly. Problem is that it does not uninstall the whole program. For example all Adobe programs are still in the Start Menu and the Indesign folder is still found where it used to be. Have you any experience on this kind of problem?
Thank you in advance
Regards
Karri

Can i install CS3 Indesign and Photoshop on mac OSX10.8.4?

Can i install CS3 Indesign and Photoshop on mac OSX10.8.4? Or do I have to update and can I purchase updates from Adobe? If I can, how much are they?

Yes, should be no problem.
According to the box that came with my copy of CS3 the requirements are "PowerPC G4 or G5 or multicore Intel processor, Mac OSX 10.4.8 or above.
I loaded it onto my new Mac running Mountain Lion with no problems at all and it runs perfectly. InDesign used to crash occasionally under Tiger but has never crashed under Mountain Lion.

Server issues with Indesign and Photoshop

Hi,
We have recently moved to a Mac OS server for our company, but ever since doing so have started to have problems with our files corrupting. We have since been advised by our IT contractor that Indesign and Photoshop files are now so sophisticated, with the way they access and use their database that it is best not to work on them from a server, as there are too many things that could cause problems with their database in a server situation.
When I heard this, I thought 'surely not' as I know most companies work from a server and I couldn't imagine Indesign and Photoshop wouldn't be robust enough to manage the complexities of a server situation.
Can anyone tell me of similar experiences, or is it more an issue we need to look at with the server itself?
Thank you so much for your help, it is greatly appreicated.
Lydia

People work directly from the server all the time, and sooner or later experience file corruption. It isn't so much that the file is stored remotely as the potential for curruption due to network traffic is very high, particularly if you are making a large number of edits which must constantly be written to the file.
The recommended workflow is to copy the files you need to the local workstation, edit, then copy back to the server.

New laptop for Indesign and Photoshop CC

Thinking this new work system is a little weak for the task of full time indesign and Photoshop CC use (with outlook and office programs running also), but interested in recommendations before downloading and getting all set up. Working on up to 80 page indesign files linking to hundreds of high resolution PSD images.
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With regards to configuration, if you don't have more than 4GB of memory and if you are running Windows, you cannot reasonably run the 64-bit version of Windows and you need the 64-bit version of Windows to run the 64-bit version of InDesign and Photoshop.
For any type of graphic arts work these days, you should not consider any system with less than 8GB of memory.
In terms of compatibility, the current version of InDesign has had no problem opening any of the InDesign documents that I have dating back to InDesign 1.0 (and even beta test versions of same)! For long lines of text, you may see some reflow from very early InDesign versions or slightly different hyphenation, but document integrity should be there.
There should be no compatibility problems at all with the latest version of Photoshop opening older PSD files.
- Dov

Trying to update InDesign and Photoshop

I've attempted to update InDesign and Photoshop in CC, but the process gets stuck at 75% for InDesign. It never finishes, but I'm not getting any errors, it's just stuck.

Run the cleaner too land start from scratch.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

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Can Adobe Illustrator match or simulate inner bevel effects of inDesign and Photoshop? If it is possible, please explain how to get a soft inner bevel on type or vector shape in Adobe Illustrator CS4 that can be set up to be identical (or, at least, very close) to the layer styles of PS and the type/fill/stroke/object effects of ID. So far, I have not been able to achieve the same look with 3D extrude and bevel in AI. I want a solid red object with a soft 16 point white-tint highlight and a soft 16 point black tint shadow. If it is not something that is possible with 3D extrude and bevel settings, this something that must or could be done manually with the gradient mesh tool?

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Have Creative Cloud - Cannot get off the trial versions of InDesign and Photoshop

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64-bit operating system, x64-bit based processor
Downloaded and installed trial version of InDesign CS6 (three days left on trial)
Purchased Creative Cloud two days ago
Downloaded and installed Photoshop CS6 (loads as a trial version)
When clicking on Registration number, get error message “not connected to Internet”
Live chat instructed to uninstall both InDesign and Photoshop and download again.
Cancelled Cloud
Next day phone rep spent ½ hour trying to get it to work. Said it would all work and helped me re-purchase Cloud – received email confirmation.
Phone rep passed me on to someone who was supposed to give me a registration number. Spent another ½ hour doing the exact same thing. Was told there are no registration numbers in Cloud. Wanted to pass me off to another support department – I declined.
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“Your Creative Cloud membership will be transitioned to a Free membership at the end of the next billing period. This means you will lose access to many of the apps and services included with a Paid Creative Cloud membership.
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If you need help or have any questions, contact Customer Support.
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The Adobe Creative Cloud Team”
Help!!!!!!!!!!! I can’t take this any longer. I need to get both InDesign and Photoshop off of the trial versions. Adobe Applications Manager doesn’t recognize the Internet connection even though I’m on the Internet. What is going on?

It's working now! Someone, somewhere, read my post. Whoever you are - THANK YOU!!!!!!!!!!!

Adobe Indesign and Photoshop CS3 Freezing after trying to save file

Hi
I was using both Indesign and Photoshop yesterday with no trouble. Out the blue whenever I tried to either save a file or generally use any of the functionality within the File menu the dialogue box quickly appears then fades and the software freezes. Its doing this in both Indesign and Photoshop.
The IT department logged on using their administrator info and both packages appear to work fine it just seems to be once I log in using my user account. We have tried reseting preferences etc.
Any help or advice would be welcomed.
Thanks

You have a stored invalid folder reference and since it can't be restored, the apsp crash on file dialogs. Have your IT department sift through the registry and clean out the relevant MRU sections.
Mylenium

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InDesign and Photoshop cause browser to open, multiple tabs appear

I wasn't sure what to use as a header for this, but I'll try to explain.
We use InDesign and Photoshop CS4 in my department daily. One of the people using PS and one using ID are having this same thing happen. They'll be using the applications and, all of a sudden, their browser will open and the main "help" page will open for whichever application they're using. Then very quickly, one tab after another will open, all being the main "help" page again. It will keep opening tabs until they go to the Task Manager and stop the process. The tabs open one after another very quickly (I said that already, didn't I?).
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Thanks,
Lloyd

Well, that's what you get if you whack the F1 key over and over again... Troubleshooting stuff like this is extremely annoying over in Windows-land, mostly because there are so many places where this bizarro behavior could be introduced. Perhaps these two people have the same keyboard-management software installed? And no one else in the office does?
It's displaying malware-like behavior, because that was one of the old Javascript tricks in the early days of Windows malware. But for some reason I suspect that it's not actually malware - because only Adobe apps are displaying this behavior, and because you'd want to direct your infectees to banner ads or porn sites or phisherman imitations of Facebook for harvesting passwords or something along those lines, if it was actually malware at work here.

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http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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The Arial Font works on the MacBook Pro, but it is not listed on the iMac.
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Thanks in advance.

Like most operations, one tool or the other is more appropriate according to the makeup of the task. It's not just about which PDF is somehow "better," (there are many ways to produce PDF's, and the quality of output isn't necessarily directly dependent upon the originating application), but rather which tool is the correct one for the job.
For instance, a movie poster can certainly be done completely in Photoshop to good effect. But, if I was laying out the pages of a textbook, where images and longer passages of paragraph-based text were to be mixed, the typographical and document assembly capabilities of InDesign would be indispensible. That's just an example. The very essence of art and design is learning and devising ways to use the available tools alone and in combination to produce a particular result, effect, or solution.

Problems launching indesign and photoshop

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