Problems Loading Photoshop  & Premiere Elements 11

I am having problems loading Elements 11 on my PC .It loads up and just near the end I get a message "Installing required shared technologies" then the program rolls back and askers to restart the PC.
I removed all old Adobe & other photo software and ran the adobe help thing .It gave this message "cpsid-82829s1 a restart is pending Bootstrapper error has occurred" .
Can someone HELP I've been trying to load this software for 3 days.

Ed Cowan
Windows 8
If you go to the Desktop app, then to the File Explorer icon in its taskbar, then right click Computer to select Properties, what do you see for:
Windows Edition
and
System
If you have Windows 8 64 bit, you should see that. If you have 32 bit Windows 8, the System reading should tell you that.
When you talk about software box are you referring to the box that the disc came packaged in.
If you have Windows 8 32 bit, then your Premiere Elements 11 will install as a 32 bit application running in the 32 bit compatibility mode of a 64 bit application and will have all the resource limitations of a 32 bit system. If you have Windows 8 64 bit, using that same installation disc, you should then have Premiere Elements 11 as a 64 bit application running of 64 bit system, capable of taking advantage of the 64 bit resources. Although I do not believe this to be linked to your Shared Technologies install issue, this detail should be clarified.
Have you read through all the varied fixes suggested for your type of problem. One of them will work. Which one for you is the question.
We will be watching for further developments.
Thanks.
ATR

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