Problems loading upgrade to flash player

Help needed!
Every time I try and download the latest version of flash player (usually prompted when I can't watch videos on websites), it allows me to load it to 50% and then tells me to shut down internet explorer to complete the download. But even when I get out of internet explorer it still won't cooperate.
Anyone know what to do? (if so, please advise me in layman's terms!!)

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
http://forums.adobe.com/thread/1199361

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