Problems logging to Face Time

I'm having problems logging into Face Time and i message.  I've reset my password but whenever I write it and click "next" I keep coming back to the place where I type the password.

Try a Restart. 
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.

Similar Messages

  • HT204408 When trying to log into face time I get the registering device does not have appropriate credentials, I have OSX 10.8.4 on my Mac Pro. I can log in using my IPAD

    When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>

    Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
    Step 1
    Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
    Step 2
    Log out of your user account and log back in.
    Step 3
    Boot in safe mode and test, then reboot as usual and test again.
    Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

  • I have a new Mac Book Pro.  When I try logging into face time I get an error message saying there is a server problem.  Am I doing something wrong?

    Is anyone else having trouble with face time?  I keep getting a ""server error" message

    empty your trash
    then open disk utility and reformat it
    as mac journaled if you only want to use it for a mac
    if you want to use it for both mac and PCs, select the partition tab, choose 1, format exfat and MBR under options
    enjoy

  • I BOUGHT A NEW IPHONE6 I AM HAVING PROBLEMS CONNECTING TO FACE TIME AND IMESSAGE

    i need some help.
    i am not able to access face time and imessage from my new iphone 6.  took phone to my carrier they said all i needed to do was turned off my imessage from my old phone witch i did, but a message comes everytime i want to access face time and imessage.
    message say
    an error occurred during activation. try again.
    another message
    could not sign in. Please check your network connection and try again.
    my carrier advised me to call or speak directly to Apple support

    Who is your carrier and what country are you in?

  • Having problems with my face time

    i cant get my face time to login in. i have wifi on and it works on my iphone 4 just bought my new imac 27inch

    This procedure is a diagnostic test. It makes no changes to your data.
    Please triple-click anywhere in the line below on this page to select it:
    { diskutil list; echo; diskutil cs list; } | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
    The Terminal window doesn't show the output. Please don't copy anything from there.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.

  • Problems logging in first time

    well installation went fine and i fallowed all instructions. Come time to login i used the name i gave durning installation which as far as i know just asked for a host name, no real user name. and the password i had to type in twice. At login it fails. Any ideas what i should use to login or how i set up a user name and password as i havent been able to log in.
    i am installing this on a virtual machine in parallels for mac.

    http://forum.java.sun.com/thread.jspa?messageID=10067842

  • Ipad 2 Messages face time login problems

    I can't log into face time or messages. From the login screen it moves on to verify and then drops back to the log in screen, no error message etc just a continuous loop as long as i want to try it.  Any help would be great thanks

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Question on Face time

    When I try to log into Face time on my MacBook air, after entering my password, I get "The server encountered an error porcessing resistration. Please try again later" This does not happen on my IMAC

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • Every time I try to sign on to Face Time I get a message telling me to try again later?

    I am having problems signing onto Face Time . Anyone have suggestions?

    Have you tried this: My Verizon Forgot Your User ID

  • Face Time Start Up

    Trying to use Face Time on Macbook Pro for first time, I sign in and get verified and this message appears: "The server encountered an error processing registration.  Please try again later."  This error message has come up every time I have tried to log onto Face Time...I have tried over the past few months to log into this receiving this same message each time.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    -Griff W.

  • I can't find face time in settings in my i phone 5(s) ios 8.0.2

    Yesterday I have upgrade my iphone 5(s) operating system from platform 7 to 8 and i am facing problem to use face time and i can't find it in settings. is there any to help me?  

    My guess is your iPhone is from some Arab country (such as UAE) that prohibits FaceTime.  If this is true, FaceTime will never appear on that iPhone.

  • Can not set up iMessage and face time. I get third message whenever I try to sign in. "Please check your network connection and try again ". Can someone help me. I'm very frustrated.

    Having a problem setting up face time and iMessage o iPad. . Keep getting message "could not sign in. Please check your network connection and try again". Please help

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • TS3367 I am using Ipad mini face time with another Ipad user in Shanghai, but after a few seconds, I got black screen, saying poor connection and that's it. Very frustrated. Any idea?

    I am having problems of using Face time. I signed in and connected with another Ipad Mini in Shanghai, but while the other side could see me all the time, my screen turned black after a few seconds, and saying "poor connection". It happened all the time, I started to use skype, but it is crazy of having a new mini, and having this device. It  is very frustrating. 

    Find a location with a faster Internet connection. The slow connection message is telling you you have a slow connection or one that's too busy.

  • Face Time uses wrong phone number

    I have two iphone 5Ss on a single apple id account.  my wife's iphone/face time uses her phone number and our primary email address, while my iphone uses a secondary email.  the problem is, my face time settings has a check mark by our secondary email, but no check marks by my wife's phone number and our primary email.  even though my iphone settings for phone/my number is correct, i can't get face time to list my phone number as an option.  Although my wife and i can facet time with each other, i'd very much like to associate the face time account on my iphone with my iphone's actual phone number. any ideas on fixing this problem would be greatly appreciated.  thanks.

    Your post is unclear.  What is showing your work number?  Contacts?

  • Trying to use ipad to take incoming face time call from iPhone

    Hello I am having a problem making a face time call to my iPad2 from my iphone, I can call from my ipad2 from my iphone but not vice versa. i can call from my ipad to other ipads and iphones. Any advice please

    Hi,
    I am slightly confused and hope you don't mind me asking, but I have had an iPhone 4 for over a year and have had no probs with FaceTime , i have recently purchased iPad2 but I cannot call it from my iPhone,??  I have wifi/ 3G with a sim card and mobile number , every time I try face timing my iPads mobile number from my iPhone it says it failed, however I can call my iPhone from my iPad, have I got it wrong??? Can you actually FaceTime the mobile number on my iPad or does it have to be to an email address???
    Regards
    Carina

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