Problems migrating PS CS5 to our new Mac

We just purchased a new iMac and are starting to transfer all our stuff over from our old Mac mini.  The first order of business was to move over Lightroom, and that went fine; it works just like on the old machine.  However, we're having trouble getting PS to work.
We deactivated PS on the old machine and downloaded the disk image for PS from Adobe.  When we ran the installer, it accepted our serial number, and completed with no problems.  However, starting PS gives the message "Could not initialize Photoshop failed to initialize CoolType."  There's an OK button which just makes the application quit.  After scratching our heads a bit and not making progress, we tried running the uninstaller and then reinstalling from scratch--same result.  We found some suggestions dealing with such a problem that involved users on network file systems, but we of course don't have anything like that.  This is for an iMac with OS X version 10.6.6.  Any ideas?  We have no clue where to start.

David E Long wrote:
…to be safe we decided to start from scratch.  We reinstalled the OS and factory apps…
A very wise move.
In my experience gained when helping troubleshoot a substantial number of Macs over the years, "migrating" either OS files, applications, or program files is a guarantee of endless grief in the long run.  Others disagree.
My advice is to install from the original media.  Data files have to be copied, transferred or migrated, of course.
Wo Tai Lao Le
我太老了

Similar Messages

  • Migrating/upgrading CS5.5 to new mac lion

    I currently run CS4 on a MacBook Pro with Snow Leopard.  I have a new iMac with Lion and I want to upgrade both to CS5.5.  My plan was to
         1. leave CS4 on old mac
         2. use Migration Assistant (too late for Setup Assistant!) to bring CS4 along with all the other applications and everything else to new mac from a Time Machine back up on external HD
         3.  upgrade both from my new CS5.5 disks
    I have been reading about some issues with CS5.5 on Lion and I'm wondering if there is a better way to minimize the potential for problems and accomplish what I want to do.  My main concerns are  InDesign, Illustrator, Photoshop and Dreamweaver which I use in a pretty self-taught kind of way.  Thank you.

    Sarahw2e the biggest issue you could end up having would be to use the Migration assistant to transfer over Creative Suite 4.  If you want Creative Suite 4 to be installed on your new Macintosh then I would recommend a fresh installation from the install media.
    For issues with Lion in general I would recommend reviewing Known issues | Adobe products | Mac OS 10.7 Lion.

  • I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

    I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

    I am talking about the Ver 3 download link that came with the purchase email.
    That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
    Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
    If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
    /Applications/Aperture.app
    /Library/Application Support/Aperture/
    ~/Library/Application Support/Aperture/
    Leonie

  • I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30

    I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?

    Uninstall and run the Cleaner Tool
    Uninstall Creative Suite 4 and point products (Mac OS X)
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • How do i get my icloud email account set up in mail on our new mac.

    How do i set up my iCloud account on our new Mac  My family have set up their Sky, gMail, & hot mails accounts really easily yet mine just woun't work keep hetting a message unable to conect to outgoing mail server.
    why are 3rd party accounts so easy to set up and my apple one keeps failing  Help...

    Thanks - its 1 month old (max), the OSX version is 10.8.4 we already have iCloud set up on my iPhone 4S & this iMac.
    I try to tick mail in the cloud menu but get an error message telling me "iCloud mail couldn't be enabled from the iCloud Preference Pane. Open mail and add iCloud account from Mail preferences"
    when I do that i get the message " the icloud IMAP server p15-imap.mail.me.com is not responding. Try checking the network conection, and that the server name is correct. Otherwise, the server may be temorarily unavailable.  If you continue you may not be able to recieve messgaes.
    we thought the incoming server name looked odd (p15- imap.mail.me.com) but its greyed out and can't be edited even though other 3rd party accounts can.
    really don't want to have to ditch the iCloud email account as i use it the most & loads of friends contact me on it
    But been trying with my Dad all afternoon to fix it and are both stumped.
    Any help would be really appreciated
    Thanks

  • Cant find my iTunes library after migration from old PC to new Mac

    Can't find my iTunes library after migration from old PC to new Mac?

    Migration Assistant has transferred itunes content, but where is it on new iMac?
    https://discussions.apple.com/thread/3358162?start=0&tstart=0   <<< click here for a possible answer.

  • Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

    Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

    test to see if it's installed, Flash Player Help

  • I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat. I can't see that sign on my new Mac. How do I get back that sign on my

    I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat.
    I can't see that sign on my new Mac. How do I get back that sign on my new Mac?

    Apple provides repeat downloads as a convenience, not a substitute for your computers being the primary source of file transfers.  All your iTunes information such as playlists, ratings, etc. are in a file on your computer, not in the Apple Store.  Typically when you move computers you copy the whole iTunes folder and everything it contains to the new computer.  Moving media files can be done with a drive, or by Home Sharing.  You can also redownload media but let's say somebody desiced Apple may no longer sell a certain album; it cannot be downloaded again but if you already have it on a computer you can move your copy of the file.
    5 authorizations:  Some households have multiple computers.  If you want ot use one with an account it has to be authroized.  It means you can use any computer in the house to make purchaes, etc.
    Okay, my 5 minute typing limit for any one response is up.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391

  • How to move non-membership version to our new Mac

    We bought the non-membership version of Lightroom in January 2013 and are wondering how to move it to our new Mac.  I thought I had figured it out and downloaded lightroom, but  the trial version won't give me any options to enter my serial number since it's part of Creative Cloud.  Help!

    You downloaded from the wrong location. Try this one:
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7
    Other things to consider:
    How do I move Lightroom to a new computer? | The Lightroom Queen

  • How to restore my copy of CS5 to my new Mac, I have no disc

    How to restore my copy of CS5 to my new Mac?
    I have no disc
    We bought a new iMac, it has mountain lion, os 10.8.5, I'd like to keep CS5, but I never got the discs, and the .dmg file is long gone.
    Adobe tech sent me to ProDesignTools.com, and I downloaded a new .dmg
    It won't run - says " app is from an unidentified developer"
    I was running cs5 on liion fine. os 10.75
    what are my options?
    cc looks too expensive for a partime user which I am, but very skilled at what I do with it.
    Any advise is helpful
    Thanks a million, Gary

    I checked the system requirements for CS5
    os 10.5.7 or 10.6
    I have 10.8.5 (Mountain Lion)
    That may be it.
    any workarounds, if successful, maybe problematic at best, I'm guessing.
    It appears that Adobe is abondoning the age old practice of backward compatability, at least for a few years, in favor of this subscriptions fees cloud service stuff.
    On the surface, for an occasional but enthusiastic user, the cost just went up about 10 fold !!!!
    (Microsoft excel, has an incredible backward compatible system, for example)

  • Will CS3 and CS5 run on new Macs?

    I need to run Indesign and Photoshop in both CS3 AND CS5. Will they run on a new Mac Pro OS? Do I need Rosetta? I hear it will work on Lion OS 10.6, but not the upcoming Mountain Lion OS 10.7. True?

    Bob writes:
    I would also say that it would be best to do a clean install of Mountain Lion if you’re not buying a new machine with it preinstalled. O/S upgrades are a crapshoot and if you’ve already done one or two upgrade installs you have a lot of left over crap on that drive.
    It's worth a reminder that reasonable people disagree on this point.
    In my considered opinion, the immense hassle of attempting to preserve all your customizations and to reinstall all of your 3rd party software is huge, and and generally that administrative pain (and risk) is not offset by the potential elimination of potentially unknown and poorly-understood problems.
    Further, unlike in the Windows world, the general expectation in the Mac community (that is, among users, among developers, and from the Vendor--Apple) is that you will do the migration. This means the migration is that path that is tested and it tends to work pretty well. This is not to say that migrating is expected to be more reliable than a clean installation (though when we start to talk about the reliability of "getting work done," which involves the reliability of applications and availability of your data, that is very different question than the reliability of the base operting system, with no additional software).
    So choose carefully, and whatever you do, keep a backup.

  • Migrate from old G4 to new mac mini

    how can i migrate from an old mac without airport to a new mini?  i have them connected by a firewire cable.

    See the following: Transferring files between two computers using FireWire
    A Basic Guide for Migrating to Intel-Macs
    The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
    If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate.  Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
    Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
    Classic Environment, and subsequently any Mac OS 9 or earlier applications Screensavers written for the PowerPC System Preference add-ons All Unsanity Haxies Browser and other plug-ins Contextual Menu Items Applications which specifically require the PowerPC G5 Kernel extensions Java applications with JNI (PowerPC) libraries
    See also What Can Be Translated by Rosetta.
    In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
    If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
    If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
    The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
    Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius  work properly on Intel-Macs with Leopard.  The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries.  Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
    Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
    Additional links that will be helpful to new Intel-Mac users:
    Intel In MacsApple Guide to Universal ApplicationsMacInTouch List of Compatible Universal BinariesMacInTouch List of Rosetta Compatible ApplicationsMacUpdate List of Intel-Compatible SoftwareTransferring data with Setup Assistant - Migration Assistant FAQ
    Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs.  The initial section below discusses Target Disk Mode.  It is then followed by a section which discusses networking with Macs that lack Firewire.
    If both computers support the use of Firewire then you can use the following instructions:
    1. Repair the hard drive and permissions using Disk Utility.
    2. Backup your data.  This is vitally important in case you make a mistake or there's some other problem.
    3. Connect a Firewire cable between your old Mac and your new Intel Mac.
    4. Startup your old Mac in Target Disk Mode.
    5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
    If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
    1. Set up a local home network: Creating a small Ethernet Network.
    2. If you have a MacBook Air or Late 2008 MacBook see the following: >MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- Migration Tips and Tricks:
    MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful; MacBook Air- Migration Tips and Tricks; MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
    Copy the following items from your old Mac to the new Mac:
    In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
    In your /Home/Library/ folder:
    /Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
    Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
    /Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
    If you want cookies:
    /Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
    For Entourage users:
    Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
    Credit goes to Macjack for this information.
    If you need to transfer data for other applications please ask the vendor or ask in the  Discussions where specific applications store their data.
    5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
    Written by Kappy with additional contributions from a brody.Revised 4/17/2011

  • HT1661 I am trying to migrate using firewire to a new mac.

    When cables are connected and the old mac is rebooted as target disc the new mac cannot see the old mac to start migration. I have update all software. (old mac 10.6.8 and new mac is 10.7) any ideas. The new mac asks: 'make sure both computers are connected to the same network'

    The target disk mode is not working.
    Just use a external drive to copy from the old Mac
    Then create the same named user accounts on the new machine, log into each of them and import their respective files manually into their Music, Pictures Movies, Documents folders, should be done a lot faster than Migration over Wifi.
    Don't copy 10.6 Library, that's different in 10.7 and now hidden. Don't copy the entire users folder, just the contents of Music, Docs, Pics etc into the same folders on the 10.7 machine. Drag and drop copy, simple and elegant, less issues.
    Programs: reinstall these from fresh sources using the same license codes, delete off the old machine.
    Some times you have to contact the developer for a new key for the new machine, the old key is retired.
    This method is better than using Migration Assistant, less chances of problems/corruption/slow downs, you'll have to tweak things a bit more again of course, minor really.
    As you should know you can't use older PPC based programs on the 10.7 machine anyway.
    http://roaringapps.com/apps:table

  • Premiere CS5 crash in new Mac Pro 2010

    I have two problems:
    1. Sometimes when I make double cick in premiere icon, the program don't start. I see the previous premiere window with the 4 last projects, but I can not select anything, because the pointer mouse become a beach ball. I have to turn off the program with Alt+Cmd+esc.
    2. The big problem. Premiere CS5 5.0.0 crash editing while I'm making marks In and Out in Source window or playing the timeline. The 3 monitors became black or freeze, mouse disapears, sounds freeze and I have to restart with power button.
    I have last Mac Pro 2010, 2,8GHz Quad-Core Intel Xeon, Mac OS X 10.6.4, 8GB RAM, ATi Radeon 5870, 3 x Hard disk 2 TB, 3 monitors connected trought DVI double chanel, and two minidisplayport-DVI double chanel.
    Sorry for my english.
    Any help or doubt about my explanation?

    Thanks Todd!
    I install Premiere Pro CS5 (5.0.2) update, and the graphics update from apple but the problem persists. I disconnected two monitors, too.
    It's very extrange because I had a configuration system running ok, premiere running ok, everything good, but the system hard disk crashes.
    The problem is when I reinstall a backup copy of that system in a new hard disk, then Premiere don't start, and when start then crashes editing. All of the programs are running well, and other adobe CS5 applications, too.
    The old hard disk is a Hitachi 2TB (originally from apple), and the new hard disk is a Western Digital caviar black 1TB.
    I make the backup system from a *.dmg file. I tried with time machine, with disk utilities and with Carbon Copy Cloner. The result is always the same. Premiere won't start.
    I think I have small ghosts inside my computer =)
    Maybe is question of a bad clone but this is not a complicated task.
    Maybe is question of permits. But I resolve the permits question with disk utilities.
    Do you think is question of the clone image?
    Now I'm reinstalling a new copy of Leopard SO after formatting the new hard drive western digital 1TB. I will install only the CS5 adobe master collection, to tried in a clean system.

  • HT4413 Migration Assistant for a brand new mac that has been used already?

    My dad bought a Mini but has been using it for a few months but didn't transfer anything from his old Mac. All his address book entries and files are still on his original Mac. Can Migration Assistant still be of help to transfer over the data without erasing what he's accumlated on his new Mac? Is it going to write over his email for instance?
    Thanks!

    Migration Assistant is not the tool you need to use at this point. Instead you should manually copy the data you want from the old computer to the new computer. If both computers have Firewire ports then use Target Disk Mode - Transferring files between two computers using FireWire. Boot the old computer into TDM and the new computer normally. You should then find a disk icon for the old computer's drive on the Desktop of the new computer.
    Before you do any of the described file copying below be sure you have quit Mail and Address Book if they are now open except where directed.
    For Mail you open Mail and select Import from the File menu. Check the top option to import from Apple Mail. Navigate on the old computer to its /Users/username/Library/Mail/ folder and then locate a folder named "Mailboxes." Select the folder and click on the Open button. Select the mailboxes you want to import and click on the Import/OK button. This will import the old mail to a new set of mailboxes in Mail under a mailbox named Imported. You can then move the old mail to wherever you want in Mail.
    For contacts locate the /Users/username/Library/Applications Support/AddressBook/ folder. Copy the entire folder to the new computer to the same location on the new computer.
    Last, navigate to the /Users/username/Library/Preferences/ folder and copy these preference files: com.apple.mail.plist and all beginning with com.apple.AddressBook. Copy them to the same location on the new computer.

Maybe you are looking for