Problems Migrating to Infinty

Hi,
Hopefully someone on this forum or a moderator can help me. I placed my order with BT on Monday 23rd May for infinity (option 2 plus calls) and provided a MAC code from my current broadband provider (BEBroadband).  However, on checking my order progress yesterday there was a flag on my account stating that the installation date of the 6th June would need to be changed and provided a telephone number.
On contacting the number provided I was advised that the MAC code provided was invalid and the order could not be progressed. This was subsequently checked with BE who confirmed that the details provided were correct and were taken direct from the relevant Openreach / BT system.
On speaking to BT again I was advised that the MAC code may be correct but that there was something on my line that was incompatible with BT systems and that I would need to liaise with my current ISP to get this resolved.  I have spoken to them and they do not know what the BT rep was referring to and that a number of customers had made the move over recent months with no such problems.
I have posted on several forums and the general opinion appears to be that there would be no incompatibility issues and that several past BE customers have confirmed that they made the move without any problem.
I am now caught between a rock and a hard place as the order cannot be processed until this is resolved and both parties appear to have differing opinions.
Has anyone else had similar experiences or can anyone help me get this matter resolved?
Thanks in advance.
Neil

Promised on Tuesday that I would get a call from the escalation team by PM on Thursday and guess what, no phone call. I have now had a text (not event the courtesy of a phone call) to tell me that they are waiting for the supplier to resolve the issues (what issues - I've never been told what they are) and I will get a call by 8pm on Tuesday 7th June (what like the one I didn't get on before 8pm on Thursday 2nd).
Totally losing the will...........

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  • Problem migrating user account SID

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    I to am seeing this error - running on a Target DC.
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    MigrateSIDs=Yes
    UpdatePreviouslyMigratedObjects=Yes
    FixGroupMembership=Yes
    MigrateMembers=No
    UpdateUserRights=YES
    [Security]
    TranslationOption=Add
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    Sorry for the retarded formatting.

  • Problem Migrating to Bt Infinty from Zen Fibre lit...

    Received Mac code from Zen 30/1/13 and passed to BT with my order 4/2/13. Broadband activated as estimate 11/2/13 and continued until 14/2/13. On 15/2/13 reported loss of internet access as fault. Eventually BT advised that the order was cancelled as a result of Zen using the Mac code they issued to claim back the service. Zen state this is not possible, so what to do now to resolve issue I am not sure. Any suggestions welcome.

    If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
    They can be contacted using this link BT Care Team
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    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Problem migrating ear from Oracle AS 10g to 11g.

    Hi
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    X - Message icon - Error Bean already exists: "weblogic.j2ee.descriptor.ParamValueBeanImpl@bdc14d68(/[uix]/InitParams[oracle.cabo.ui.UIExtensions])"
    Can someone tell me if how this can be done or point me to an appropriate tutorial.
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    Thanks
    Kamal.

    Hi
    I could resolve the previous issue.
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    Jan 9, 2010 4:35:55 PM oracle.mds.internal.lcm.logging.MDSLCMLogger info
    INFO: Application ID : OSNUIxProjec
    Jan 9, 2010 4:35:55 PM oracle.mds.internal.lcm.logging.MDSLCMLogger info
    INFO: "Metadata Services: Metadata archive (MAR) not found."
    Jan 9, 2010 4:35:55 PM JpsApplicationLifecycleListener Migrate Application Credential Store
    WARNING: Overwriting credentials is allowed in application credential store migration with Weblogic server running in Development Mode and system property 'jps.app.credential.overwrite.allowed' set to true
    Jan 9, 2010 4:36:22 PM oracle.mds.internal.lcm.logging.MDSLCMLogger info
    INFO: Application ID : wsm-pm
    Jan 9, 2010 4:36:22 PM oracle.mds.internal.lcm.logging.MDSLCMLogger info
    INFO: "Metadata Services: Metadata archive (MAR) not found."
    [2010-01-09 16:36:34] [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ERROR] [LogWriter] getInstance() failed
    [2010-01-09 16:36:34] [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ERROR] [LogWriter] null
    [2010-01-09 16:36:34] [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ERROR] [LogWriter] getInstance() failed
    Any idea why this is happening?
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    Kamal

  • Problem migrating CUCM 7.1.5 to 9.1(2) (Jump Upgrade)

    Hello all,
    I am facing an issue when trying to upgrade from CUCM 7.1.5.30000-1 to 9.1(2) over UCS following the jump upgrade procedure.
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    I have loaded "ciscocm.refresh_upgrade_v1.3.cop" file before the upgrade on both nodes.
    The connectivity with NTP server is good.
    The upgrade file I am using is "UCSInstall_UCOS_9.1.2.11900-12.sgn".
    The installation begins on Publisher but after three hours and when it is ending it fails. I have checked the installation logs and this is what it shows:
    05/23/2014 17:45:51 component_install|(CAPTURE) Fri May 23 17:41:46 2014 cm-dbl-install DEBUG: cm-dbl-install [0]|<LVL::Debug>
    05/23/2014 17:45:51 component_install|(CAPTURE) Fri May 23 17:41:46 2014 cm-dbl-install DEBUG: <--|<LVL::Debug>
    05/23/2014 17:45:51 component_install|File:/opt/cisco/install/bin/component_install:756, Function: exec_progmeter(), /opt/cisco/install/bin/progmeter failed (1)|<LVL::Error>
    05/23/2014 17:45:51 appmanager.sh|Internal Error, File:/usr/local/bin/base_scripts/appmanager.sh:269, Function: refresh_upgrade(), failed to refresh_upgrade infrastructure_post components|<LVL::Critical>
    05/23/2014 17:45:51 post_install|File:/opt/cisco/install/bin/post_install:911, Function: install_applications(), /usr/local/bin/base_scripts/appmanager.sh -refresh-upgrade failed (1)|<LVL::Error>
    05/23/2014 17:45:51 post_install|Exiting with result 1|<LVL::Info>
    05/23/2014 17:45:51 post_install|INSTALL_TYPE="Refresh Upgrade"|<LVL::Debug>
    05/23/2014 17:45:51 post_install|Process refresh upgrade failure|<LVL::Info>
    05/23/2014 17:45:51 post_install|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
    05/23/2014 17:45:51 post_install|Retore grub.conf from grub.conf.recovery|<LVL::Info>
    05/23/2014 17:45:51 post_install|Copy recovery file, /grub/boot/grub/grub.conf.recovery, to /grub/boot/grub/grub.conf|<LVL::Debug>
    05/23/2014 17:45:51 post_install|Retore of grub.conf complete|<LVL::Info>
    05/23/2014 17:45:51 post_install|Invalidate upgrade partition|<LVL::Info>
    05/23/2014 17:45:51 post_install|Removing master RPM|<LVL::Debug>
    05/23/2014 17:45:52 post_install|Removing /etc/opt/cisco/install.conf|<LVL::Debug>
    05/23/2014 17:45:52 post_install|Invalidate any product configuration file|<LVL::Debug>
    05/23/2014 17:45:52 post_install|Setting product and deployment version attributes in /etc/opt/cisco/install/conf/callmanager_product.conf to 0.0.0.0000-0000|<LVL::Debug>
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    05/23/2014 17:46:14 post_install|Parse argument status=upgrade.stage.error|<LVL::Debug>
    05/23/2014 17:46:14 post_install|_set_upgrade_status_attribute: status set to upgrade.stage.error|<LVL::Debug>
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    05/23/2014 17:47:19 hardware_check.sh|Initializing hardware library on boot|<LVL::Info>
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    05/23/2014 17:47:19 ServerApiManager||Method: initialize args: |- current mode=HSSI_Mode completed with code [0]|<LVL::Debug>
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    05/23/2014 17:47:19 ServerApiManager|Sam_reset being called|
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    Héctor

    Just for the record. I found the solution to my problem. Checking more logs I read this:
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  • Problems migrating PS CS5 to our new Mac

    We just purchased a new iMac and are starting to transfer all our stuff over from our old Mac mini.  The first order of business was to move over Lightroom, and that went fine; it works just like on the old machine.  However, we're having trouble getting PS to work.
    We deactivated PS on the old machine and downloaded the disk image for PS from Adobe.  When we ran the installer, it accepted our serial number, and completed with no problems.  However, starting PS gives the message "Could not initialize Photoshop failed to initialize CoolType."  There's an OK button which just makes the application quit.  After scratching our heads a bit and not making progress, we tried running the uninstaller and then reinstalling from scratch--same result.  We found some suggestions dealing with such a problem that involved users on network file systems, but we of course don't have anything like that.  This is for an iMac with OS X version 10.6.6.  Any ideas?  We have no clue where to start.

    David E Long wrote:
    …to be safe we decided to start from scratch.  We reinstalled the OS and factory apps…
    A very wise move.
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    Wo Tai Lao Le
    我太老了

  • Problem migrate zones solaris 10

    Hi,
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    2) On the second machine, I have copied the myzone.cfg and myzone.cpio, and after:
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    # cp /etc/zones/index /etc/zones/index.bak
    # perl -pi -e 's/^myzone:configured/myzone:installed/' /etc/zones/index
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    Hi Darren,
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  • Problem migrating to Solaris 10

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    <Mar 29, 2006 2:21:51 PM CST> <Debug> <HTTP> <Exception thrown while loading comprobantes: weblogic.servlet.jsp.JspException: (line 24): scriptlet open brace '{' at line 24 is unbalanced before end of tag body at 38
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    at weblogic.servlet.jsp.StandardTagLib.processEndTag(StandardTagLib.java:810)
    at weblogic.servlet.jsp.JspLexer.mCLOSE_EXTENSION_TAG(JspLexer.java:2753)
    at weblogic.servlet.jsp.JspLexer.mTOKEN(JspLexer.java:2020)
    at weblogic.servlet.jsp.JspLexer.nextToken(JspLexer.java:1893)
    at weblogic.servlet.jsp.JspLexer.parse(JspLexer.java:1114)
    at weblogic.servlet.jsp.JspParser.doit(JspParser.java:89)
    at weblogic.servlet.jsp.JspParser.parse(JspParser.java:197)
    at weblogic.servlet.jsp.Jsp2Java.outputs(Jsp2Java.java:119)
    at weblogic.utils.compiler.CodeGenerator.generate(CodeGenerator.java:255)
    at weblogic.servlet.jsp.Precompiler.compileOne(Precompiler.java:159)
    at weblogic.servlet.jsp.Precompiler.compile(Precompiler.java:54)
    at weblogic.servlet.internal.WebAppServletContext.precompileJSPs(WebAppServletContext.java:3706)
    at weblogic.servlet.internal.WebAppServletContext.precompileJSPs(WebAppServletContext.java:3699)
    at weblogic.servlet.internal.WebAppServletContext.initFromDescriptors(WebAppServletContext.java:1837)
    at weblogic.servlet.internal.WebAppServletContext.init(WebAppServletContext.java:997)
    at weblogic.servlet.internal.WebAppServletContext.<init>(WebAppServletContext.java:932)
    at weblogic.servlet.internal.HttpServer.loadWebApp(HttpServer.java:516)
    at weblogic.j2ee.WebAppComponent.deploy(WebAppComponent.java:77)
    at weblogic.j2ee.Application.deploy(Application.java:277)
    at weblogic.j2ee.J2EEService.deployApplication(J2EEService.java:194)
    at weblogic.management.mbeans.custom.Application.setLocalDeployed(Application.java:369)
    at weblogic.management.mbeans.custom.Application.setDeployed(Application.java:303)
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    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:968)
    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:921)
    at weblogic.management.internal.ConfigurationMBeanImpl.setAttribute(ConfigurationMBeanImpl.java:310)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.ConfigurationMBeanImpl.updateConfigMBeans(ConfigurationMBeanImpl.java:407)
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    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.MBeanProxy.setAttribute(MBeanProxy.java:320)
    at weblogic.management.internal.MBeanProxy.invoke(MBeanProxy.java:202)
    at $Proxy8.setDeployed(Unknown Source)
    at java.lang.reflect.Method.invoke(Native Method)
    at weblogic.management.console.info.MBeanAttribute.doSet(MBeanAttribute.java:84)
    at weblogic.management.console.info.CompositeAttribute.doSet(CompositeAttribute.java:100)
    at weblogic.management.console.actions.mbean.DoEditMBeanAction.perform(DoEditMBeanAction.java:160)
    at weblogic.management.console.actions.internal.ActionServlet.doAction(ActionServlet.java:171)
    at weblogic.management.console.actions.internal.ActionServlet.doPost(ActionServlet.java:85)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:288)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:212)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:2765)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2433)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:172)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:145)
    >
    <Mar 29, 2006 2:21:51 PM CST> <Error> <J2EE> <Error deploying application comprobantes: Could not load comprobantes> <Mar 29, 2006 2:21:51 PM CST> <Error> <J2EE> <Error deploying comprobantes: with deployment error weblogic.j2ee.DeploymentException:
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    [weblogic.servlet.jsp.JspException: (line 24): scriptlet open brace '{' at line 24 is unbalanced before end of tag body at 38] and n
    ested error weblogic.servlet.jsp.JspException: (line 24): scriptlet open brace '{' at line 24 is unbalanced before end of tag body a
    t 38>
    <Mar 29, 2006 2:21:51 PM CST> <Error> <Management> <InvocationTargetException setting attribute Deployed on MBean CCSS_PRODUCCION_02
    :Location=sun,Name=comprobantes,Type=ApplicationConfig to value true. Method: public void weblogic.management.mbeans.custom.Applicat
    ion.setDeployed(boolean) throws weblogic.management.DeploymentException,weblogic.management.UndeploymentException
    weblogic.servlet.jsp.JspException: (line 24): scriptlet open brace '{' at line 24 is unbalanced before end of tag body at 38
    at weblogic.servlet.jsp.StandardTagLib.processEndTag(StandardTagLib.java:810)
    at weblogic.servlet.jsp.JspLexer.mCLOSE_EXTENSION_TAG(JspLexer.java:2753)
    at weblogic.servlet.jsp.JspLexer.mTOKEN(JspLexer.java:2020)
    at weblogic.servlet.jsp.JspLexer.nextToken(JspLexer.java:1893)
    at weblogic.servlet.jsp.JspLexer.parse(JspLexer.java:1114)
    at weblogic.servlet.jsp.JspParser.doit(JspParser.java:89)
    at weblogic.servlet.jsp.JspParser.parse(JspParser.java:197)
    at weblogic.servlet.jsp.Jsp2Java.outputs(Jsp2Java.java:119)
    at weblogic.utils.compiler.CodeGenerator.generate(CodeGenerator.java:255)
    at weblogic.servlet.jsp.Precompiler.compileOne(Precompiler.java:159)
    at weblogic.servlet.jsp.Precompiler.compile(Precompiler.java:54)
    at weblogic.servlet.internal.WebAppServletContext.precompileJSPs(WebAppServletContext.java:3706)
    at weblogic.servlet.internal.WebAppServletContext.precompileJSPs(WebAppServletContext.java:3699)
    at weblogic.servlet.internal.WebAppServletContext.initFromDescriptors(WebAppServletContext.java:1837)
    at weblogic.servlet.internal.WebAppServletContext.init(WebAppServletContext.java:997)
    at weblogic.servlet.internal.WebAppServletContext.<init>(WebAppServletContext.java:932)
    at weblogic.servlet.internal.HttpServer.loadWebApp(HttpServer.java:516)
    at weblogic.j2ee.WebAppComponent.deploy(WebAppComponent.java:77)
    at weblogic.j2ee.Application.deploy(Application.java:277)
    at weblogic.j2ee.J2EEService.deployApplication(J2EEService.java:194)
    at weblogic.management.mbeans.custom.Application.setLocalDeployed(Application.java:369)
    at weblogic.management.mbeans.custom.Application.setDeployed(Application.java:303)
    at java.lang.reflect.Method.invoke(Native Method)
    at weblogic.management.internal.DynamicMBeanImpl.invokeSetter(DynamicMBeanImpl.java:1491)
    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:968)
    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:921)
    at weblogic.management.internal.ConfigurationMBeanImpl.setAttribute(ConfigurationMBeanImpl.java:310)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.ConfigurationMBeanImpl.updateConfigMBeans(ConfigurationMBeanImpl.java:407)
    at weblogic.management.internal.ConfigurationMBeanImpl.setAttribute(ConfigurationMBeanImpl.java:313)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.MBeanProxy.setAttribute(MBeanProxy.java:320)
    at weblogic.management.internal.MBeanProxy.invoke(MBeanProxy.java:202)
    at $Proxy8.setDeployed(Unknown Source)
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    at weblogic.management.console.info.MBeanAttribute.doSet(MBeanAttribute.java:84)
    at weblogic.management.console.info.CompositeAttribute.doSet(CompositeAttribute.java:100)
    at weblogic.management.console.actions.mbean.DoEditMBeanAction.perform(DoEditMBeanAction.java:160)
    at weblogic.management.console.actions.internal.ActionServlet.doAction(ActionServlet.java:171)
    at weblogic.management.console.actions.internal.ActionServlet.doPost(ActionServlet.java:85)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
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    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:288)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:212)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:2765)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2433)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:172)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:145)
    --------------- nested within: ------------------
    weblogic.j2ee.DeploymentException: Could not load comprobantes - with nested exception:
    [weblogic.servlet.jsp.JspException: (line 24): scriptlet open brace '{' at line 24 is unbalanced before end of tag body at 38]
    at weblogic.servlet.internal.HttpServer.loadWebApp(HttpServer.java:519)
    at weblogic.j2ee.WebAppComponent.deploy(WebAppComponent.java:77)
    at weblogic.j2ee.Application.deploy(Application.java:277)
    at weblogic.j2ee.J2EEService.deployApplication(J2EEService.java:194)
    at weblogic.management.mbeans.custom.Application.setLocalDeployed(Application.java:369)
    at weblogic.management.mbeans.custom.Application.setDeployed(Application.java:303)
    at java.lang.reflect.Method.invoke(Native Method)
    at weblogic.management.internal.DynamicMBeanImpl.invokeSetter(DynamicMBeanImpl.java:1491)
    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:968)
    at weblogic.management.internal.DynamicMBeanImpl.setAttribute(DynamicMBeanImpl.java:921)
    at weblogic.management.internal.ConfigurationMBeanImpl.setAttribute(ConfigurationMBeanImpl.java:310)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.ConfigurationMBeanImpl.updateConfigMBeans(ConfigurationMBeanImpl.java:407)
    at weblogic.management.internal.ConfigurationMBeanImpl.setAttribute(ConfigurationMBeanImpl.java:313)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1358)
    at com.sun.management.jmx.MBeanServerImpl.setAttribute(MBeanServerImpl.java:1333)
    at weblogic.management.internal.MBeanProxy.setAttribute(MBeanProxy.java:320)
    at weblogic.management.internal.MBeanProxy.invoke(MBeanProxy.java:202)
    at $Proxy8.setDeployed(Unknown Source)
    at java.lang.reflect.Method.invoke(Native Method)
    at weblogic.management.console.info.MBeanAttribute.doSet(MBeanAttribute.java:84)
    at weblogic.management.console.info.CompositeAttribute.doSet(CompositeAttribute.java:100)
    at weblogic.management.console.actions.mbean.DoEditMBeanAction.perform(DoEditMBeanAction.java:160)
    at weblogic.management.console.actions.internal.ActionServlet.doAction(ActionServlet.java:171)
    at weblogic.management.console.actions.internal.ActionServlet.doPost(ActionServlet.java:85)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:288)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:212)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:2765)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2433)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:172)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:145)
    >

    Hi Vishal,
    Hello,
    Unfortunately WLS 6.1 is not supported on Solaris 10. Also as of Nov 14, 2005 WLS 6.1 entered the mature phase and will be no longer supported by BEA.
    http://e-docs.bea.com/wls/certifications/certs_610/overview.html
    Do let me know if you need any assistance in upgrading
    Cheers
    Raj

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