Problems new build A75MA-G55

Hi all,
I put together a new system last weekend, which ran for about 2 days, and then it basically stoppedworking properly. The hardware components are:
MSI A75MA-G55 with an AMD A8-3850
2 x G.Skill Ripjaws-X 8 GB, PC3-12800, 1600 MHz, 9, Non-ECC
SSD Kingston HyperX 120 GB, S-ATA III / 600
Seasonic X-400 Fanless 400 Watt
The whole thing is in a Fractal Design Define Mini box, and the OS is Ubuntu 11.10 x64 version. When it was running, it suddenly froze; after I restarted it, it did not boot and crashes with segfaults and kernel panics (both "normal" Ubuntu and the safe-mode). Once in a while it actually boots (both normal and safe mode) but is not stable and freezes after a few minutes. I have tried the following things, with no result:
- ran memcheck for 24 hours; no errors
- used a different harddisk w/ Ubuntu; no boot
- used new Win7 install and Ubuntu Live USB sticks; no boot
- updated bios to v1.3; this went without errors but still no boot (and re-tried the above again as well)
What I will try in addition is to use a different PSU to ensure that is not the problem.
What I would like to know is, if there is a way to test/validate the motherboard and/or APU without an OS (and another board) and if anyone has any idea what the cause of this can be. Any help/input/ideas is much appreciated!
Thansk in advance,
Joost

SafeMode is not a bad test for possible memory problems, but it doesn't seem to run all that well there either?
Ubuntu is not my department. I was considering a mal-functioning memory, too. What other kind did you try with?
You can also try without the hard disk altogether, and see if things keep running well for an hour or so. Try having BIOS hardware monitor visible during that time, to see if temp. keeps climbing. That is usually evidence processor isn't very fond of your memory.
Use a single stick. Set memory speed down. Make sure memory gets the volts it wants, try 1,65 volts for example.

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NF750-G55 New Build Won't Boot to DVD

I'm doing a rebuild of a system in which the old motherboard failed. This is only the second time I have done a build, so forgive any apparent ignorance. The following describes the system: Motherboard: MSI NF750-G55, CPU: AMD Athlon II X3 450, PSU: Hiper Type R MkII 880W, Case: Antec Three Hundred, Memory: Rendition by Crucial 1 X 4GB, Hard Drive: Seagate 400 GB, DVD: Samsung 22X SpeedPlus. Only the case, PSU and DVD come from the first build I did 18 months ago and were fine until the old MOBO failed.
The problem I'm encountering with the new MSI NF750-G55 is booting to the DVD so I can load Windows Vista onto the hard drive. The POST gives me a Bad CHKSUM error and directs me to bios setup. In setup, the Boot Sequence shows my DVD and hard drives as disabled and won't let me enable either.
I've uninstalled everything, cleared the CMOS and reinstalled everything five times. Nevertheless I am still getting the same error message and can't enable either my DVD drive or hard drive. Therefore, I'm unable to successfully boot up and load windows onto the new hard drive.
I'm out of ideas and ready to return the MOBO to Newegg for another, but I would rather fix the problem. Does anyone have any ideas as to what I can try next before I ask for an RMA?
Thanks in advance for any help you can provide this newbie.

Quote from: Pixy on 16-April-11, 04:24:53
I've tried loading defaults (both optimized and fail-safe) in bios setup as well as by using F2 in the chksum error screen. All result in a screen that looks like this:
The text that is obscured in the upper part of the screen reads:
BTX loader 1.0 BTX version is 1.01
Console: internal video/keyboard
Bios drive C: is disk 0
Bios 636kB/2030208kB available memory
Once in that screen, the only way out is to unplug the PSU and reset the CMOS.
As I said before, I'm stymied and have no idea what to try next.
Quote
Once in that screen, the only way out is to unplug the PSU and reset the CMOS.
do not do this, just hit reset button then press F11 during BIOS post screen and boot from your optical drive.

Problem with MSI 975x Platinum based new build

I am having what looks like a familiar issue with setting up a new build PC. Spec is as follows:
MSI 975x Platinum edition MOBO
Intel Core Duo 2 e6600 CPU
Western Digital Raptor 150GB S150 16mb 10000rpm SATA drive
Corsair Memory TWIN2X2048-6400 2x1GB 240-Pin DIMM XMS2-6400 CL5
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I press F6 as instructed to install the SATA drive - I have created a disk with the necessary driver files from the MSI website.
Based on other posts I have seen I have put all the files except "txtsetup.oem" in another folder on the floppy (either "\win_XP" or "\winXP"). However I still get the same error message:
"file \x32\jraid.sys caused an unexpected error (18) at line 2108 in d:\xpspl\base\boot\setup\oemdisk.c"
I am beginning to think I can't install XP to a SATA drive. Can anyone help with this? Is there an "official" driver floppy disk I can get from MSI in exactly the right format?
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Thanks

if you using 1 sata drive you dont set it up as a raid , in the sata options set it up as ide enhanced also in this mode no need for pressing f6 just make sure that the sata is set to 1st boot hdd , if you using 1 sata and 1 ide hdd and tring to isntall on the sata disconnect the ide hdd because it will mess with your drive letters in windows ... if you goin raid ( achi mode is only for sata 2 drives with NCQ = native command queing and your drives have to support this mode ) then in the sata drives portion set it to raid ( achi if your drives support it ) in the force part set it to force gen 1 ( for sata 1 drives ) force gen 2 ( for sata 2 drives ) then you will need to set up the raid config in the intel raid config ( its the next post screen telling you press CTRL+I ) set it up reboot reneter bios set hdd priority to intel raid 0 then intsall windows but press f6 ... yes i ran it 2 ways single sata drive and now raided 80's in raid 0 ( i dont have NCQ support yet )

Problem with Bios 2.0 MSI A75MA-G55

hello, I need help ....
A few days ago I did the update the BIOS of my MSI-A75MA-G55, which is 2.0 and he has presented problems. It has a processor (AMD A-8 3870K) before trouble could overclock to 4.0GHz, but now it goes from 3.6ghz: (... By increasing to over 3.6ghz pc does not start and I have to clear the CMOS for reuse ... the second problem is with the GPU hd6550D now I can not run any game at medium quality such as "far Cry 3" or "Bioshock Infinite" and before if I could .... the previous BIOS version was the V13 or 1.3 which everything worked.
The characteristics of my pc are:
- MSI Motherboard-A75MA-G55 (MS-7696)
- 3870K Processor A-8
- 2x 4GB Corsair Vengeance DDR3-1333 (667MHz)
- Hard Drive WD 750GB 64MB Cache
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Thank you in advance ...!
Sorry do not know much English ...!
Note: I did a BIOS flash, with the tool provided here, to downgrade the BIOS version and I could not because at the end and restart the PC had always the same version.

As the problem is only bios related from your report tell MSI about it so the issue can be fixed: >>How to contact MSI.<<
Quote
Note: I did a BIOS flash, with the tool provided here, to downgrade the BIOS version and I could not because at the end and restart the PC had always the same version.
Downgrading is not possible: Quote from: http://www.msi.com/product/mb/A75MA-G55.html#/?div=BIOS
* There is no way to reflash back to BIOS version 1xx if you already updated to version 2xx

A75MA-G55 and memory Problem

Hello i have problem with set memory to 1866. Can u help me with it?
This is my configuration:
Samsung 500 GB SATA II 7200 RPM, 16 MB NCQ (HD502HJ)
Good Ram GY1866D364L9/2G x2
Aerocool AEROPGSVP-450
SilentiumPC Pure Black BT-310
MSI A75MA-G55
AMD A8-Series A8-3850 2.8GHz
When i set from auto to 1866 then i hear 3 signals from mobo and nothing...

1866 is a multiplication of something. Do not set it to 1866!!
I do not know your motherboard, but your processor would probably like something that add up to 1333 MHz.

Power on-off-on Problems with New Build Z68A-GD65(G3)

I'm hoping someone has seen these issues and can help me, although I realize this is a vague issue. I'm working on a new build. On power up everything looks good but then I get a power off and back on (like a reset). Sometimes it happens very quickly; other times it will stay on for roughly 5-10 minutes before the reset. I've checked all the connectors, case wires look ok, BIOS info looks correct.
The other issue is that when I tried to do the Win 7 install, it loads the files, goes to the "Starting Windows" screen, and freezes there (until the next power off problem shuts things down).
Any ideas on what to try to narrow things down? Seems like it almost has to be the power supply or motherboard?

Quote from: Henry on 28-October-11, 09:54:40
You have more than a Z68A-GD65(G3), please list he rest of your components. See my signature below for example of what to list.
>> Posting Guide <<
I've disconnected everything but the mouse, keyboard and monitor and still have the power resets.
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Finally pulled the MB out, bench tested it to rule out shorting in the case; tried it with and without other peripherals... still fails.
I think I'll RMA the MB, although I suppose it could be the psu (unlikely, I'd think).
I had two bad motherboards in my last build. I had hope that MSI would be better...

New Build / New Phone line Problems (Home Move)

Hello Forum
First post.
Been trying to arrange a home move for 2/3 weeks now (New Build). Was told to get the address registered with Royal Mail. Have done this. Address still not appearing with BT. Get told on the phone someone will ring me back from offline team within 24 / 48 hrs but they never do.
Anybody have any experience than this? Any help to get this sorted much appreciated.
regards
Chris

I have asked a moderator to provide assistance, they will post an invite on this thread.
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Please use the tracked e-mail, to reply, not via the forum. Thanks
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When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

New build, same problems

Having moved into a new build in the Newport area ~4 weeks ago, and ordering our package with BT a week prior to that we are still awaiting an engineer visit to flick a switch. The 'engineer' was booked to turn up on the 8th so i took the day off to enable the visit. low and behold no one showed up and we had to chase BT to find out what had happened. Numerous phone calls have got us no where to date and it appears that Openreach are refusing to investigate. The service received so far from all parties has frankly been appalling and I cannot think of an example in the recent past which has left me feeling so frustrated and helpless. What can BT do about this and what is a 'normal' install time from placing the order? Surely this can't be expected.

I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

New Build Problem - The Return

I have a new build and on boot I reach the stage
"Press F1 to Continue or Del to enter Setup"
but cant get further.............is my keyboard (ordinary PS/2 keyboard - tested working) not being recognised
for some reason?
D-Bracket diagnostic always stops at
"Initializing Floppy Drive Controller
This will initialize Floppy Drive & Controller"
but I don't have a Floppy Drive installed!!!
Many thanks for any help in advance.
MSI K8N Diamond nForce4 SLi (Socket 939) PCI-Ex Motherboard
AMD Athlon 64 3800+ Newcastle 130nm(Socket 939)
Corsair TWINX1024-3200C2 XPERT TwinX (2x512) 1GB Dual Channel Kit
Enermax EG485AX-VHB(W)SFMA 480W ATX Retail (PSU)
Maxtor DiamondMAX 10 300GB SATA 16MB Cache
MSI GeForce 6800 Ultra PCI-Express 256MB
Sony DRU-720A 16x Dual DVD-R Double Layer

Quote
If it stucks on that one , doesn't that mean that it's the next one in the process that fails ?
Funny u should mention that, I was thinking about that a while back, particularly when setting up stickies. Saw nothing to support my logic & so went back to simlpler things like the meaning of life.
My Thoughts ended up as:-
1) but on the basis the system, on failing the stage, will be in various degrees of instability, it can't reliably be expected to feed back. Therefore 2)
2) Logically the system presets LED state for the next stage on completion of the previous stage. If the next stage fails the Led bracket is correct about the failing stage.

New build extension problems

Hi
New build property connected Telephone and Broadband by BT.
Engineer said that the internal phone extentions were also connected up.
Was not at home when engineer visited, extentions in the house are not working.
checked the the wiring on the extentions an noticed wires connected to krone block 2,4,5.
Is this the cause of the extentions not working?
Thanks in advance

BT Socket

New Build Connection Problems

Hi,
Hoping someone can help me with their past experience or knowledge. I have been in my new build home for a couple of weeks now and am struggling to get a phone/fibre optic connection. Both BT and the OpenReach address checkers have absolutely no information regarding my address even though I have seen both of their vans working down our street (and I confirmed that they were working on the phone lines).
When talking to BT I was told I would need to pay for £130 for a line installation in order for them to tell us what services we could use?!! So potentially I would be out of pocket for nothing, perhaps even unusable broadband.
The street just down from mine is established and shows fibre optic available and taking orders, so I guess my question is who do I need to talk to in order for my new address to get registered too? I find it really weird that the process for new builds is so convoluted and people face massive delays getting connected...
Cheers.

Hi thorny,
Welcome and thanks for posting. You can check what's available using the post code at bt.com. If that doesn't help drop me an email with the details and I'll check it for you. You'll get the 'contact us' link in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

P35 Neo2-FIR New Build Problems

Hi there,
Just finished new build (specs below), but get the full row of red LEDs on power up. Cycles through this endlessly. Cleared CMOS to no effect.
No idea what BIOS I have as system has never been on.
Any ideas?
Antec P182
MSI P35 Neo2-FIR
Q9300
Corsair 2 x 2Gb XMS2 PC-6400
Gigabyte 9600GT 512Mb
Corsair HX520W PSU
TIA

The lights are not the final word as I have gotten that indication when my video card was not properly seated on an other board even tho it was supposed to mean processor failure for that board too. Maybe the vendor of the board can lend you an other cpu to flash bios. An other alternative would be to RMA for reflash if possible once you are sure it's the processor and the bios.
Presumably Balloonshark has the same processor. Good luck to both of you. Let us know how it works out.

A75MA-G55 oc genie 2

I got A75MA-G55 mainboard last month and i can't get oc genie 2 to work since then. When i enable this option in Control Center and reboot, the system won't start and PC just keeps restarting. I tried loading the default options (i really didn't change anything in BIOS) in BIOS and activating OC genie 2, but it's the same as for enabling it in Control Center. This results in me clearing CMOS. I don't know why, but I can't get Overclocking Center and AMD Overdrive to work, either. I updated BIOS to the latest version v1.3. Do i need to install drivers or am i doing something wrong? I installed all drivers from Liveupdate 5 but it says I haven't got the latest versions of display driver, network and audio drivers even when i installed them.
Thanks for your help in advance.
My system specs:
MSI A75MA-G55(MS-7696)
AMD A6-3650 APU 2,6 Ghz
Radeon HD 6530D
BIOS v1.3
DDR3 4096 MB
Windows 7 64-bit

Geez... You Too?
Plus RAID issues
Plus Crossfire issues
This is my first new build in a while.
MY initial overclocking experience involved a #2 pencil and a 750mhz AMD Duron,
after that it was more like microsurgery with magnified optics, soldering traces.
I haven't done much since AGP got phased out by PCI.
What sounded like, in the initial reviews, to be a Board "Sent by the Gods"
I bit... I bought...
and now I'm finding that there is no documentation anywhere on
initializing any of the features that I bought it for in the 1st place.
Sure, I can Convert(x) 2 .avi movies per DVD in 20 minutes instead of 2 hours...
But I'm walking around feeling like I just PAID to be a BETA Tester.
LiveUpdate5 keeps telling me "Your Drivers are current, You have nothing to update'
When I KNOW there are more current point releases. I've SEEN them.
I make $10 an hour... after taxes and child-support payments, that leaves $195 a week.
Any ideas on How Long you have subsist on Ramen Noodles and multi-vitamins to do this?
I've got about a month's pay sunk into this system
New Coolermaster HAF case w/ 200mm red led fans
It Looks good... It LOOKS like it wants to run
4G of 1600 mhz Corsair VENGEANCE RAM
and another 4G in reserve for Win7 (current XP)
MSI R6670 Graphics Card
a Terabyte of Fresh Barracuda's...Raid 0 would SO pump out those GB/s
Half the frustration was that my 1st 7696 had a bad RAM slot #2
5 hour round-trip to MICROCENTER on public transportation- THREE TIMES
only to find out that it WASN'T the RAM being quirky.
Once I figure this thing out...and I will figure it out
I'll post my findings.
I just don't get it though...
in the reviews... snip, snap, plug, power... bada-bing bada-boom
... HUMMING!!!
and I wonder if I'm too stupid or too smart to solve the problem.
I'll be in touch

A75MA-G55 AMD A8-3850 overheating?

Hi,
I have a ZT systems PC computer (CPU AMD A8 3850), which has a motherboard A75MA-G55. Months ago, it more and more shutdown itself suddenly. I changed a larger power supply (450 W). It had no problem for 2 months. Now, it shutdown again recently. I feel the heat sink is hot when the problem happens.
What step I can do to remove the problem? Any diagnostics procedures? Or, change to an effective heat sink?
Thanks in advance

Quote from: miklkit on 28-August-13, 21:34:33
Has the heat sink ever been cleaned? It could be full of dirt causing it to overheat.
The heatsink does not have dirt. I have changed a 460 W to replace the original 360 W power supply. It was better for a couple of months. I find that when there are more windows open, it will shutdown suddenly. Recently, when I run a computation for 1 hour, it will shutdown suddenly. I can feel the heatsink it very hot. I find that it has much lower temperature when I lower CPU frequency to 2.6 GHz and DRAM frequency to 1033 MHz (I only try to set these as a newbie). The new problem after these BIOS changes is that it cannot sleep under Windows 7 OS. I need sleep function. How can I get right settings to lower CPU while with sleep function?
Does anybody know the BIOS setting tutorial ?
Thanks,

New line at a new build

Hi
On the 18/2/14 I ordered a new line and bb package to my new build property. My current Infinity 2 services were terminated on the 28/2/14 and I was given the standard 4 week wait to be connected back up again but on standard ADSL broadband as Infinity didn’t come up on the system yet (which it now does btw).
Everything was setup for the 27th March, I took the day off as holiday and no engineer turned up even though I was sent numerous txts and emails saying they would. No one contacted me and I got no explanation why this occurred. I rang up the next day and was told about some Openreach work that hadn’t been completed. Another update today and its now scheduled for completion on the 15/16th April so I assume I might be able to reschedule then if its completed.
That will mean 8 weeks without a phone line or bb yet I am continually charged (like I’m still living at my old address) for services I can not use at all. On the 3/3/14 a full payment was made, then on the 21/3/14 another which had discounts for line rental (I make an annual payment) which came out in £1.98 credit, but the breakdown of the bill has a charge for £25 for Infinity 2 to begin with which I don’t even have. I would of thought that as I have no services what so ever I should only be given credit each month for the line rental I have already paid for.
If possible could some one please check my order as I would like a refund for what I cannot use and terminate any further payments until my services have been installed (which could be anyone’s guess knowing Openreach timescales). I have no use of BT WIFI or BT Sport and as nothing is within my range.
Regards
Chris

Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Problems new build A75MA-G55

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