Problems new when bought?, corrupt pictures and videos, transfered music, not receiving calls

Hi,
as U can see I have some troubles with my phone and the sellers(Tele2) support says it's just dandy and fine. I've always had problem with receiving calls but ppl I asked refered to problems with the service but finally had enough and turned it in.
Also found out after a vacation that the phone randomly got the photos and videos corrupted (receive the message on my computer: corrupted file) One video in particular while recording a Dolphinshow ~24 minutes the video works fine the frist 40 secs with brilliant sound and picture but then I get a distorted still pictiure and the sound is a loop of the earlier sound and the time is ticking on until at its end.
I manually import music to my SD-card (Sandisk 64Gb SDxG) and it's both Mp3 and FLAC, now some random songs has a "staccato" quality to them as at some parts the songs fastforward at times.
After having problems upgrading the surf I had a look at my settings and there found out that the User(owner) of my phone is an entirely other phonenumber leading to a voicemail on another company(Telenor) so have some questions about that as I bought a new? telephone.
As I still have problems receiving calls and SMS, don't turn up until I randomly restarts the phone which I shouldn't have to do every day? Ther solution was to turn off 4G and only use 3G for a while, is that the way to solve the problem, to handicap my phone? very curious about that or if they are stalling for my warranty to expire?
To clarify, my arguments are against Tele2 but wanted to check with you if U got any thoughts about my problems as I really can't trust them as I don't find them acting, hmm well don't know what to say.
Looking forward to some answers
Yours!
Underhill

any ideas guy ???
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