Problems on G40-70 Windows 8.1
I just got my loptop yesterday and when I was booting it up it suddenly had a BSOD error ( Blue screen of Death w/ sad face) I had a bad feeling about it. But I countinued using it for a while at home and after and hour I got really alot of problems many different BSOD error occured may 4-6 diff errors and I don't know how to deal with them, And today I wish to update my loptop and facing update errors... I cant bare with this anymore since it's just a day old loptop im not expecting things like this pls help...
BOSD Errors that I've remember
Memory_Management
Kernel_date_inpage
Header something
KMODE_EXCEPTION_NOT_HANDLED
PAGE_FAULT_IN_NONPAGE_AREA
Winsys32 error
I've already Updated my bios but still getting Bsod /w sad face errors plus restarts my loptop everytime it shows up and many more... help thank you in Advance!!!
hi there,
I checked the BSOD dump file and most of the errors are related to the Windows system files (which should be solved by installing all the critical Windows updates).
Sample bugcheck analysis using Windows Debugger:
Spoiler (Highlight to read)
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\XXX\Downloads\G40-70 DMP\043015-17343-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
Machine Name:
Kernel base = 0xfffff802`1ae07000 PsLoadedModuleList = 0xfffff802`1b0cb990
Debug session time: Thu Apr 30 15:55:34.509 2015 (UTC + 8:00)
System Uptime: 0 days 0:19:37.429
Loading Kernel Symbols
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff8021af5b1ea, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KiIpiInterruptSubDispatch+3a )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8021af5b1ea, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8021b154150
GetUlongFromAddress: unable to read from fffff8021b154208
ffffffffffffffff
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!KiIpiInterruptSubDispatch+3a
fffff802`1af5b1ea 49014048 add qword ptr [r8+48h],rax
EXCEPTION_PARAMETER2: ffffffffffffffff
BUGCHECK_STR: 0x1E_c0000005_R
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME: ffffd0002705f830 -- (.trap 0xffffd0002705f830)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffffffffffce7 rbx=0000000000000000 rcx=ffffd0002705f982
rdx=ffffd0002705f570 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8021af5b1ea rsp=ffffd0002705fbc0 rbp=ffffd0002705fb80
r8=0200000000000200 r9=000000000000021f r10=fffff78000000208
r11=ffffd0002705fb70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di ng nz ac po cy
nt!KiIpiInterruptSubDispatch+0x3a:
fffff802`1af5b1ea 49014048 add qword ptr [r8+48h],rax ds:02000000`00000248=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8021af9d45d to fffff8021af54ca0
STACK_TEXT:
ffffd000`2705ef58 fffff802`1af9d45d : 00000000`0000001e ffffffff`c0000005 fffff802`1af5b1ea 00000000`00000000 : nt!KeBugCheckEx
ffffd000`2705ef60 fffff802`1af608c2 : 00000000`01000001 5046504d`00000006 00000200`00080201 0035007b`000002b0 : nt! ?? ::FNODOBFM::`string'+0x382cd
ffffd000`2705f650 fffff802`1af5effe : 00000000`00000000 00000000`00000200 00000001`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
ffffd000`2705f830 00000000`00000200 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x1fe
00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x200
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nt!KiIpiInterruptSubDispatch+3a
fffff802`1af5b1ea 49014048 add qword ptr [r8+48h],rax
SYMBOL_NAME: nt!KiIpiInterruptSubDispatch+3a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 52341cf4
IMAGE_VERSION: 6.3.9600.16404
BUCKET_ID_FUNC_OFFSET: 3a
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiIpiInterruptSubDispatch
BUCKET_ID: 0x1E_c0000005_R_nt!KiIpiInterruptSubDispatch
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_nt!kiipiinterruptsubdispatch
FAILURE_ID_HASH: {d1270e15-fab6-00a5-b8c2-9ba6d7d3d4b9}
Followup: MachineOwner
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:\Users\XXX\Downloads\G40-70 DMP\043015-17343-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Symbol Path validation summary **************Response Time (ms) LocationDeferred srv*c:\symbols*http://msdl.microsoft.com/download/symbolsSymbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbolsExecutable search path is: Windows 8 Kernel Version 9600 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9600.16404.amd64fre.winblue_gdr.130913-2141Machine Name:Kernel base = 0xfffff802`1ae07000 PsLoadedModuleList = 0xfffff802`1b0cb990Debug session time: Thu Apr 30 15:55:34.509 2015 (UTC + 8:00)System Uptime: 0 days 0:19:37.429Loading Kernel Symbols.Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.Run !sym noisy before .reload to track down problems loading symbols...............................................................................................................................................................Loading User SymbolsLoading unloaded module list....................******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck 1E, {ffffffffc0000005, fffff8021af5b1ea, 0, ffffffffffffffff}Probably caused by : ntkrnlmp.exe ( nt!KiIpiInterruptSubDispatch+3a )Followup: MachineOwner---------0: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************KMODE_EXCEPTION_NOT_HANDLED (1e)This is a very common bugcheck. Usually the exception address pinpointsthe driver/function that caused the problem. Always note this addressas well as the link date of the driver/image that contains this address.Arguments:Arg1: ffffffffc0000005, The exception code that was not handledArg2: fffff8021af5b1ea, The address that the exception occurred atArg3: 0000000000000000, Parameter 0 of the exceptionArg4: ffffffffffffffff, Parameter 1 of the exceptionDebugging Details:------------------READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8021b154150GetUlongFromAddress: unable to read from fffff8021b154208 ffffffffffffffff EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.FAULTING_IP: nt!KiIpiInterruptSubDispatch+3afffff802`1af5b1ea 49014048 add qword ptr [r8+48h],raxEXCEPTION_PARAMETER2: ffffffffffffffffBUGCHECK_STR: 0x1E_c0000005_RCUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTPROCESS_NAME: svchost.exeCURRENT_IRQL: 2ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64freTRAP_FRAME: ffffd0002705f830 -- (.trap 0xffffd0002705f830)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=fffffffffffffce7 rbx=0000000000000000 rcx=ffffd0002705f982rdx=ffffd0002705f570 rsi=0000000000000000 rdi=0000000000000000rip=fffff8021af5b1ea rsp=ffffd0002705fbc0 rbp=ffffd0002705fb80 r8=0200000000000200 r9=000000000000021f r10=fffff78000000208r11=ffffd0002705fb70 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up di ng nz ac po cynt!KiIpiInterruptSubDispatch+0x3a:fffff802`1af5b1ea 49014048 add qword ptr [r8+48h],rax ds:02000000`00000248=????????????????Resetting default scopeLAST_CONTROL_TRANSFER: from fffff8021af9d45d to fffff8021af54ca0STACK_TEXT: ffffd000`2705ef58 fffff802`1af9d45d : 00000000`0000001e ffffffff`c0000005 fffff802`1af5b1ea 00000000`00000000 : nt!KeBugCheckExffffd000`2705ef60 fffff802`1af608c2 : 00000000`01000001 5046504d`00000006 00000200`00080201 0035007b`000002b0 : nt! ?? ::FNODOBFM::`string'+0x382cdffffd000`2705f650 fffff802`1af5effe : 00000000`00000000 00000000`00000200 00000001`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2ffffd000`2705f830 00000000`00000200 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x1fe00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x200STACK_COMMAND: .bugcheck ; kbFOLLOWUP_IP: nt!KiIpiInterruptSubDispatch+3afffff802`1af5b1ea 49014048 add qword ptr [r8+48h],raxSYMBOL_NAME: nt!KiIpiInterruptSubDispatch+3aFOLLOWUP_NAME: MachineOwnerMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP: 52341cf4IMAGE_VERSION: 6.3.9600.16404BUCKET_ID_FUNC_OFFSET: 3aFAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiIpiInterruptSubDispatchBUCKET_ID: 0x1E_c0000005_R_nt!KiIpiInterruptSubDispatchANALYSIS_SOURCE: KMFAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_nt!kiipiinterruptsubdispatchFAILURE_ID_HASH: {d1270e15-fab6-00a5-b8c2-9ba6d7d3d4b9}Followup: MachineOwner---------
As for the unknown device error in the image, can you follow this guide on how to identify the device and find the correct driver for it.:
The memory diagnostics error: http://i.imgur.com/wAnJ4Bd.png seems to be the culprit here. Have you considered contacting lenovo (for service) or the place of purchase (if it's still possible to get a replacement unit) ? It looks like you may need to get a replacement RAM.
Regards
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Roger Lu
TechNet Community Support -
HT3983 i have a sound problem when i install windows 7 32 bit on my imac
i have a sound problem when i install windows 7 32 bit on my imac
Did you download and install the Windows Support software? First step in Bootcamp Assistant is to download the support software. Then did you install the support software from within Windows?
Read the Bootcamp Install instructions. http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf -
Having problems installing iTunes on Windows XP
Having problems installing iTunes on Windows XP - Error msg "There is a problem with Windows Installer Pkg. A program required for this install to complete could not be run. " However, it's an iTunes error msg.
The installation fails at the last possible moment each time.
are you getting an error message, dave? if so, what does it say? include error message numbers if you're getting any. -
Problem surface pro 2, windows 8. brush pressure is not working in Ps CC ,
problem surface pro 2, windows 8. brush pressure is not working in Ps CC
Este foro es un Foro de Usuarios en español.
Puedes probar a explicar tu problema con mayor detalle.
Indica por favor detalles de hardware
(Podemos estar familiarizados con Photoshop, pero no con tabletas híbridas)
Concretamente, cómo utilizas el pincel de presión?
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