Problems Opening Adobe Reader

I run a Windows 7 with IE10 machine and have a serious problem using "Reader."  From a browser, I attempt to open a pdf file and all windows freeze and I have to go into Task Manager to close them. From the desktop, the Adobe window freezes and I get an error message stating, "Quitiing - Raise without Handler." I have uninstalled and resinstalled several times with the same result.

Are you having the same problem with Firefox or Chrome?  Can you open a PDF through stand-alone Adobe Reader?

Similar Messages

  • Problem opening Adobe Reader either 7 or 8

    I recently tried to open two PDF files on CD's containing North Carolina records. I finally got these to read in 7. However, since them, both my laptop and desktop computers have had problems reading PDF files in either version of the Reader. I get AcroRd32.exe - Bad Image messages saying that DLL C:\Program Files\Adobe\Acrobat7.0\Reader\AcroRd32.dll is not a valid Windows image. Please check this against your installation disk. Then another message: Fata Error - Acorbat failed to load its core DLL.
    In the case of Adobe Reader 8.0, it is the same message, but referenct to Acrobat 8.0.
    I have had problems with Reader version 8.0 on my desktop because it seems to be taking up too much memory for my 512MB limit. On the laptop, however, there is 1GB of memory. I purposely did not load 8.0 on it so was still using 7.0 when all of this happened.
    I wanted to download 7.0 and replace 8.0 on the desktop, but cannot find a copy to download. Nor can I find the copy I though I had saved.
    Can someone please advise what is happening? I suspect the two CD's did the damage. Security scans did not find anything.
    Sandy

    Beverly, I also had this problem with reading a PDF file in version 7 on the North Carolina CD's on my laptop that I mentioned earlier. And I had this and other problems with version 8 on my desktop. However, yesterday I uninstalled version 8 on my desktop PC, downloaded again the latest version on Adobe's website and reinstalled it. Since then, it has been working OK when I click on the file name. I have not yet reinstalled the reader on my laptop as I wanted to make sure this version 8 was working on my desktop OK. You might try this to see if it will work for you.

  • Problems with opening Adobe Reader 9 or pdf files

    Hi,
    Can someone please help me resolve this problem?  I had no problem using Adobe Reader 8 but since removing Adobe Reader 8 and download the updated Adobe Reader 9, I cannot open any pdf files or the Adobe Reader 9 (on desktop) without receiving the following error message:
    "Adobe Reader 9.3 has encountered a problem and needs to close".  I tried several times to download and reinstall Adobe Reader 9 without any success.  Any help will be appreciated.  Thanks.
    Regards,
    Choichai

    Hi,
    where can I download Adobe Reader 8 (Mac)?
    Jan
    Op 20 sep 2010, om 09:26 heeft Choichai het volgende geschreven:
    Hi Michael,
    Thanks for coming back to me.  Remember when I've received the error message previously "Error 1327. Invalid Drive: E:\",  I've decided to try inserting my flash drive into the E drive (since I've downloaded the Adobe file previously from my flash drive to my desktop pc) and then try removing the Adobe Reader 9.3.4 and it works!!!!  I am now working with the earlier version ie. Adobe Reader 8 which works fine.  I would like to try again to download the Adobe 9.3.4 but have previously tried 3 times and failed.  What else can I try to do to download, install and run this latest version without experiencing the same problem over again? Thanks.
    Regards,
    Choichai
    >

  • Problems in Adobe Reader when I open a pdf file

    I have problems in Adobe Reader when I open a pdf file, the menu bar appears blank without options and when I pass the mouse over the bar she disappears. I uninstalled and reinstalled Adobe Reader and to no avail. Could anyone help in this case.

    Manuel Sobreira wrote:
    My version is already the most current, Kaspersky Internet Security 2015 15.0.0.463 (b).
    That is the old version that causes the problem; you need to update to the latest version (15.0.2.361).

  • Problem with Adobe reader XI

    Can anyone help, I keep getting the message that Adobe reader could not open file, either because it is not a supported file, or the image was damaged, for example it was sent as an email attachment and wasn't correctly decoded. Its happening on files that it has opened before, since the XI upgrade I have been having problems, Is anyone else been getting this message, and is there anything I can do. I have tried uninstalling then re-installing but the problem persists. Is there anyway I can go back to an older version............ Thanks in advance for any help offered x

    I am having the same problem. Reader was working fine until Adobe did an update today.  Now, I cannot open any PDF files either on my computer or from any other source - says reader is non responsive. running windows 8.1.  tried everything on the adobe troubleshooting guide to include:
    open adobe reader and try fix form "help - adobe reader non responsive.
    closed reader and did fix from control panel - no fix
    tried reinstalling reader - no fix
    removed the new version with intent to install older version - cannot install
    no help here - trying to get work done - this is extremely frustrating.
    Anybody know of an alternative to adobe??  I have many .pdf files I need to access.

  • Help with opening Adobe Reader and downloading updates

    I can not open Adobe .pdf files any longer (this started yesterday, prior to that I could open adobe files).
    When I double click a .pdf file I get this notice on my screen: Windows cannot access the specified device path or file. You may not have the appropriate permission to access file.
    So I went to the Adobe download site to download a new copy of Adobe.  When I start the download I get this on the screen:  The instruction at "0x0e3a0068" referenced memory at "0x0e3a0068."  The memory could not be written.  Then two options are listed: click OK to terminate or cancel to debug.  So I click on cancel and I get this on my screen: Internet Explorer has closed this webpage to help protect your computer.   A malfunctioning or malicious addon has caused I.E. to close this webpage.
    I don't have AVG running, I do have avast but I've disabled it.  I ran Registry Mechanic and an I.E. erasure program but nothing helps.
    I have gone into I.E. and reduced the security level to its lowest state but no joy.
    So, any ideas or suggestions on what's the problem and how to overcome it would be appreciated.  Thanks, in advance, for your reply.  Jim R.

    Hi Mike..tried that as well but no joy.  A friend of mine was looking at it all and noticed that it was an I.E. thing as far as not letting me redownload the reader so I went to Mozilla Firefox and I could download a new version but....whenever I attempt to open a .pdf file I get that message, "Windows can not open the specified device, path or file. You man not have the appropriate permissions to access the item." 
    Damn...this is irritating as I need to get to some of thos files as I need them for a Journal I'm working on as editor-in-chief. 
    It all worked just fine last Saturday but starting Monday when I was on my flight out to D.C.  no joy. 
    Sigh...Jim R.
    Jim R.
    Date: Tue, 1 Dec 2009 14:50:27 -0700
    From: [email protected]
    To: [email protected]
    Subject: Help with opening Adobe Reader and downloading updates
    Under the help menu, there is an option to repair the installation of reader. Did you try that?
    >

  • Problem With Adobe Reader X (10.1.2)

    Just updated Adobe Reader to X (10.1.2). Every time I try to print a pdf document, I get message advising that Reader has encountered a problem and must be shot down.  Tried removing and reinstalling, but problem persists.

    Dear users,
    We have identified the problem at our end. While we work on the problem to arrive at a fix, we would suggest you to please try out the following workaround for now in order to print successfully from your machines.
    1) Open Adobe Reader.
    2) Go to Edit-->Preferences.
    3) Select General pane under categories.
    4) Uncheck the 'Enable protected mode' at the startup option and press OK.
    5) Close reader application.
    6) relaunch reader and you should be good to print.
    Although, operating Reader in non-protected mode is not a permanent solution. However, we are working to provide a permanent solution to this problem.
    Thanks,
    Atul Agarwal
    Adobe Systems

  • Problem with adobe reader x (10.0.1) error 1327 message. invalid drive: H:\

    I AM HAVING A PROBLEM W ADOBE READER X (10.0.1)  IT GIVES ME A ERROR 1327 MESSAGE  INVALID DRIVE: H:\
    I CAN NOT DELETE IT OR OPEN IT OR DO ANYTHING . WHEN IT TRIES TO REINSTALL IT BRINGS UP SCREEN ;
    SET UP WAS INTERRUPTED BEFORE ADOBE READER X (10.0.1) COULD BE INSTALLED. YOUR SYSTEM HAS NOT BEEN MODIFIED.

    O/P reports issue as resolved in http://forums.adobe.com/thread/1127028

  • Problem with Adobe Reader and IE

    I'm using Vista Home Premium and IE9 with the latest Reader available.  Starting yesterday, I cannot read PDF files on the web.  This is a new problem.  I tried to download newer versions of IE and the Reader, but both tell me I've got the newest versions I can use.
    I have no problem with Firefox.  Just IE.  I prefer using IE.  Can someone guide me -- without using technical language.  Many thanks!!

    Thanks for your input.  I opened the standalone Adobe Reader X, clicked Edit, Preferences, Security, Advanced Preferences.  Then clicked each of the 3 tabs on top, but nothing looked like "Protected Mode."
    Then I went back and clicked Security (Enhanced) and unchecked Enable Enhanced Security.  Tested this change, but I still get the gray screen and messages:  "A problem has caused IE to close."  "A problem with this website has caused IE to close and re-open the tab."  I then went back and re-checked Enable Enhanced Security.
    I should mention that I have used this particular website for about 10 years and never had a problem.  But I now have the same problem with any online PDF that I try to open using IE.
    Can you think of anything else?  If not, here's my plan of attack.  Please let me know if you think it will work.
    1)  Copy over all my favorite sites from IE to Firefox.  (I've already started doing that.)
    2)  Uninstall IE and re-install it.
    3)  If I still have a problem, uninstall Adobe Reader and re-install it.
    Do you think this will do the job if all else fails?
    Many, many thanks for the time you have put into this.

  • Cannot Open Adobe Reader X/XI

    Currently experiencing issues with Adobe Reader X/XI.  Organization wide problem. Adobe Reader X/XI is not starting/opening at all.
    Information:
    Adobe Reader X/XI 64-Bit with update 11.0.0.5
    Windows 7
    Event Viewer doesn't show any application error logs or anything related to the problem from what I can see.
    Any idea what can be causing this?

    Some other things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Cannot uninstall, update, or open Adobe Reader 9.3.1

    I am running Windows XP 32-bit.  I recently updated to Adobe Reader X and want to uninstall Adobe Reader 9.3.1, but cannot. I have tried uninstalling using Add/Remove Programs, I have tried updating to 9.3.2 by downloading the appropriate update file from adobe.com, and I have tried opening Adobe Reader 9 to ask for updates from the Help menu.  None of these worked, because as soon as I tried to "Remove" Adobe Reader 9 in the first instance, as soon as I tried to open the executable update file in the 2nd instance, and as soon as I clicked on Adobe Reader 9 to open it in the 3rd instance, I got the same message: "This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
    I think this problem may be related to the fact that I recently did a System Restore on my computer because I had a virus that was not being caught by Norton Antivirus.  After the System Restore, I fully updated all my programs and Mozilla plug-ins, which caused Adobe Reader X to download.  Since I no longer need Adobe Reader 9, I'd like to get it off my computer.
    The only thread I could find on this issue in this forum was from March 2010, and the user was referred to the Windows Installer Clean-up Utility.  This utility is no longer available from Microsoft, so I couldn't resolve the issue with that method.
    Thanks for any suggestions you may have!  I am not especially computer savvy, so detailed instructions are much appreciated.

    The Windows Installer Cleanup Utility is still available on 3rd-party download sites, e.g. http://majorgeeks.com/download.php?det=4459

  • E65 - Can't open Adobe Reader

    Hello,
    I was able to read pdf files since I got this phone. Unfortunately it has changed (other files like doc can be open with no problem). When I try to open Adobe Reader or any pdf file it crashes.
    I have installed DrJukka's Y-Task and started Crash Monitor. It shows (whatever it means):
    Exit category: USER
    Exit type: Panic
    Exit reason: 11
    I'd be grateful for suggestions what has caused this behavior and what to do to fix it.

    Same thing for me.
    As soon as I pick the icon or any other pdf file it goes to a grey screen (because of my theme) and then just goes back to the page I was on.
    It worked earlie today. My files are on a few kb's so thats not the issue.
    As gaszczakr said any help would be appreciated,
    PS sorry if I got you hopes up for a solution gaszczakr.
    Message Edited by chequeredmaniac on 05-Jun-2008 04:46 PM

  • Can't open Adobe Reader

    Hello,
    I was able to read pdf files since I got E65. Unfortunately it has changed (other files like doc can be open with no problem). When I try to open Adobe Reader or any pdf file it crashes.
    I have installed DrJukka's Y-Task and started Crash Monitor. It shows (whatever it means):
    Exit category: USER
    Exit type: Panic
    Exit reason: 11
    I'd be grateful for suggestions what has caused this behavior and what to do to fix it.

    OK, I did this and when I try to open Reader it pops a window up that says; Windows cannot access the specified device, path or file. You may not have the appropriate permission to access them.
    I am the only one on this PC and I am the admin.
    I appreciate your help.
    Mike Feeley

  • Can't open Adobe Reader XI

    I am unable to open Adobe Reader XI on my new PC with Windows 8. Everytime I open a file, it just hangs and says (Not Responding) and I am forced to close the file. I have even uninstalled and reinstalled the program, but the problem persists. When I open the folder, if I choose preview, the file shows up fully, but would not open the file in a proper way. It also works in Adobe Reader when I open a file on the internet that is saved in pdf format by the provider (like a company's annual report) and am able to switch to the Reader. The only time it fails to respond is when I try to open a file directly, either by doble-clicking on the file or by File-Open comman in Adobe.

    Some things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Can't open Adobe Reader XI and reinstalled can't help.

    A user Win7 PC (Windows 7 Pro. x64) can't open Adobe Reader XI after turned off computer directly during windows udpate (Not finish update)
    The opened error message is:
    ===============================================================
    c:\Program Files (x86\Adobe\Reader 11.0\Reader\AcroRD32.exe
    支援映像類型所需的子系統不存在
    (translate to english from google: Subsystems required to support the type of image does not exist)
    ===============================================================
    Have tried.
    1. Uninstalled and reinstalled Adobe Reader XI. Still have same open error when opened program.
    2. Used Adobe Reader Cleanup tools to clean up installed file and reinstalled Adobe Reader XI. Still have the same open error.
    3. Uninstalled and installed Adobe Reader 9. It can work normally.
    Now I let the user to use Adobe Reader 9 but need to solve for him. As some pdf files are needed by newer Adobe Reader version.
    Please help to fix.   Many thanks.

    I have a similar problem - just posted this today, 5th July 2014. I get a message that says windows cannot find c:\programme files(x86)\Adobe\Reader 11.0\Reader\AcroRd 32.exe.  Tried several uninstall/reinstalls with special programmes to check that uninstall was complete. Oddly, a download trial of the full programme Adobe Pro works OK !  If an expert out there can sort this it would be much appreciated.

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