Problems Opening InDesign

Hi,
I have installed InDesign (CS4) and installed the latest update, however i am getting a message when i try to open InDesing saying:
"Failed to open plugin resources:"
And then when you click ok to this message, another message comes up saying:
"The instruction at 0x00e61907 referenced memory at "0x00000000". The memory could not be "read"".
If you click ok to this message the program terminates.
I have checked and there is a plug-ins folder at C:\Program Files\Adobe\Adobe InDesign CS4\Plug-Ins
Does anybody have any ideas what i could try to fix this? Have tried to obvious things of removing and re-installing the program etc.
Many Thanks.

You might. Do you use a font manager? If you do, just deactivate all but the required system fonts and try again. If not, make sure you have the original installation media for any fonts you delete. I'd recommend moving, rather than deleting, the fonts, too. Add fonts back in groups and test after each addition.
In any case, my first suspects are always the freebies from the download sites. It's rare on Windows for a file to become corrupted in use, but it's a lot more common to find just plain badly-made fonts being distributes on the web (and you used to see them on disk collections). You can find a single bad font fairly quickly, if it exists, by dividing the font group in half, and testing each half. If you get a failure, divide that group in half and test again, and so on.
Peter

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Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
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I need help urgently from someone who has experience with InDesign files that refuse to open.
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We have just upgraded to CS5 to take advantage of the tracked changes facility, and immediately encountered problems:
when opening CS4 files in CS5, we've noticed that formulae, created using charater styles, are not displaying properly. For example x = y / z, which would have the x and = signs dropped, the y underlined and the z on the next line, something like this (although much prettier than I can reproduce here):
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troglodytes2000 wrote:
We have just upgraded to CS5 to take advantage of the tracked changes facility, and immediately encountered problems:
when opening CS4 files in CS5, we've noticed that formulae, created using charater styles, are not displaying properly. For example x = y / z, which would have the x and = signs dropped, the y underlined and the z on the next line, something like this (although much prettier than I can reproduce here):
x = y
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we tried loading the character styles from our template document. However, that caused most of the content to dissapear!
we tried converting our template to CS5 and then loading the character styles from our template document. However, that also caused most of the content to dissapear!
Anybody got any clues?
If you are opening the CS4 files directly in CS5, try exporting CS4 files to IDML and opening the IDML files in CS5. It's worth a try if you haven't already found it doesn't help.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

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===========================================================
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https://www.adobe.com/
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Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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