Problems opening PDF docs in AI CC

This is frustrating.
I print an e-mail as a PDF I want to edit in Illustrator CC. I'm on win 7 x64. The PDF displays fine in Nitro Pro PDF viewer.
But in Illustrator I get:
I end up going to PS CC and it renders it fine, but not editable. Any ideas how to fix this?
thanks
Maxi

Maxi,
When you open a PDF with live Type (editable text) in Illy, you need to have (all) the font(s) installed.

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