Problems opening PDF files

When I visit web sites using PDF I always have problems opening them. I get the following message each time:
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.
I do have the latest version of Adobe so curious as to why I'm having these problems. If it helps I'm using Windows Vista and have a Sony Vaio laptop.
Thanks in advance for any help.

Thanks for your help. I think I may have solved the problem. I uninstalled Adobe reinstalled but ignored the update for it and it appears to work okay. So, from my expereince it could be the update that could be the problem, though I have seen through the forums different things work for different people.

Similar Messages

Problem opening PDF files for Adobe Reader

Problem opening PDF files for Adobe Reader.
I installed the latest adobe reader for my Mac. Everything is set up. Every time i go to open a pdf file, this shows up...
"Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
I installed it through the adobe reader website for free. And even though it says 'by clicking "install now" you are agreeing to accept the user licence agreement terms and conditions' it still says i need to accept the T&C's.
I've tried uninstalling and reinstalling it and same thing over and over again.
Can someone help!?!?!
Please contact me via email direct ASAP at....
[email protected]
Thank you
Message was edited by: nick khzouz

Adobe Reader PDF problems wrote:
"Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
Did you actually try doing what the message suggests? Open Adobe Reader and accept the EULA?

Problems opening .pdf files created in Windows in MAC

My clients that are using Macs are having problems opening password protected PDFs that I created in Windows. Any suggestions?

Are your clients using Adobe Reader on Mac, or the built-in Mac OS Preview? Preview does NOT support the full PDF standard :(.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Mon, 26 Sep 2011 15:04:18 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: Problems opening .pdf files created in Windows in MAC
Problems opening .pdf files created in Windows in MAC
created by Hollcy<http://forums.adobe.com/people/Hollcy> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3939175#3939175

Problems opening pdf-files from KM of portal

Hi,
we store documents in our portal in KM. When I use pdf-files that where not saved with Office2007 tools I get the problem, that I can open the file once. If I open it the second time I get the error message "file doesn't start with "%PDF-". and the file will not be opend. If I delete the temporary files in the internet explorer, the file can be opended, again.
If I open the file directly in the internet explorer I don't have those problems, so it seems, that the portal uses a different viewer than the internet explorer itself.
Has anyone an idea how to solve this problem?
Regards
Ulrike

Ulrike,
I think this is a known issue.
Affected versions:
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 14
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 15
If you have the above KMC and SP Versions then you need to follow the below SAP note:
Note 1146711 - Problem opening PDF files.
Have you checked the belowSAP Note?
Note 954627 - Issues with opening/displaying PDF files from KM
Regards,
Karthick Eswaran

Problem opening PDF files with adobe

I cannot get adobe to open my pdf files. Not from internet nor from desktop.
I downloads fine,. I have installed and reinstalled several times.
If I try to open it looks like it opens but closes immediately. I tried to open adobe, but nothing. A grey screen and that's it. I cannot access the help button

Yes, I finally got it working using number 2:-) Thank you very much
2013/8/1 Pat Willener <[email protected]>
Re: Problem opening PDF files with adobe created by Pat Willener<http://forums.adobe.com/people/pwillener>in
Adobe Reader - View the full discussion<http://forums.adobe.com/message/5557146#5557146

Problem opening pdf file from an app built by Flash Builder 4.5

problem opening pdf file from an app built by Flash Builder 4.5

The iPad and iPhone have NEVER supported Flash and never will. In fact, Adobe is no longer distributing Flash builds to mobile devices.
Time to move on...

I am having a problem opening pdf files. I get an error message saying a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19 Can

I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara

Problem opening PDF files in Hebrew

i have acrobat reader 11.05.
when i try opening PDF files in hebrew i face an issue.
file opened with unkown fonts.
i check the same file in other computer and i see that it's ok.
i uninstall the product and re install it it's not help.
i copy all fonts from the computer and installed all fonts in not good machine but it's not help.
what i should do resolve this issue.
i share screenshot from PDF file .
please help me...

If you want to try the language pack...
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5508
Mac OS: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5509

I am having problems opening pdf files

How do I fix Adobe Reader..when I try to open pdf files it sends the message can not open in protected status due to compatiblity issues...
I als get Adobed failed to load its core DLL
I have unistalled and re installed Adobe 2 or 3 times and nothing changes. What do I do?
Betty

Maybe try some of the suggestions here: http://forums.adobe.com/message/5204572

Problems opening PDF files from Websites

I just had the contents of my (dying) ibook transferred onto my emac. The tech created a new user/desktop on the emac. Now, when I try to open PDF files from a website, I get a window saying this:
"Downloading - users/myname/desktop/xxxxx.pdf could not be saved because an unknown error occurred. Try saving to a different location."
Points to note: 1) The "xxxxx.pdf" part of the above message changes each time I try to open a pdf document, even the same one, and it does not show the real name of the document (e.g. CollegeApplication.pdf)
2) this never happened on my laptop;
3) the settings are set in Firefox to download pdf's to my desktop;
4) I have the latest version of Adobe Acrobat, which I already tried opening before downloading.
Any ideas? Thank you!

Will the new account save to a different location?
Is the "myname" that appears in the error message that of the new account or of the old one?
Following up on Frank's tip about file permissions, is it possible that the GID of the new user account conflicts with the existing? The existing admin user was likely GID = 501 on both Macs, and depending on how the laptop's data was transferred, the internal ownership of the transferred files still points to 502 rather than say 502.
have you tried the old standby of running Disk Utility's Repair Permissions on the hard drive?

Problem opening pdf files with Adobe Reader in Windows 7

I bought a new Dell (Inspiron 5110) with pre-installed Windows 7 Home Premium (Version 6.1 SP1, 64 bit) and pre-installed Adobe Reader X (10.1.1). I cannot open ANY of my old pdf files with the Adobe reader (even after I re-installed the Adobe Reader). On another computer with Windows 7 I get the same error message. When I installed several other pdf-readers (Sumatra, Foxit, ..) I can still not open the pdf's -- but all the pdf's still open under Windows XP on my old computer and they also open on all my colleagues' non-Windows 7 computers. So it appears to be a Windows 7 problem. The Adobe error message says 'Adobe Reader could not open _.pdf because it is either not a supported file type or because the file has been damaged (…..).
N.B.: I can download pdf files from the internet and can then open these 'new' pdf files with Adobe Reader X.
N.B.2.: Most of the 'old' pdf files are scientific articles downloaded from various journal websites 2002-2011, so their quality should be out of question.
N.B.3.:I've transfered the files via memory stick and portable HD.
N.B.4.: If I try to open the pdf's via 'Open with' the problem remains the same.
N.B.5.: When, on my Win7 Dell, I've uploaded/attached one of these old pdf files to an email the rtecipient could not tead it. But he could read it when I'd sent the same file from my old Win XP computer.
N.B.6.: I have repeated this last observation: When I upload an old pdf file on my Win7 Dell to my email account and then send it to myself, I cannot open/read it on my Win XP (nor on the Dell, of course). Although the file size is precisely the same.
N.B.7.: When I download a new pdf on my Dell, then upload/attach it to an email also on the Dell and send it to myself, I can download and read the attached pdf on both computers.
Would be grateful for any suggestions.

This is really strange.
Please correct me if I am wrong, but from what I can understand, any PDF which is launched on your Win 7 OS fails to open, even though the same file works perfectly fine on your Win XP machine?
Could you please run a full system anti virus scan on the said PDFs that are present on your local system. It could be a case of infected PDFs.
Also, it would be great if you could try and download some of the erroneous PDFs from the web again, and see if you experience the same behavior.
Thanks
Ankit

Problem opening .PDF files in Safari and in MacBook :(

I'm having problems when I'm in Safari and I open a .PDF file this is what happens
What is my Mac's problem?

Try emptying the Safari cache.
Command + Option + E
Quit and relaunch Safari to test.
If that didn't help, try troubleshooting extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.

Problems opening pdf files in Adobe...

I'm not very good with computers, so maybe this is an easy fix. I used to be able to double click on a pdf file and it would open automatically in Adobe but now for some reason nothing happens and then eventually I get an error message saying that it can't connect to a DDE (or something along those lines).
I haven't made any changes to my computer at all. Since this problem started happening, I tried downloading the updates but that doesn't help at all.
This is a big pain, so any help would be great!

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

FIx for Problems opening PDF files

Forget about downloading a new version of Adobe Reader. If you are having problems opening a PDF file all you have to do is right click on the file and Save As (someplace you can go back to such as Desktop)Then go to the desk top (Windows Key + D) and open the file. I hope this helps a lot of people.

Good evening,
Thank you for your prompt response.
BACKGROUND:
I have been sending files to this customer for a couple of years. He says he's not doing anything different. I am not doing anything different either. He gets the same response on two different computers. He has no problems with files from anyone else. None of my other clients have this problem. I can open the same files if I send them to a different computer. I even tried zipping the file....no luck. I do send the files to him and myself in the same e-mail....so I would think if it was damaged...it would be damaged on my end as well?
INFO
Windows XP (both of us). I am printing to pdf from InDesign CS3. ( I did try exporting...same results)
He has Acrobat Reader 9. something. I have Acrobat Pro 9.
He is opening his e-mail, then clicking attachment, then clicking "open".
He also tried "save" and still same results.
RESULTS
He gets an error message to the effect that "the file is damaged".
On the zip file he gets error message "file is corrupted or damaged"
Any advice will be appreciated. We have only had this problem in the past couple of months.
Thank you,
MamaMille

Problems opening PDF files after upgrading file server to 2012 R2

Hi,
At the weekend we upgraded our main file server from Windows 2003 to 2012 R2.
Since the upgrade, users (including myself) can only open one PDF document at a time from the file server. If I double click a PDF file, it opens like normal, however If I double click another PDF file, the acrobat reader flashes (in task manager I can see another instance AcroRd32.exe starts and then exits) but the second document doesn't open.
If I close the first document down, and then try and open the second one, then it opens with no problems.
This only affected opening files on the new file server, opening multiple files on a local drive is fine.
If I disable 'enable protected mode at startup' then I can open up multiple documents from the file server. I'd prefer not to have to do this.
The users are using Acrobat Reader 11.0.10 on both Windows 7 64bit and Windows 2008 R2 Remote Desktop.
Does anyone have any ideas what may be causing this? And does anyone have a workaround other than disabling protected mode?
Thanks
Joe

An update...
The new fileserver has a different name than the old server. We have a CNAME alias pointing the old name to the new name.
I only get the problem when accessing the PDF documents with the old name, when accessing via the new name, everything works as expected.
However there are lots of shortcuts and other other links to the old name, so finding a workaround would still be good.
Cheers
Joe

Problems opening PDF files

Similar Messages

Maybe you are looking for