Problems opening PDF's created on PC on a MAC

Hi,
Im having issues when I PDF a word document from Microsoft Office 2010. When I open the pdf file after it is fine and when I email it to other PC users it is fine. The problem occurs when I send the PDF to a MAC user and they view the file. The text becomes black lines. The lines are also still visible when they print the document.  I am using acrobat 9 pro. Does anyone know how to fix this problem?
Thanks for your help

I was converting a MS word 2010 doc to a PDF.  I think I found a solution though.  When saving the PDF, I selected the "options" and checked off the box under PDF options for "ISO 19005-1 compliant (PDF/A).  I tried to access this updated file from my iPad and it no longer displayed the text as black lines.  It did, however, increase the file size quite a bit... I think that is due to embedding the fonts?  Anyhow, it appears to be working now :-)

Similar Messages

  • Problems opening .pdf files created in Windows in MAC

    My clients that are using Macs are having problems opening password protected PDFs that I created in Windows. Any suggestions?

    Are your clients using Adobe Reader on Mac, or the built-in Mac OS Preview?  Preview does NOT support the full PDF standard :(.
    From: Adobe Forums <[email protected]<mailto:[email protected]>>
    Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Date: Mon, 26 Sep 2011 15:04:18 -0700
    To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
    Subject: Problems opening .pdf files created in Windows in MAC
    Problems opening .pdf files created in Windows in MAC
    created by Hollcy<http://forums.adobe.com/people/Hollcy> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3939175#3939175

  • Problem opening PDF files with adobe

    I cannot get adobe to open my pdf files. Not from internet nor from desktop.
    I downloads fine,. I have installed and reinstalled several times.
    If I try to open it looks like it opens but closes immediately. I tried to open adobe, but nothing. A grey screen and that's it. I cannot access the help button

    Yes, I finally got it working using number 2:-) Thank you very much
    2013/8/1 Pat Willener <[email protected]>
       Re: Problem opening PDF files with adobe  created by Pat Willener<http://forums.adobe.com/people/pwillener>in
    Adobe Reader - View the full discussion<http://forums.adobe.com/message/5557146#5557146

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • Adobe Acrobat 9.4 Pro / Win7 Enterprise (64bit) - problem opening pdf

    Hello,
    i got problems opening pdf files.
    when i try to open the pdf file i get the message 'access denied'. That happens when i try to open it with a standard user.
    opening that file 'as administrator' works fine.
    I tried the Win7 compatibility check and Win7 tells me that Acrobat isn't compatibel. I tried to run acrobat.exe in different compatibilty modes (XP SP2/SP3, Win NT) -> no cure . Only thing working is to run Acrobat as administrator )

    You can try to enable Admin rights on your computer.
    In start menu use the search field, type in cmd once you see that  in your search result right click on cmd and Select "Run as Administrator".
    Once the Command Prompt open's type in.
    net user administrator /active:yes hit enter after typing it.
    You should the message "The command completed successfully."
    After you try this launch the software.

  • Why can't I open PDF files created in Adobe X using Adobe XI? How do I fix this?

    Why can't I open PDF files created using Adobe X in Adobe XI?

    I try and open them in Reader (double left click on the file) and all I get is a single screen with two overlapping frames neither of which have anything to do with the subject although the presentation title is at the top.  One of the frames had "Adobemail.com" on it. Our work computers were recently up-graded to Adobe XI and this was the first time I tried to open a presentation that has worked fine in the past.  I would have thought that Adobe XI would have been backward  compatible, but it doesn't seem so. Any help would be greatly appreciated as I have an 08:00 First-Aid class tomorrow and need this presentation.  Apparently Adobe forums are off-line for up-grades.  Thanks
    [private data removed]

  • Problems opening PDFs in Firefox.

    I have a problem opening PDFs. Here's the deal. For my website, I have XEA based Adobe forms. Per http://helpx.adobe.com/livecycle/kb/xfa-forms-firefox-chrome.html I set PDFs to Use Adobe Acrobat in Firefox.....and that works great.
    BUT when I have Use Adobe Acrobat in Firefox, I then cannot open other PDF links on any other site. Instead I get the dreaded SAVE AS diaglogue box so I have to download the PDF file and then open it.
    If I try to switch PDFs to Use Adobe Acrobat (rather than Use Adobe Acrobat in Firefox) then I cannot open my XEA based Adobe forms. So I have to keep PDFs to Use Adobe Acrobat in Firefox for my XEA web-based forms, but that prevents me from opening any other PDFs online (since I have to save the other PDFs rather than opening them).
    How do I solve this problem so I can open other PDFs online (without saving) and yet still be able to use my XEA based Adobe Forms by Use Adobe Acrobat in Firefox?
    Thanks,
    Steve

    Hi karenwfrazier,
    Try [http://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them#w_reset-download-actions Reset download actions] and check it again.
    If the above did not solve the issue try [https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database Re-initializing the plugins database] .
    see also : [http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html Can't view PDF on the web]
    thank you

  • Problem opening PDF files for Adobe Reader

    Problem opening PDF files for Adobe Reader.
    I installed the latest adobe reader for my Mac. Everything is set up. Every time i go to open a pdf file, this shows up...
    "Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
    I installed it through the adobe reader website for free. And even though it says 'by clicking "install now" you are agreeing to accept the user licence agreement terms and conditions' it still says i need to accept the T&C's.
    I've tried uninstalling and reinstalling it and same thing over and over again.
    Can someone help!?!?!
    Please contact me via email direct ASAP at....
    [email protected]
    Thank you
    Message was edited by: nick khzouz

    Adobe Reader PDF problems wrote:
    "Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
    Did you actually try doing what the message suggests?  Open Adobe Reader and accept the EULA?

  • Problems opening pdf-files from KM of portal

    Hi,
    we store documents in our portal in KM. When I use pdf-files that where not saved with Office2007 tools I get the problem, that I can open the file once. If I open it the second time I get the error message "file doesn't start with "%PDF-". and the file will not be opend. If I delete the temporary files in the internet explorer, the file can be opended, again.
    If I open the file directly in the internet explorer I don't have those problems, so it seems, that the portal uses a different viewer than the internet explorer itself. 
    Has anyone an idea how to solve this problem?
    Regards
    Ulrike

    Ulrike,
    I think this is a known issue.
    Affected versions:
    o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 14
    o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 15
    If you have the above KMC and SP Versions then you need to follow the below SAP note:
    Note 1146711 - Problem opening PDF files.
    Have you checked the belowSAP Note?
    Note 954627 - Issues with opening/displaying PDF files from KM
    Regards,
    Karthick Eswaran

  • Problem opening pdf file from an app built by Flash Builder 4.5

    problem opening pdf file from an app built by Flash Builder 4.5

    The iPad and iPhone have NEVER supported Flash and never will. In fact, Adobe is no longer distributing Flash builds to mobile devices.
    Time to move on...

  • I am having a problem opening pdf files.  I get an error message saying   a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19  Can

    I am having a problem opening pdf files.  I get an error message saying
    a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

    Hi AdobeFiles,
    I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
    Let us know how it goes!
    Best,
    Sara

  • Problem with PDF files created by Indesign

    PDF files created by Adobe Indesign come up as blank pages whereas PDF files created by Mac OS X or Apple's Pages display OK. Is there a difference in the way PDF files are created?

    No problem with Adobe Reader 8 or 9 .

  • Problem opening PC files created on latest version of CS5 on Mac

    Hi.
    We´re a creative team in my company of four people, three mac users and one pc user. We recently all subscribed to the creative cloud so that we allways have the latest version of CS5, but there seems to be a problem with all files edited or created from the PC user.
    We've (mac users, all three) tried to open the files either created or edited by the PC user and we're told that this was created by a newer version and is not possible. Trying to understand why this message occure when all three macs where updated with creative cloud after the PC user.

    your title is confusing.
    the pc user is using cc 2014 apps, correct?
    the mac users are using cc 2014 apps, correct?
    if so, there should be no problem.
    if someone is using cs5 to try and open a file created by a cc 2014 app, you will see the problem you described.

  • Windows 8.1 - problem opening pdf with reader

    Hi, I am using windows 8.1 (not touch). Every time I try to open a pdf with reader, it brings up a previous document and not the one i'm trying to open. As there are not many menu options with windows 8 I can only close it.
    Can someone tell me what I need to do to be able to open pdf files. Thanks in advance

    I am having the same problem. Did you ever get a workable solution or anxwer?

  • Problems opening PDFs from SharePoint 2010 with Acrobat X Pro

    Is anyone else having problems integrating pdf document support into Sharepoint 2010?
    I now have the icon showing for any pdf documents saved in a Document Lirary, However I don't get the options of Checking out - editing an checking in. There is also no revision control. I think that when I open a pdf document, the servers own copy of Adobe Reader opens, and not my local copy of Reader or Acrobat X pro.
    I've done what it says in the Administrators guide for Sharepoint integration and I'm still unable to get this functionality to work. As we use interactivve pdfs for a lot of our internal documentation the pdf integration features are very important.
    Any help from users who have already been through the pain of sharepoint integration would be really appreciated.
    Regards.

    Hi Bill,
    Looking at your initial problem of not being able to open the SharePoint hosted PDF document from the web browser.
    Could you please verify that as per the "Enterprise Administration Guide", the DocIcon.xml file of your server contains the following line:
    <Mapping Key="pdf" Value="AdobePDF.png" OpenControl="AdobeAcrobat.OpenDocuments"/>
    Please verify that the OpenControl attribute is also mentioned correctly. Without this the Acrobat Active X component would not be invoked.
    thanks,
    Shivani

Maybe you are looking for