Problems playing DVD's burned with Encore 2.0...

About 4 months ago, I burned a 4-DVD set for a client of mine... I authored them all in Encore 2.0 and everyone was happy with it (or so I thought)... But today I got a call from them and they said that their end-users are having trouble playing them in set-top boxes and that they either don't play and/or kick out at the 20-minute mark.
I have watched these all the way through on both my computer AND my set-top box (although my DVD is pretty new and plays everything - including .divx files on a CD-R, etc...) I asked him to look into it, get more details and get back to me. However in the meantime I would like to somehow verify that these are indeed error-free dvd's. By the way, they started duping on DVD+R and switched to DVD-R at some point (even though I told them DVD-R for highest compatibility to begin with), but they are having problems with both...
My main question is this:
Is there a program available that will run a test on a DVD's file structure, etc and verify it's a good clean "compatible" DVD?
I do realize that older player especially will not play some "burned " DVD's, etc... But I want to verify the problem is not on my end. I do not see a way that Encore would make a non-compliant disc... Any help would be greatly appreciated.
-BChil

So, AC3 is compatible with older players and even smaller. Great, I did not realize that. If I have to re-author I will certainly do that.
Luckily I still have the finished AVI files and the Encore project files. But I most likely erased the whole DVD project folder. Is there any way to re-call the DVD project with only the .ncor file? I know I have tried in the past and have not been able to. I would like these new DVD's to have the same exact look as the previously authored ones...
Now that I think about it, I never set anything. I exported to AVI's and let Encore maximize the bit rates to fit it all on a 4.7 gig DVD-R. (i authored 9 hours of footage to 4 DVD's with - one was over 2 hours long - this was against my recommendation by the way...) I haven't used Encore since September so am a little rusty. Where do I set the guidelines for the auto maximize option? (i.e. I still want to maximize the DVD but using .AC3 for audio and limit maximum bitrate to 7000 kbps...)
Thanks!
-BChil

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DarkestZarcos wrote:
I had the same problem with the creative player. It's obviously not buffering correctly. I have a 6 speed DVD dri've. It should work, since it only requires a six.
I have concluded that the creative software just plain sucks. It doesn't buffer correctly, but other programs do. I tried Intervideo WinDVD 6.0 and it's handling it beautifully. AT 96Khz 24-bit as well! Not a single hiccup. If you have dri'ves that are fast enough, and the cards that support it . . .
I doubt it's your computer, but just that the creative DVD audio player isn't written well enough to either support the hardware you have . . . or to work at all! (I wouldn't know if it works, because I haven't seen it work, but you'd think it would, or they would have fixed it.)
So, if you're dying to hear the DVD audio, I'd say try out some other software DVD players, see what they can do for you.
and I would challenge Creative to fix this problem! Don't advertise a feature, and then not fully implement it! (true, the driver interface is there, but giving us crap software is worse than not giving software at all. We'll think it won't ever work, even if it does!)
DarkestZarcos wrote:
I had the same problem with the creative player. It's obviously not buffering correctly. I have a 6 speed DVD dri've. It should work, since it only requires a six.
I have concluded that the creative software just plain sucks. It doesn't buffer correctly, but other programs do. I tried Intervideo WinDVD 6.0 and it's handling it beautifully. AT 96Khz 24-bit as well! Not a single hiccup. If you have dri'ves that are fast enough, and the cards that support it . . .
I doubt it's your computer, but just that the creative DVD audio player isn't written well enough to either support the hardware you have . . . or to work at all! (I wouldn't know if it works, because I haven't seen it work, but you'd think it would, or they would have fixed it.)
So, if you're dying to hear the DVD audio, I'd say try out some other software DVD players, see what they can do for you.
and I would challenge Creative to fix this problem! Don't advertise a feature, and then not fully implement it! (true, the driver interface is there, but giving us crap software is worse than not giving software at all. We'll think it won't ever work, even if it does!)
DarkestZarcos wrote:
I had the same problem with the creative player. It's obviously not buffering correctly. I have a 6 speed DVD dri've. It should work, since it only requires a six.
I have concluded that the creative software just plain sucks. It doesn't buffer correctly, but other programs do. I tried Intervideo WinDVD 6.0 and it's handling it beautifully. AT 96Khz 24-bit as well! Not a single hiccup. If you have dri'ves that are fast enough, and the cards that support it . . .
I doubt it's your computer, but just that the creative DVD audio player isn't written well enough to either support the hardware you have . . . or to work at all! (I wouldn't know if it works, because I haven't seen it work, but you'd think it would, or they would have fixed it.)
So, if you're dying to hear the DVD audio, I'd say try out some other software DVD players, see what they can do for you.
and I would challenge Creative to fix this problem! Don't advertise a feature, and then not fully implement it! (true, the driver interface is there, but giving us crap software is worse than not giving software at all. We'll think it won't ever work, even if it does!)
Amen Brother,
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Problems playing DVD's burned with Encore 2.0...

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