Problems playing on Windows machines

Colleagues of mine who are using PCs with Vista are having a problem playing my DVDs created using iDVD on their machines. Vista is telling them they have to pay $15 to upgrade WMP for the DVDs to work. Does anyone know a way around this?

Not exactly sure what's going on the PC side of the equation as to why Vista would mandate upgrading WMP but you can make the finished iDvd a bit more compatible by simply using Roxio Toast to make a copy. You can do this from the DVD itself or from a disc image made to the desktop.
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If all attempts fail to play in the PC then try making a data DVD in UDF format using Toast. The DVD will likely play fine in most computers but may have issues when using a number of set top DVD Players.
Hope this helps but if not just come on back.

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Making iDVD that will play on Windows machines

Okay I need help. I've made an iDVD movie and it will play fine on all my mac's. However, I can't get it to play on Windows machines which most of the folks I will be sending the dvd to have.
What am I not doing? I created the movie in iMovie and exported it to my movies folder. I then opened it from iDVD and then saved it as a disc image. I then burned that to a dvd.

The DVD will play on my standard DVD player but when I load it in my Windows 7 machine it does nothing. I'm stumped why it won't load.
Since some of the folks getting the DVD will try to load with a Windows machine I need to get this figured out. Any idea's out there?

Ref Movie created on Mac won't play on Windows machine

I created a Ref Movie on a Mac. Copied Ref Movie and full movie to a WinPC. Got -2048 error. Could view full movie. Also, Ref Movie file size was reported as 0k on WinPC.
Used WinPC to access and run both movies from the Mac. Same problems.
Created Ref Movie on WinPC, copied both to Mac. Mac played the both just fine. However, Mac reported file size of the Ref Movie as 0K.
Can I created Ref Movies on a Mac that can be used on a WinPC (I realize full movie has to also be available on WinPC)?

Turns out the problem is file system related. When OSX copies a file to a Win machine, it also creates a hidden file with additional information. It my case, OSX is creating the following two files on my WinPC:
MyRefMovie.mov
._MyRefMovie.mov (a hidden file on a Windows machine)
The application I use to create the ref movie seems to generate my problem, because it is putting the ref movie data into the hidden file, not the unhidden file. Apple's MakeRefMovie utility puts the information into the unhidden file. The behavior of creating hidden files is part of OSX (though there is a utility called BlueHarvest that can control it), but what goes into the files seems to be an application level issue. Hope this helps others who have the problem.

.mov files not playing on windows machine

I'm trying to play movies on a windows machine and an error msg pops up telling me i need to install components. I've saved these movies as .mov on my mac and have had no problems playing these on Quicktime (and Perian) on my mac. How can i play these on the windows machine?

You'll have to find out what codecs are used. The .mov file is just a container.

.mov files from my mac won't play on windows

I created a PowerPoint CD with many .mov movies which I saved as a PowerPoint show (.pps). This powerpoint program will play on Windows but the movies will not play. Windows machine has QuickTime but Error message says I need QuickTime and H.264 decoder. Tried this with no success. Also tried QuickTimeAlt190. Help.

Hi karina, and welcome to Apple Discussions.
If no one is able to help in this forum, you may want to post your question in the iPhone forums: http://discussions.apple.com/category.jspa?categoryID=201
Message was edited by: tjk

Converting Movie taken on iPhone to play on Windows OS

I have recorded a couple of videos on my iPhone 4, synced them into iPhoto. They play perfectly on iPhone and macBook. On macBook they play through Quicktime. I want to put these movies onto a DVD and need them to play on Windows machines. I have made various attempts by exporting via QT but have had no luck at Windows recognising and playing the files. Can anyone tell me how I should be doing this please. Do I need to buy software to do it? Also they wouldn't play on one of my home DVD players (an expensive one) but did play on a combined TV/DVD player totally confused with all this, been trying for over a week to do this.

Any ideas how to rotate the movie please.
What you can or should do depends on your specific situation, goal, and/or app/system you plan to use.
Background Info:
Your iPhone embeds the correct playback orientation information within the file.
If you play the file in QT-based apps, it should play correctly in the original portrait orientation as is.
If you play the file in most third-party apps, the orientation data will be ignored and the file will automatically play in a landscape (sideways) orientation.
Any QT based app that plays the file in the correct orientation and has "Export" capabilities can re-encode the file in the correct orientation by simply exporting the file data to a new file. (Be advised that apps like QT X may need to "force" an export—otherwise it will simply perform a "Save As..." operation—while apps like QT 7 Pro have separate Export and Save As... features.)
Any conversion app that ignores the embedded orientation data and has "rotate" and export features can rotate and export the file in its correct orientation.
Since you have not indicated what apps/systems may be available to you, I would normally recommend an app like MPEG Streamclip which is both free and available for use by Mac and Windows users.

IMovie played on Windows

I have a client that asked if I could create something like she had seen elsewhere that was created as a wmv. It was just moving photos with music in the background. I obviously run a mac but but do not currently have iLife. Would that have an option to save in a format they can play on windows machine (without special software) or will I need to purchase a windows movie maker for mac?

mustang designer wrote:
.. I obviously run a mac but but do not currently have iLife.
any Mac for the last 9 years came/comes preinstalled with iMovie..
.. Would that have an option to save in a format they can play on windows machine (without special software) or will I need to purchase a windows movie maker for mac?
The 'Export with Quicktime..' feature of iM08 offers a wide variety of 'flavors' of formats.. but, easiest, for sure, is, to tell other users to installfor free Quicktime for Windows (apple.com/quicktime)..
or, purchase a designated converter tool as visualHub (23.32$) which offers wmv as option ..

DVD will not play on a Windows machine

I authored a project that is a simple looping movie. I has not interface, I just set the .mov to start playing and continually loop. It plays fine on my MAC but will not play on a windows machine from a DVD. The files included on it are all .bup .ifo, and .evo files. This is unusual because typically all the DVD burned .vob files to a DVD. Is there some setting I am missing when burning the dvd?

Wellcome to the forum!
What software are you using to play the DVD? If you make a little search in this forum you'll find a lot of threads about problems with DVDs running under Windows Media Player.
You can download free VLC Player to test your disks in Windows.
How did you burned the disc? If you want to be sure you are burning the right disc format anf the right files, make a Image file from DVDSP and burn it with Toast or Disk Utility. Take a look at this link for Creating Disc Image in DVDSP (from www.kenstone.net site).
Hope it helps!
Alberto

How do I export HDR photos made on Photoshop CS5 onto a flashdrive so I can use them on a window machine for commercial purposes. Adobe support claims it is a apple problem not theirs. PS the other window machine doesn't have Photoshop cs 5 installed?

Hi, How do I export HDR photos made on a macpro with photoshop cs5 onto a flashdrive so they can be imported correctly into a windows machine that doesn't have photoshop installed on it? Already exported to a HP flashdrive but they do not even show up on a windows machine. Need that capabillity since this is for commercial printing. My wife's mac laptop only shows 3/4 of the picture the rest is grayed out. Adobe support claims it is a Apple problem. Love the finger pointing and hold me blameless atitude on their part. Told them creating a picture should be like gas that can be used in anybody's car, just not their Adobe equipped ferrari. Do I need to convert the file struture so it can be read by the window machine? How would I do that ? Any comments appreciated. Doug

I certainly wouldn't expect to read native PS CS5 files with all features intact and supported on a machine that doesn't have CS5 installed. Try saving the files as flattened (no layers) TIFFs before moving them to the flash drive and trying to open them on the Windoze box.

We have a 10 person office - all either use Acrobat XI or Reader XI. One person is on Windows 7. The rest are on Windows 8 (not 8.1). I say this because I thought it was a Windows 8 issue, but having the same problems on the Windows 7 machine. We are a

We have a 10 person office - all either use Acrobat XI or Reader XI. One person is on Windows 7. The rest are on Windows 8 (not 8.1). I say this because I thought it was a Windows 8 issue, but having the same problems on the Windows 7 machine. We are all having problems opening pdf's sent to us from other firms. This has increased in frequency over the past two months. We've checked with the various firms, and their other clients are not having problems. Some pdfs open but with a lot of missing content and strange formatting, others won't open at all. There are different error messaged depending upon the doc. Some are regarding the fonts, for example "can't extract the embedded font...." Others are "insufficient data" errors. There are more, but for purposes of keeping this short, I won't include them. Another unrelated issue is that we are having trouble printing excel files to pdf. The files end up with bad formatting. I've worked with adobe "chat" support, our IT consultants with no resolution. I also haven't found any similar "known issue" online Would very much appreciate any assistance. Thank you

The font embedding can be a problem if not done and you are trying to view the PDF and do not have the font on your machine. Acrobat will often try to find a replacement, but it is not always a good choice. Sometimes the "Use Local Fonts" button can be changed in state to resolve some of the viewing issues.
If you are trying to copy or export info, then it is important that you have the fonts on your system. Otherwise, the message you are getting about embedded fonts would not be showing up.
As for Excel formatting, be sure that the Adobe PDF printer is selected in the printer screen before you look for the paging and formatting of the file. In most OFFICE programs, if you change the printer the application will reflow the document to best match the printer (called "using printer metrics"). So check before you create the PDF that the layout is correct.

I set up a new router and the windows machines have no problem with connectivity. I go through the MacBook Pro's airport assistant and view my network and then enter the WPA2 password. I get back a message saying the password is incorrect when it is

I set up a new router and the windows machines connect fine. My MacBook Pro does not. I go through the airport assistant and see the network yet when I enter the router WPA password I get a message back saying that the password is incorrect. And, it isn't! Very frustrating. What can I do as I had the same problem after I tried to reinstall my last router. Again, only on the Mac. Thanks!

If you kept the same Base Station name and network name, that can confuse Keychain Access. Either change the Base Station and network name, or open Keychain Access Utility and delete any reference to your Base Station and network name. Make sure you delete from the Login and System keychains.

I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. Any ideas what is causing this?

I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. I have been to the local Genius bar and through trial and error we have determined that Mail is working ok but somehow the account is causing the problem. I have used this account for years. Any ideas what is causing this?

No idea why, but one thing you may try if you have the time, is create a new user, and set up the problem mail account in the new user space. See if it causes your MBP to hang as well. That will tell you if it is something wrong with your main User, or something wrong with MBP.
Assuming this works, I'd nuke the problem account in your main user space, re-start, and reinititate the account and see if that helps.
Depening on how many email accounts you have setup, it may be necessary to nuke the whole Mail folder in your User/Library.... Hard way to get it to work, but just my idea.

Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Problems connecting to Windows XP machines on same network after 10.6.3

Hello,
It has been a painful experience updating to 10.6.3. One of the issues I am having is after been logged on via WiFi for about 10 minutes I am not able to connect to any of my Windows XP machines on the same network. The only workaround (and a real pain in the rear) is to reboot the MBP.
I am considering restoring via Time Machine to the previous build if that is going to solve the issues with Windows. Anybody else encountering similar problems after updating to 10.6.3?
Thanks!
Marcelo

Please search the discussions before posting. Questions regarding using ARD with Windows computers have been asked and answered dozens of times. You could save yourself time in the future.
ARD is for the remote management of Macs only. If you want to control Windows computers with ARD then you'll need to install VNC server software on the Windows machines.

Problem accessing shared folders with SMB from a Windows machine

When I reboot my Macmini, I cant access the shared folders from any Windows machine. On the Windows machine, I'm being prompted for my password, but event re-entering my password does help to get access.
The workaround I found is to go to the MacOSX System Preferences, Sharing, File Sharing, Options, and to uncheck and re-check the checkbox Share file and folders using SMB (Windows). Then I can access again the shared forders from a Windows machine and I'm not re-prompted for my password.
This is quite trooblesome to do that everytime I reboot my Mac. Is anybody experiencing the same pb? Any idea to fix it?
Also, since Lion, I'm experiencing some connection interruption, especially when copying big files from my Mac to a Windows machine.

Yes that is basically the only workaround for this problem. By chance do you have a SSD installed in the Mini?
I had this problem on my MBP when I had a SSD installed. Problem goes away with the original drive or a Seagate XT series drive.
If you don't have a SSD installed the only other option is to Wipe the drive and reinstall and test (Make a TM backup first so you can restore if the problem continues with the clean Re-Install).
JosoSG wrote:
When I reboot my Macmini, I cant access the shared folders from any Windows machine. On the Windows machine, I'm being prompted for my password, but event re-entering my password does help to get access.
The workaround I found is to go to the MacOSX System Preferences, Sharing, File Sharing, Options, and to uncheck and re-check the checkbox Share file and folders using SMB (Windows). Then I can access again the shared forders from a Windows machine and I'm not re-prompted for my password.
This is quite trooblesome to do that everytime I reboot my Mac. Is anybody experiencing the same pb? Any idea to fix it?
Also, since Lion, I'm experiencing some connection interruption, especially when copying big files from my Mac to a Windows machine.

Problems playing on Windows machines

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