Problems Posting a Gallery

Question

I'm having problems updating a gallery. Worked fine before Leopard. Now the posting process is amazingly slow. Occasionally gives me a message at the end that publication has occurred and offers to display the gallery in the browser. That's okay for the moment, but after that it's impossible to open in a fresh Safari page. The message is that the server stopped responding. I checked my iDisk and the gallery file is there and it seems to be complete. I've tried backing out all added photos since my last successful upload and that isn't working either -- same process of a very long upload, occasional messages of successful publication but failure to actually make it to the web.
Thanks for any ideas.
Dan

Answer 1

I received this reply from Apple. My password is not over twenty characters and I am not trying to publish to a password protected gallery. I can publish to my idisk, but not upload to the net. I am in the middle of the network troubleshooting section listed below but my network connections all seem to be working normally at this time. I am using Airport but am not experiencing any other problems.
So still not sure what to do, but perhaps this response from the support team will help others in the same fix.
Dear Dan,
I understand that you are having difficulty publishing from Aperture to the .Mac servers. We apologize for any inconvenience you may have experienced with this issue.
I will glad to assist you with this issue.
CHANGE YOUR .MAC PASSWORD
.Mac passwords longer than 20 characters may cause publishing issues. If your .Mac password is longer than 20 characters, go to http://www.mac.com/account and log in with your .Mac member name and current password. Click Password Settings, enter your new password twice, and click Submit. Enter your new password in the .Mac System Preferences and try publishing again.
IF YOU ARE PUBLISHING A PASSWORD-PROTECTED SITE, CHANGE OR DISABLE ITS PASSWORD
As with your own .Mac password, there are some types of passwords and user names that can cause issues when used with a password-protected site. If you create a password-protected site and get error messages when publishing, disable password-protection and then republish. If you still receive error messages, make sure your site's password and user name meet the criteria described in this article:
iWeb: Password protected sites don't publish to .Mac
http://www.info.apple.com/kbnum/n305506
MAKE SURE YOU CAN UPLOAD TO YOUR iDISK
If you are able to publish to a folder, try copying that folder to your iDisk. To access your iDisk, go to the Finder, and from the Go menu, choose iDisk > My iDisk. After the iDisk mounts on your desktop, copy the folder from your hard disk to the Documents folder in your iDisk. If copying the folder to your iDisk is successful, you can safely delete the folder from your iDisk, as copying it was simply a test to verify that basic connectivity to your iDisk is working as expected. If you receive an error message when copying the folder to the iDisk, you are most likely experiencing a network-related issue. For assistance, see the Network Troubleshooting section below.
NETWORK TROUBLESHOOTING
Many publishing issues are due to network-specific issues. For this section of troubleshooting I recommend that you first attempt to publish a small set of pictures instead of the entire set of 234 in order to save time.
Try disabling any firewall, proxy servers, or network filtering software you may be using. (Apple can't provide specific configuration or setup information for your proxy server or firewall to allow .Mac publishing, as ports, IP addresses, and other information may change over time.)
Next, simplify your Internet connection. For example, if you connect through multiple networking devices, such as hubs and routers, try connecting your computer directly to your modem and test to see if the issue occurs. If it does not, troubleshoot your networking devices one at a time.
You might also verify your network connectivity and settings. You may wish to contact your Internet service provider (ISP) for assistance. For other information about troubleshooting network connectivity, please see the following article:
Mac OS: Troubleshooting "A connection failure has occurred,"
"The specified server could not be found," or Similar Messages
http://www.info.apple.com/kbnum/n106798
Another way to verify whether the issue is caused by your local network is to attempt to publish to .Mac from Aperture while connected to another network, such as one at an Apple Store. Find a store at http://www.apple.com/retail/storelist and click the link to make a reservation at the Genius Bar. There may be a fee associated with the visit.
If you can publish to .Mac in Aperture from another network successfully, then you have isolated the issue to your own network or Internet connection.
IF PUBLISHING STILL DOESN'T WORK
If you are still unable to publish to .Mac with Aperture, please respond to this message with the following information:
- A detailed description of the troubleshooting steps you have taken
- A step-by-step description of what you were trying to accomplish when the error messages occurred
- The exact text (if possible) of the error messages you received
- A description of your network, including whether it has hubs, routers, cable or DSL modems, wireless routers (including AirPort), or proxy servers
Please also answer these questions:
- Does this issue occur with other computers on your network?
- Does this issue occur when your computer is on a different network?
- When were you last able to publish to .Mac successfully?
Sincerely,
Eddie
.Mac Support
http://www.apple.com/support/dotmac
http://www.mac.com/learningcenter