Problems printing an InDesign document

Hello
I am trying to print an Indesign document with two layers - colour and text. Both layers are visible, but the colour layer won't print. Does anyone have and suggestions as to why this might be?

First thing, what is the color? If it is using the [Paper] swatch it isn't really a color and won't print.
Next, check Preview mode to see if the color is still visible, if not, either the object or the layer is set to non-printing.
Finally, check the printer driver for a setting like Print Background Color. It used to be pretty common to not print the backgrounds from web pages.

Similar Messages

Color problems printing from InDesign CC 2014 (and CC)

When I print an ad I'm working on from InDesign, the color is off by a lot. If I save the doc as a pdf, it prints correctly from the pdf. If I print from the same InDesign doc on another machine, it prints fine. The problem is not only with this document. Using Bridge I have synched the color, restarted the computer, reinstalled InDesign CC 2014, trashed the Preferences—basically I've done everything listed on the InDesign printing troubleshooting page. Since the documents print correctly from another machine (all the settings are the same), I shouldn't have to use a work-around. I can't be making a pdf every time I need to print from InDesign—which is all the time. Any help appreciated.

Are you using the same printer and driver on both machines?

New problem printing from InDesign CS4 in Lion

After having great success with Aisolve's earlier fix on printing from InDesign CS4 after upgrading to Lion, I'm having a new problems after installing the OS X 10.7.2 upgrade last week. When I try to print from InDesign CS4 and Illustrator CS4 to my Lanier 445c/Ricoh C4500 at my workplace I get the following error message:
"Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem."
This seems like a different issue this time, as I'm able to print to my home printers, an HP LasertJet 2600n and an HP Photosmart C4270. I thought it might be a printer driver problems, but I've gone to Lanier's site and they don't have any new printer drivers for Mac OS X 10.7.
I also some research on Adobe's site, and found this message affecting CS1, 2 & 3. I tried the only fix that seemed to apply to me, which was re-naming/deleting the InDesign Deafults and InDesign SavedData files. (I have this problems even when I'm printing a text-only file without any graphics.) This fix didn't work.
I can print to the Lanier/Ricoh from Acrobat 9, and all my non-Adobe software just fine, so my work-around to date has been exporting to PDF and printing from there. My big problem is that I need the "Print Booklet" feature in InDesign for a big job I've got coming up this week. Can't do that from Acrobat. :-(
Any help would be greatly appreciated!

mmsteer,
I think I may be able to help you with this problem, which I was having with CS4 when I first upgraded to Lion, and others were having with CS3. This fix is courtesy of Aisolve on these discussion boards:
Remove the Adobe PDF PPDs from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Be sure to go to your system Library, not your user Library.
Also, regarding my current problem, I spoke with an Apple tech person and found that the 10.7.2 upgrade apparently is the culprit, and is incompatible with wireless printing to my Lanier printer. I CAN print connected through USB. That's a work-around for now, but I'll need to contact Lanier about upgrading their driver for OS X 10.7.2.
Aisolve was helping me with this issue, too, and assures me that if I'm able to generate a postscript file (which I was), and able to generate a PDF by distlling it through Adobe Distiller (which I am), then I can safely assume that the problem lies with the hardware, in this case the printer driver. This lines up with what Apple told me.

Problem printing Adobe Reader documents (PDF). Text files and MS-WORD print fine. Help?

I cannot get my ePrint to work with Adobe Acrobat (ReaderX) and pdf files. I get a "Failed to send" message. I have NO problems printing text or MS-WORD files so I know my Internet, printer, and local intranet are working. Help?

When you say the bottom right of you screen, are you talking about your computer screen? If you are then, you are not using ePrint, which is fine. You may just be having some wireless network issues. Try this. When it asks for the DNS information on step six, enter Google's public DNS (Preferred = 8.8.8.8 | Alt = 8.8.4.4). If that does not help, let me know and I will see what I can do.
By the way, if you are emailing the documents to your printer, which is ePrint, you are right about the file size limit, however, the limit is 5 MB. Most likely you are not Creating PDF or Docx documents that are anywhere near that size, so that should not be the issue if you are using ePrint. If you are using ePrint, try turning the router and printer off. Turn the router on and let it become stable. Turn the printer back on. Turn off and on any other devices that are connected to your wireless network as well, so they can re-establish network connection. Now retry the ePrint job. If that does not work, let me know.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Problem printing scanned PDF document from iPad to HP Photosmart Plus B209a

Hi,
I'd like to report a problem printing a scanned PDF document from iPad via HP ePrint application to my HP Photosmart Plus B209a printer. The document was sent to the printer without any issue. However, the printer only prints out the
screenshot image in the center of the PDF page, and the image is enlarged and rotated to fit in an A4 paper. The rest of the document is simply ignored by the printer. The document with the problem can be downloaded in the link below:
Download PDF document with the problem
What could be wrong? Thank you in advance!

Thanks for the reply.
I received the document from my teacher, so I don't know what program she used to scan it.
I tried to print the document directly from my PC which works fine though, so I guess the document is OK.
My HP printer is an old model which doesn't support eprint or air print, so I used the eprint application on iOS to print the document. I tried both color and black/white which gave me the same result: only the center screenshot image is printed out, and the image is enlarged and rotated to fit an A4 paper, the rest of the document is just ignored.
What do you mean by saving it as a document?

I got this error message trying to print an InDesign document.

%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
Stack:
(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Bad error, but an obsolete workflow. Use Export from InDesign instead. Adobe probably don't test and aren't interested in printing from InDesign to Distiller.
If it still doesn't work as expected, you probably have a corrupt EPS graphic.
By the way, this isn't a question about Distiller SERVER I imagine. I recommend the regular Acrobat PDF Creation forum.

Problem printing a pdf. document

I cannot get pdf. files to print. I have a Macbook Pro (late 2009) running Snow Leopard; printer is a Canon MX850. I have downloaded every file that I can find from Apple; Canon and Adobe. Nothing allows the file to print. Everything else prints OK (test pages; documents). I can print the files with no problem on a PC running Vista. Is there a solution for this problem?

Are you printing from Adobe or from your web browser? I've had one or two pdf articles that did not print with Safari, but printed when I opened them in Adobe.

I am having a problem printing a word document in booklet form.

hp officejet pro 8000 wireless connected via usb
Windows 7 ultimate 64 bit
office 2010
When printing the document what gets printed is not in the order as what is on the screen.

If you have several application having the problem in one account it is probably the Printer having the problem. Go to the user Library. On Lion you do it from the Finder > Go menu > press option key and you'll see Library in the menu. Look for plist files named com.brother.......plist. Move them to the trash.
Restart the computer for good measure and try printing

Is there a way to print an InDesign document at a Walgreen's?

I'm fairly new to InDesign and I wanted to a create a large poster on the program then have it printed at a Walgreen's or print shop of some kind. Does anyone know how to do this or if it will work?

Export this file to a PDF: File > Export… Choose PDF
But ask on the first place, how they need it: Color Mode and Color Space, minimum resolution, PDF standard like X-1a or X-3 or X-4, etc. It could be very different with each printer and such huge players as Walgreen’s might use different machines on different places.
If you want to print a photo (like the FUJI photo printer they use on some places), you might want to export it as JPG with sRGB output colorspace. Better for quality would always be a PDF, if accepted.

Problem printing custom size document

I am trying to print a custom size document (4.4"x7.2") that I created in Microsoft Word. I have set the Page size in Word, tried to create a custom size page in my Printer, and am unable to select this paper size in the properties of my printer (using the control panel). I am at a loss at how to eliminate the "Paper Mismatch" error. Any assistance would be greatly appreciated. (I have two other size papers I need to generate documents for as well...4.4"x6.2" and 4.4"x8.2")
Thanks!

kathyfh
Welcome to the HP Community Forum.
I doubt I will get any thanks for this; some days are just like that. Smiling.
While there are several instances where the Specification Sheet is actually in error and Windows does support Custom sizes for some printer models in a similar printer class, I do believe that in the case of THIS printer model, the specs are correct: Only Mac OS supports Custom paper sizes.
More simply said: You cannot get there from here.
You are likely stuck with the paper sizes supported by the printer as specified in that Spec sheet.
I could not find the necessary file Create Custom Paper Sizes in Windows 7, Windows 8, and Mac OS X for YOUR printer model that one would expect to see in the How-to Support pages if the "Custom" paper sizes are supported for Windows.
I could be wrong -- I have been wrong before. I do not mind being wrong if it means you get what you need.
If you had something even close to what is allowed, you might be able to select something from the list, adjust the paper in the printer and try to get away with it by adjusting the Printing Preferences.
Printing Preferences
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Problems printing an entire document

There are some sites ...citibank,,,microsoft that when I use firefox will only print one page in a multiple page document. If I go back with internet explored the entire document prints.

See this -
[http://kb.mozillazine.org/Problems_printing_web_pages]

Problem printing Report Document Draft

Dear support,
our customer has problem printing its Document Draft Report, because
the "DRAFT DOCUMENT" string on the background of the page is too large.
The printer can manage this dimension and prints an empty second page
(also when the document has more pages).
See attached file.
If we disable the "Print Draft Watermark on Draft Document" flag in the
Print Preferences, the customer hasn't the problem printing the draft
document.
The customer need to distinguish the print of draft document.
Is it possible in the report designer to know if a document is a Draft or
a Definitive one?
If we can understand the type of the document, we could add a text box
"DRAFT DOCUMENT" in the report and disable the "Print Draft Watermark on
Draft Document" flag.
Can someone help us, please?
Regards,
Emanuele
TC Systems SA - Mendrisio - CH
Emanuele Croci
+41 (0)91 960 2525

hi Emanuele Croci,
For example paper format which default as Letter,but in PLD
if y'r paper format is A4 then definitely it will be printed more than 1 page.
Go to File --> Page Set Up --> Change paper format as in PLD.
Also reduce the font by 1 point.
If problem not get solved,You can print Water mark as DRAFT from printer properties.
Start --> Printer and Faxes > Select Printer you want to print,Right Click it>Select Properties>Select Printing Preferences>Select Effects Tab> Select Water mark option as Draft>Click Apply.
Test print it let me know.
Hope above solution will solve problem.
Jeyakanthan

10.5.5 Update PROBLEM Printing to Xerox from inDesign

I just updated to 10.5.5 and I'm having problems printing from inDesign to a Xerox Phaser 7760. All print outs come out distorted (stretch horizontally) I called Adobe and the work around they gave me is when I hit print, under setup [Paper Size] must be set to "Defined by Driver" not the actual paper size you want to print. That now has to be set under the [Page Setup] tab. Very annoying and inexplicable.
The problem only occurs when I print to this specific printer from just inDesign. It doesn't happen with any other program or if I print to any other printers from inDesign.

CarTravel wrote:
That solved it. For others that are interested, you need to either go to another machine that has 10.5.4 or download that image file from somewhere and do the following.
command-shift-G in the Finder to enable you to open the hidden folder, paste /usr/libexec/cups/filter/ as the go-to line. The file your looking to replace with the old system is called pstops. I saved a backup of the 10.5.5 version before replacing it with the older 10.5.4 You will need to log in as root in order to do the replacement of the files.
I would suggest someone try a safer and easier solution. Try installing Ghostscript. You can get a Mac OS X installer for Ghostscript at _http://www.linuxfoundation.org/en/OpenPrinting/MacOSX/foomatic_. This will leave your hidden system files intact so you don't accidently break something.
I don't guarantee that this will work, but given the solution that Justin Lancaster posted about using Rosetta brought using Ghostscript to mind. What I think may be happening is that when using the Adobe applications under Rosetta, the applications are sending PDF or PICT with PostScript to the printing system. When running natively on Intel Macs, I believe the applications are sending PostScript to the printing system. I have seen this with Adobe Reader 8. Printing from Adobe Reader 8 on an Intel Mac sends PostScript to the printing system. If Ghostscript is present on your system, it will use Ghostscript rather than the Apple supplied pstops filter.
I hope someone will give Ghostscript a try and report back. I don't have any of the mentioned Adobe applications to test this on. Ghostscript does come with an uninstaller, so it can easily be removed if it doesn't solve the problem or the issue with Apple's pstops filter is resolved.
Matt

Problems with open an Indesign-Document over Network

Hallo,
we have a specialized problem with opening indesign-documents over network. Our users works with windows-pc (windows7) and adobe CS5 and CS6 and they will use there documents which are on our macserver 4.0 which works on OS X 10.10.2.
Sometimes the usurers become this Message
Wouldn't work indesign proberly on windows with documents which are on a macserver?
Please help me.
best regards
chris mueller

@Naga Sai J – you cannot open an InDesign CS4 file in the previous version.
But you can export an exchange file format for InDesign CS3.
Go to File/Export and chose INX for export: "InDesign CS3 Interchange-Format (INX)"
That .inx file could be opened with InDesign CS3.
After opening the .inx file, examine it well!
Some things might have changed (things regarding to newer or changed features from InDesign CS4).
Uwe

Problems printing PDF documents

I have problems printing any PDF documents. I use and HP LaserJet M1005 MFP and a SAMSUNG CLP-300; I'm able to print any documents but I can't print PDF with neither of the printers. I also have problems with the scanner of the HP LaserJet M1005 MFP; I cant scan docuemnts; don't have the option.

Hi vhcarmona, have you tried printing a PDF from Preview? And what error messages, if any are you getting from Adobe Acrobat Reader? Have you updated all printer drivers? Also is this a resent problem? Like after an update or upgrade.
JG

Problems printing an InDesign document

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