Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

Dear Sir or Madam:
I am using Microsoft Windows XP Home Edition Version 2002 Service Pack 3 desktop computer.
I have a HP Officejet 6500 E709n Series printer.
I am encountering some problems printing from my Google Chrome browser in my Outlook.com account because when I try to change some settings in the print dialog interface the printout comes out incorrectly.
Below are the 2 snapshots of the print dialog interface of Google Chrome browser before printing an email message from my Outlook.com account.
Are there any software updates to correct this problem?
Please reply back soon.
Thanks.
Sincerely,
Etow

Welcome to the forums Etow,
I saw your post about the issue you are having with printing from Google Chrome. Have you tried disabling your pop up blocker to see if that will help? Also see this guide about Printing with Chrome.
If the above does not help, try using Firefox or Internet Explorer to print.
Have a great Friday
R a i n b o w 7000I work on behalf of HP
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My error.
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I am not an employee of HP, I am a volunteer posting here on my own time.
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Hi,
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This question was solved.
View Solution.

What operating system?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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uhhhwords,
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@rkcpalmsprings, welcome to the forums
I am replying to you, to share the troubleshooting guide I would suggest for the magenta not printing from your Officejet 6500 Wireless. The steps may look familiar to you as you have tried quite a bit of troubleshooting already however, browse over the steps and try anything you haven't yet tried.
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
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If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Wishing you a fantastic Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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tpgarden wrote:
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Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

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