Problems printing from other programs after printing using Word automation

I have an application that uses ActiveX to build a Word document. My print VI is attached. The problem that users are reporting is that after printing a report with my application, they can't print from any other programs until they restart their computer.
After my print VI runs, the only other Word automation is Document.Close and Application.Quit. I close all my references religiously and winword.exe closes just fine. I don't know what would be hanging around causing other programs to have trouble printing. One thing I don't like is the ActivePrinter property in Word. It changes the default printer in Windows. This is why I reset it using the printer LabVIEW reports as the default. I tried reading ActivePrinter and storing it in a wire, then resetting it with this string, but then even weirder things happened - the printout got all messed up. This is why I'm using the printer that LabVIEW says is the default.
Has anyone ever encountered anything like this?
Message Edited by Marc A on 01-12-2007 11:03 AM
Attachments:
Word_print.PNG ‏18 KB

goldn:
Welcome to the Apple Discussions. Just ran a test and I got a perfect card. Here's what I did.
1 - create the card and type Command-P.
2 - select Stylus Photo R200 under Printer
3 - click on the Advanced button
4 - in the bottom drop down menu select Paper Handling
5 - select the radio button "Use documents paper size: 7.00 in x 10.00 in
6 - now select Print Settings in the 3rd drop down menu
7 - select the type of paper you're using and the print quality you want. I used Photo and High Speed. (also used plain paper for my test)
9 - put a piece of 7 x 10 paper in the printer (yes, you'll have to trip the paper beforehand or use card stock designed for this)
10 - click on Print
11 - when the paper exits the printer quickly put it back in the printer
That will do it. Now there is a caveat. Putting it back into the printer before drying tended to get my leading edge nipped. If you use heaver card stock I don't think that will happen but just be aware. If you wait a moment to put the page, turned over, back into the printer to let the ink dry a bit, all you'll have to do is press the middle button which will be blinking red and that will feed the other side thru when you're ready.

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