Problems printing Interactive PDFs built in InDesign CS5

I am having issues printing PDFs that I have exported from InD CS5. I am creating interactivity in InD, such as buttons, click on, roll off, etc. The interactivity works perfectly, however, when I try to print, the PDF, the rollovers print, even though I do not want them to. The rollovers go away once I click through all of the buttons, but I do not want to have to have my client have to click through all buttons first, before successfully printing the PDF without the rollovers.
anyone have any experience with this? or solutions?
thanks,
aligori

@CoGordo4:
If the answer for Peter's question is "yes", I suspect the following:
You export to PDF with the option "Export Layers: All Layers" and you have a layer set to "Show Layer" NOT checked in the Layer Options panel above your graphic with an object that obscures your vector graphic filled with the color of your background. Thus the image will be included in your exported PDF but effectively does not show.
If so, just export with "Export Layers: Visible & Printable Layers".
If this is NOT the case then we possibly could circumvent the problem:
Is your placed vector graphic of the file type EPS?
Do you have Acrobat Pro and Acrobat Distiller installed?
If so, try to convert that EPS to PDF using Distiller, preflight it with Acrobat Pro and place the PDF.
If the answer is "no" (you could not see your graphic in Preview mode), some of the following could apply:
1. The holding frame of the graphic OR the graphic inside the holding frame is marked as "Nonprinting" in the attributes palette (check both instances).
2. The object is positioned on a layer with "Print Layer" NOT checked in the Layer Options panel and you export with "Export Layers: Visible & Printable Layers" in your PDF export settings.
Uwe

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