Problems printing to HP Color LaserJet 2550L

Hello - ever since updating to ML 10.8.5, the above printer no longer prints.  I've updated the drivers to the latest from the Software Update (2.16.1 I believe as of this posting?).  This thread: https://discussions.apple.com/message/22875508 explains pretty much exactly the same problem I am facing.  I have also tried resetting the printing system, rebooting, unplugging the printer and powering it off.  Then checking System Update (making sure there is no more updates), powering on the printer and plugging it in (USB).  I've also tried repairing the disk permissions. 
The MacBook recognizes the printer and begins to install the software.  Once it finishes everything looks good, except that after printing one job, it consistantly reports that it is 'waiting for the printer to become available' when you go to print the next job.  The only "fix" has been to power off the printer, then power it back on which isn't really a fix.
Does anyone have any ideas / suggestions, aside from reinstalling ML?  Has anyone had this and had it fixed by upgrading to Mavericks?  Searches reveal that this issue seems to be pretty common, but no solid answers as far as a fix goes.
Any assistance would be greatly appreciated!

I have exactly the same problem and same printer connected over usb.
Again only way to fix is to power off/on

Similar Messages

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    This is all very puzzling, and very annoying. I can't find any information in HP troubleshooting and the HP support forums are no use at all. I've got the latest software on my computers, and when the printer works, it works beautifully. Unfortunately, I have no reliable way to access the printer and my family is very frustrated.
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    Hi Pahu,
    Thanks for you reply. Here's some additional information because I'm not quite sure how to resolve the network addressing as you described. The router is set up as a DHCP server, using the standard 192.168.1.1 IP address, and the subnet mask is 255.255.255.0 The starting IP address is 192.168.1.100, and I have it set to allow up to 50 connections. (No particular reason, I think that may have been the default.) The printer is set up to check a variety of connection protocols, starting with DHCP. If that fails, it moves to BOOTP, etc. When I print the network configuraton page from the printer, it tells me the IP address is 169.254.18.32, subnet mask 255.255.0.0, default gateway 169.254.18.32, and the IP is configured by AUTOIP.
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    Try downloading updated software from Apple here.
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