Problems, Problems, Problems with Premiere CS4

Is it just me? I almost hate to say this but this must be the worst program ever. It constantly crashes and the weird part, it crashes everytime I try to use anything on the help file. There is no audio when capturing, and maybe it is supposed to be that way, just very hard to capture limited parts of footage. The biggest problem and hopefully someone can help me here, I cannot get it to capture in HD. I have tried every setting under the sun and it always converts footage to dv and stretches it out. The very sad thing is that I have to use iMovie to capture, which captures in HD flawlessly, but then guess what, can't import into premiere, says the file doesn't fit. WHAT? All this money and all these problems.

I'm using the same camera you are, the Canon HV30, and I did find it another dissapointment to see it not listed in Adobe's camera selections...seriously, Adobe, WAKE UP. This is one of the most sold cameras of the last couple of years.
You dont hear audio in iMovie during capture either. That's not an issue. My issue is with a lack of clip auto-detect, and the paucity of filters and transitions vs the PC version, and a lousy file tracking system, and no export to HDV QT, and no on screen preview. That about covers it.
Premiere for me has not crashed. Encore, now that's a whole different story. I wish I had really gone through Premiere more so I could have returned it in time. Fortunately, I bought production premium for After Effects, which I really do like and find that mac has no substitute for (but maybe FCP and Shake does what it does as well) and got it at discount from BH so I'm not too screwed, but I so very much wish I had FCP instead, since I really expected Premiere to be far more than it is.
Otherwise, I got premiere to recognize my camera, although it seemed to need some turning on and off a couple of times.
I'm on a two-year old macintel, so maybe your newer computer is the issue, but bottom line, Adobe releasing software not ready for primetime is the issue, and has been as much confirmed on other video websites than this one.
I'm trying to find some way to redeem my experience in Premiere, but I sure dont want to use it to capture, and Encore is a failure, so what am I gonna do, use it to edit in the middle? FCP Express is selling for $149 and has far more effects and transitions than Premiere does and has good capture.. I want batch export, though, and 24P, so I might just bite the bullet and fork over the cash. TIme is money.
and to those who say it works on the PC, there are plenty of compaints on that end as well.

Similar Messages

Major problems with Premiere CS4

Hello there!
I'm having major problems with CS4. I recently bought a new computer - essentials are as follows:
Intel Core i7 920 2.66GHz
2 x Kingston 3x2GB, DDR3 1333MHz (=12 GB RAM)
Ati Radeon HD 5770 v2
Asus P6T SE, LGA1366, X58, DDR3, ATX
2 x 500GB, Barracuda 7200.12 (RAID1), system disk
2 x 1TB Barracuda 7200.12, media disks
Windows 7 Pro 64 bit
Adobe CS4 Production Premium + latest updates
The problem I have has mostly to do with Premiere although I think the rest of Production Premium softwares should be running better on this computer as well.
For starters, I was highly disappointed when I couldn't view a single HD clip from the Premiere timeline (it was an .m2ts rip from a previously self-burned Bluray disc) at all. Rendering is very slow and even after that the video doesn't run normally, showing just a few individual frames per second. When I point the timeline at a certain spot, it takes many seconds until even that very frame is shown in the monitor window.
And this is not all - I decided to try with a basic DV AVI clip, previously captured with my PPro 1.5 on my earlier computer (3.2ghz Pentium from 2005). It's a native file so it doesn't even need rendering and still the same problem occurs. With normal playback only about 6-10 frames are shown per second. It's absolutely ridiculous - even my 2004 laptop runs DV AVIs more smoothly with PPro 1.5.
While I'm running the Premiere, the level of used RAM comes only up to around 24 percents. The processor, then again, comes close to a hundred when play is pressed on the timeline.
I haven't had such immense problems with other Production Premium softwares (though as I said, I think they should be running faster as well). Otherwise the computer is running smoothly.
A friend of mine pointed out that the graphics card I'm using isn't on the Adobe website's list of supported ones with Premiere, but afaik it shouldn't even be a graphics card problem with this high-end machinery.
So - I sure could use some help and ideas about how to get the Premiere working. My main intention for buying a new computer and Adobe CS4 Production Premium was to start HD editing after all! Thanks beforehand!

Hi
Yeah, I hope he solves problem and knows how it got solved and tells us all...it's like being a detective ! " Mr Plum did it in the "svchost" room ! "
I got a little lost on this....
You are welcome and I'm glad that it paid off so nicely for you. One more suggestion, if I may: I'm a big fan of a fixed pagefile size. When making a fresh install of Windows, one of my first actions is to set a fixed pagefile on a different disk (min=max) before installing anything else on that different disk and removing the pagefile on the C drive. This will ensure that the pagefile in on the fastest part of the drive and will never be fragmented.
I think it used to be that I made swapfiles, or swapdisks which now seems to be called pagefile. That in itself is a little confusing semantic wise, because of the use of mempage stuff. It used to be that base memory was 640k, with the upper memory (to make up 1024 kb) was mostly for drivers and stuff. If more memory was needed than 640k (an event the inventor never thought possible... "who could want more than the enormous amount of 640K ?", he said..)..the extended and expanded memory got invented to swap memory pages from that 640k as needed with the rest of RAM. That's basically correct right ? Sooooo, I don't know if that still goes on, but I suspect it does, unless someone totally changes the architecture of the computer and cpu and fsb and everything... but I don't know what is going on nowadays. Anyway, there were other ways besides windows OS to create virtual memory on the hard drive, and Photoshop was one of the programs that could do that, I think.
Why MS would want to call the swapdisk virtual memory "pagefile" is beyond me.
Anyway, be that as it may, I understand that making the pagefile first on a drive so it's close to the center of the drive (heads don't have to travel far to access). But I haven't added a lot of drives to a system before, and I suspect I will be pretty soon...and this is the part I don't get...
You add drives and put OS on them? So they are bootable ? I've added a drive or two but just formatted and used as more storage but didn't put OS on them. So that part is confusing...
Then you take the pagefile off the C: drive ? Are you then using the new drive as your boot drive and the C: drive is too full to use accept to run the programs already installed ?
Thanks again !
Rod

Problems with Premiere CS4 video

Just purchased Premiere CS4. When I import video (avi or mpeg), what appears in the preview monitor or the timeline monitor is greatly distorted. Audio is great, it's just the video that I'm having trouble with. Running it on XP with 3.4 GB of memory. Any advise would be greatly appreciated.

So would some information. AVI and MPEG mean nothing, they are just containers that can hold anything from scrap metal, toxic chemicals, food, clothing, electronics, spare car parts, tapestry or God knows what. Unfortunately PR can only handle certain contents, so you need to know what codec is used.
Look here and answer at least the 16 questions at the end of the Wiki article: Some suggestions

I have 64 bit windows 7 and CS4 Production Premium. I have a problem with Premiere Pro CS4, it keeps

I have 64 bit windows 7 and CS4 Production Premium. I have a problem with Premiere Pro CS4, it keeps freezing and Crashing. A simple thing like leaving the project idle for about 15 minutes, you come back and find that it has frozen. Also if you drag out a clip on the timeline you will find that the whole application freezes. Any possible solutions would be much appreciated.

Could be several factors at play here. This ARTICLE might give you some tips on getting your computer ready for an editing session. Note that there are some added tips on Win7, thanks to Black Viper, near the end.
If nothing is helping, then the tips in this ARTICLE might help you find some clues amongst the breadcrumbs left behind with a hang, or crash.
The link in this ARTICLE will give you some general troubleshooting tips.
If nothing improves, then please post back with more details. This ARTICLE will give you tips on what would be helpful.
Good luck,
Hunt

Problem with Photoshop CS4 after migration to new Mac

I just migrated from an old Mac to a new Macbook Pro running Mavericks. I'm having a problem with Photoshop CS4. Specifically, two things:
1) When I open an image in Camera Raw, I get this error:
Fatal error - missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
2) When I try to save anything, it tells me it can't because of a program error.
I've looked around for a solution. Apparently I had to install Java, but that hasn't solved the issue. A couple of people mentioned that reinstalling would work for a similar problem. My problem with that is that my disk is on the other side of the world and my new macbook doesn't have a disk drive anyway. So I logged into my Adobe account hoping to see a download link for software I have licences for, but there isn't one.
So my question is firstly, whether there is a simpler solution to the errors I am getting and, if not, if there's a solution to reinstalling Photoshop CS4 without the disk.
Thanks!

Did you use Apple's migration tool? It misses a lot of support files, especially in the Application Support directories.
You'll have to copy those files manually, or reinstall the app.

Help with add file name problem with Photoshop CS4

Frustrating problem: Help with add file name problem with Photoshop CS4. What happens is this. When I am in PS CS4 or CS3 and run the following script it runs fine. When I am in Bridge and go to tools/photoshop/batch and run the same script it runs until it wants interaction with preference.rulerunits. How do I get it to quit doing this so I can run in batch mode? Any help is appreciated. HLower
Script follows:
// this script is another variation of the script addTimeStamp.js that is installed with PS7
//Check if a document is open
if ( documents.length > 0 )
var originalRulerUnits = preferences.rulerUnits;
preferences.rulerUnits = Units.INCHES;
try
var docRef = activeDocument;
// Create a text layer at the front
var myLayerRef = docRef.artLayers.add();
myLayerRef.kind = LayerKind.TEXT;
myLayerRef.name = "Filename";
var myTextRef = myLayerRef.textItem;
//Set your parameters below this line
//If you wish to show the file extension, change the n to y in the line below, if not use n.
var ShowExtension = "n";
// Insert any text to appear before the filename, such as your name and copyright info between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextBefore = "Lower© ";
// Insert any text to appear after the filename between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextAfter = " ";
// Set font size in Points
myTextRef.size = 10;
//Set font - use GetFontName.jsx to get exact name
myTextRef.font = "Arial";
//Set text colour in RGB values
var newColor = new SolidColor();
newColor.rgb.red = 0;
newColor.rgb.green = 0;
newColor.rgb.blue = 0;
myTextRef.color = newColor;
// Set the position of the text - percentages from left first, then from top.
myTextRef.position = new Array( 10, 99);
// Set the Blend Mode of the Text Layer. The name must be in CAPITALS - ie change NORMAL to DIFFERENCE.
myLayerRef.blendMode = BlendMode.NORMAL;
// select opacity in percentage
myLayerRef.opacity = 100;
// The following code strips the extension and writes tha text layer. fname = file name only
di=(docRef.name).indexOf(".");
fname = (docRef.name).substr(0, di);
//use extension if set
if ( ShowExtension == "y" )
fname = docRef.name
myTextRef.contents = TextBefore + " " + fname + " " + TextAfter;
catch( e )
// An error occurred. Restore ruler units, then propagate the error back
// to the user
preferences.rulerUnits = originalRulerUnits;
throw e;
// Everything went Ok. Restore ruler units
preferences.rulerUnits = originalRulerUnits;
else
alert( "You must have a document open to add the filename!" );

you might want to try the scripting forum howard:
http://www.adobeforums.com/webx?13@@.ef7f2cb

Problem with Premiere always conforming Audio again & again

I've got a problem with premiere CC which is always conforming audios time & again & again. Although this problem is not new in Premiere and I did face it in previous versions. But I've never found a good way to avoid it, especially when I work with much heavier clips or with some formats like mpeg or mov....
What should I do? Is that a network issue?
Thanks, Jim.

No Antivirus.
Audio is 5.1 audio from the video AVCHD, and music tracks are mp3 files.
Hardware: Intel i7 970 hex core processor, system drive (C:) 600GB 7500rpm, data drive (F:) where audio and video files are stored 10000rpm 500GB velociraptor, NVidia GTX 470 video card.

Problem with premiere elements 4.0

i am having
problem
with premiere elements 4.0. it keeps on crashing and when i put pictures on the timeline it comes up black. when i try to preview it either it shows black or sometimes the picture but i cant see it to delete if i wanted to. also it gave me a message something like that adbe is running low on memory and i should be caution

This is aimed at Premiere Pro, but may help
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

Problems with Photoshop CS4

Hello everyone
I installed windows 7 64 bit and photosop cs4 32 and 64 bits.
For plugins I use photoshop 32 bit as in 64 does not recognize.
When working with photoshop 32-bit, or by applying a similar effect on photoshop I "refresh" the screen, I have to give it a click above to update the action taken, which does not happen with the 64-bit . previously when I had windows XP 32 bit, something similar is happening but unlike in Windows 7 is became more confusing to work
Looking at other forums I found that others feel the same.
I recently upgraded my computer to Windows 7, but can not get photoshop to work properly.The refresh of the windows is horrible, it gives many hitches, even small images at 72 dpi. It's pretty desperate
I have a similar problem with Photoshop CS4, Windows 7 and the Gforce 9800 GTX version 196.21
The problem is that whenever I do a process, I have to click on the screen to react, is quite annoying if you retouch photos, anyone know where the problem may lie?
Example of my problem
I apply an effect to an image flash
Notice how after applying it, as is the browser and thumbnail in the layer and I obviously still displays the result on the image.
After giving up a click:
I shows the effect applied, but the display remains the same, as in the layer.
If I want to leave the viewer have to make the preview zoom.
As you will see work like this is very annoying and stressful. Any help?

Did you update PS CS4 to 11.0.1? If not update before turning off opengl or updating Nvidia drivers.
There are also new nvidia drivers out 197.13. However, newer does not always equal better.

Problems with Photoshop cs4 for the Mac

I am having all kinds of problems with Photoshop CS4 for the Mac. When I boot the software it seems to work for a while then, I am unable to open upf a file in Photoshop. I drag a photoshop file over the application icon, the whole screen flickers and nothing happens. I am unable to quit Photoshop as the quit choice is grayed out and command-q will not make it quit. I have to force quit. I can repeat this pattern over and over. What is happening? How do I solve this problem?
--Kenoli

Thanks for the reply. I am using Photoshop 11.0.1. I am using the latest version of Snow Leopard. I have found both Photoshop and Dreamweaver to be pretty buggy for several versions now. My suspicions were that they were really engineered for Windows and never really fully implemented for the Mac. Dreamweaver crashes or hangs on me three or four times a day if I us it all day and does various annoying things like refusing to respond to the delete key after I have used it for a while. I have pretty much stopped using it to some degree for that reason and also because there is other software that does a lot of coding things I do much more directly and simply. Also Dreamweaver always seems to struggle to quit when I tell it to quit (that is, it takes a long time and gets hung up at places before it quits) and once it does quit, I always get a message saying that it has unexpectedly quit (even when I have told it to quit).
The problems with Photoshop (starting with just taking a long time to load) have escalated to the point I described today, which makes it almost unusable. I just reinstalled Snow Leopard to see if there was anything buggy in the system software. I will report if problems go away.
Regarding both the refusal to open image files and the grayed out quit command, made me think something like you, i.e. there was some dialogue box open somewhere. However, I couldn't find anything and I don't use two monitors.
So . . . Adobe just seems to be getting more expensive and more buggy.
Incidentally, why is it still running in Rosetta rather than natively? Adobe now has a real Intel processor to work with.
--Kenoli

Problem with Flash CS4. Getting error when rendering the file

Hi,
One of my user is facing problem with Flash CS4.
Whenever he tries to render the file, Flash CS4 throws the below error and only after restarting the application, it works fine for another couple of hrs.
Please some one help me to resolve this issue.
-Prabagaran L.

Please post in the Flash forum. This forum is for suite specific issues.
Bob

Problems with premiere Cs5.5

I am having more and more problems with premiere CS5.5... I am running it on a windows base system. It freezes all the time and now I am not able to render... can someone, please, enlight me why? I am not using creative cloud, just the old set up... thank

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

What video codecs can be used with Premiere CS4?

What video codecs can be used with Premiere CS4? Or are there to many to list? I'm looking for a solution to import a .AVI file created with a H.264 codec.

PrPro can work with so very many, but certainly not all. Some, like DivX will work for Export, but I have never gotten good Import of that material - always something wrong somewhere.
For H.264, there are three very popular versions: Apple, Lead and MainConcept. The Apple version installs with later versions of QT Player, the other two are available, and many users like them better. They solve some H.264 problems, mainly with Export.
For a bit of background, you might find this ARTICLE useful.
Good luck,
Hunt

Slow down issue with Premiere CS4 on a Mac pro

I am having a similar slow down issue with Premiere CS4 on a Mac pro, but I don't have bloated prproj file size.
Here is what I am working with:
Mac Pro intel quad core 2.8ghz
OSX 10.6.7 Snow Leopard
6Gigs RAM
3TB storage between 4 drives, each drive with about 50% free space
I am editing a 10 minute HD video from avchd files. The edited video is very heavy in photoshop files with a variety of different fx including green screen. The system has slowed down to almost a standstill. Anytime I move the playcurser, or try to do any action, it displays the spinning top "thinking" icon and takes 15 seconds to several minutes to unfreeze. I am often forced to force quit and I have gotten unexpected quits several times. The program also freezes on startup frequently.
No other programs are running. When I export with media encoder, it took about 4 hours to complete. The last 4 or so photoshop images I added seemed to tip the program over the edge. It had been slowing down some, but those last few really dropped the processing speed. Before those additions, export took 30 min to 1hr.
I did delete the render files (did not check if the file size was bloated beforehand, oops) but it has not significantly affected my performance.

Do you need all of those extra pixels in the stills? Are you panning the full 4976?
Two things to consider are that if you using, say a 1920 x 1080 Sequence Frame Size, you can only see that at any time, regardless of how large the images are in pixels. If there are extra pixels, i.e. the Pan is not using all 4976 pxls., I would Scale to just what you need in PS, prior to Import.
If you are doing any Scale in PrPro, its Scaling algorithms are not as efficient, as those in PS. [Note: CS5 and 5.5 are a major improvement on that statement.]
With many large stills (the max for CS4 is 4096 x 4096, if there ARE extra pixels, pushing those around will use up resources, and quickly. As a test, some years back, I was working on a "photo wall," and was using 4000 x 4000 images. The workstation had no issues with slowness, until I got to the 5th large still. By the 8th, the Project was too slow to edit. I had to wait for everything. Luckily, I have AE, and it handles large stills much more efficiently, and much differently, than PrPro. I just moved to an AE Comp, and completed the Project, finishing up n PrPro, after I Exported from AE.
Just something to think about. With Scaling in PrPro, this is one time, where bigger is not necessarily better.
Good luck,
Hunt

Problems importing mpg files with premiere cs4

First of all, sorry for my english!!1
I couldn´t import mpg files from my dvdcam to premiere cs4.
I capture that files from dvdreader with other program to hard disk without problems, but when I want import files from priemier says that isn´t possible to import this file or file is damaged.
waiting a prompt answer
thank you

FAQ: How do I import VOB files / edit a DVD?
FAQ: How do I import xyz format files?
Cheers
Eddie
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