Problems re-installing Scanjet G4050

Hi I have had an HP Scanjet G4050 for a few years and recently we have had a problem with scanning from a picture to a file. We get an error suggesting there is a problem with the TMA. However we can scan from slides & negatives to files, pictures to a HP Photosmart, pictures to email.
I have tried to uninstall the software and re-install, using the latest download from the web (setup_full_G4050_14_5.exe), this installed (after uninstalling the existing software), but when it came to configuring the product we get the message that the file cannot be found. The file in question (scan.msi) can be found where it is searching, when I browse and select the file I get the last error message. which sates that the file is not a valid installation package for the product scan. 
I am using Windows 7 Professional 32 bit version and have checked that I have full rights to the .msi file. I have logged in as an administrator.
Can you help?

Reading some other forum replies I have sucessfully reinstalled the software using the microsoft fixit. However this hasn't resolved the main issue which was that when scanning from a picture to file didn't work, it came up with an error suggesting that there was a problem with the TMA connection. This was most frustrating. However if I scan slides/negatives to file and then change to picture (after making changes to the TMA cover) the scanner will scan pictures to slides. Any Ideas? I am using windows 7 professional on a Dell XPS M1530, it also gives the same problem on my wife's Macbook Pro (running OS Mavericks).

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    Hello Edmo13,
    Welcome to the HP Forums.
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Hello there,
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    Enjoy your day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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