Problems recieving and Phoning out

My I phone screen is cracked but it works perfectly fine no delay, nothing. I am having problems, it will say I have full or partial service and/or wifi, but the phone will not dial out sometimes or I will not be able to recieve calls or texts. The only way I can get it to work sometimes is if I turn "airplane mode" on for a few seconds and let the service reset. Could this possibly be my antenna or another problem. I am having the screen replaced and will replace the antenna if that is the problem. Apple claims the antenna is exposed at the top of the screen but everything I look up shows the antenna at the bottom of the screen so they are not help, I think they just want me to spend a lot of money for a brand new phone. So if anyone knows anything or has this similar problem and has advice it would be greatly appreciated.....
THanks....

You may have a partial connection instead of a complete break which is why it works some of the time.
If it were me, I'd probably go with an out of warranty replacement since it comes with a 90 day warranty against defects.

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