Problems recording Adobe Acrobat 9 with Captivate 4

I am trying to put together an elearning lesson on Adobe Acrobat 9, using Captivate 4. I can record the screens just fine, but Captivate does not create ANY highlight boxes or click boxes. Just to make sure I wasn't losing my mind, or had my recording settings all wrong, I tested recording in Outlook, and everything worked just fine. I've tried this from two different PCs, same result both places.
I'm amazed that I'm having this problem between two Adobe applications, but there it is. Has anyone else had this problem? Is there anything I can do to fix it?

Hi Jennifer
If you really need to use Captivate, you could establish a remote desktop connection and capture Acrobat that way.
If you have deemed Camtasia is a better approach, that's fine too. If you don't own a copy (I have both Camtasia and Captivate and see them as complementary as oppose to mutually exclusive) you might check out Jing. Jing may be used at no charge.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

  • Trouble printing something out. Getting error message: There is a problem running Adobe Acrobat Reader. If it's running please exit and try again. 6:6

    Getting message: There is a problem running adobe Acrobat Reader. If it's running, please exit and try again. 6:6

    Hi garryw,
    What version of Reader are you using, and are you on Mac OS or Windows? Do you get the same error when you try to print other PDF files, or is the problem specific to one PDF?
    For starters, please try the solutions listed in this thread: Re: There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)
    Let us know how it goes.
    Best,
    Sara

  • Printing Problems wtih Adobe Acrobat X Pro

    I am having problems printing Adobe Acrobat X Pro forms.  When I try to print, information entered into text fields will not print. 

    Since it just appeared to happen with the latest update of Acrobat 10.1.2, can you check to see if it's related to any of these known issues?
    http://kb2.adobe.com/cps/928/cpsid_92870.html

  • Adobe Acrobat 9 with LiveCycle

    I created a form using Adobe Acrobat 9 with LiveCycle for my work place every time I distribute the form and get a response it goes into different data bases instead of getting all responses under one how can I compile all responses under one data I created a form using Adobe Acrobat 9 with LiveCycle for my work place every time I distribute the form and get a response it goes into different data bases instead of getting all responses under one how can I compile all responses under one data

    Designer ES is distributed with both Acrobat 9 Pro and Acrobat 9 Pro Extended for Windows.
    Steve

  • Can a form be built in Adobe Acrobat cs6 with out using Forms Cental

    Can a form be built in Adobe Acrobat cs6 with out using Forms Cental
    If so how?

    This question is better answered at this link:
    <http://forums.adobe.com/community/acrobat/forms?view=discussions>
    Good luck.

  • Es ist ein Problem mit Adobe Acrobat/Reader aufgetreten. Beenden Sie Adobe Acrobat/Reader und ....

    Hallo
    Bekomme beim Öffnen von PDF-Dateien auf bestimmten Webseiten die Meldung Es ist ein Problem mit Adobe Acrobat/Reader aufgetreten. Beenden Sie Adobe Acrobat/Reader und versuchen Sie es erneut. Haben schon den Adobe Reader deinstalliert und neu zu installiert, das Problem tritt aber weiterhin auf. Da Problem scheint aber nur im Browser aufzutreten. Gehe ich zu Adobe Reader > Bearbeiten > Voreinstellungen > PDF im Browser anzeigen und nehme dort das Häkchen raus, funktionierts zwar, aber eben nicht im Browserfenster. Eine Idee was das Problem sein könnte?
    Danke und Grüsse

    Internet Explorer. Das Problem tritt aber nicht immer auf, nur bei einzelnen Websites. Was soll ich an den Sicherheitseinstellungen ändern (habe diese bis jetzt nicht verändert seit ich den Computer habe)?
    Danke und Grüsse
    P.

  • Problem installing Adobe Acrobat Pro 9

    I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab  Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

    use the below link:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  6| 5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Major Problem Downloading Adobe Acrobat Latest Update

    I am unable to download the recent version of Adobe Acrobat.  It looks like it is downloading until the end and then it says there is an error and the update was unsuccessful.  The notice that a new addition of Adobe Update keeps appearing on m,y screen when I turn it on, but every time I try to download it, the download fails.  I've never had a problem with an Adobe download before, so I don't know what is wrong.
    When I click for "details" about the update I get something that looks like this:
    Feb 8 2011
    10.0.1
    Q
    Latest release
    Numerous security fixes as well as improvements to  Protected Mode, QTP  support, Flash, and support for SCCM via newly  released SCUP catalogs.
    I think it says error has something to do with this file:
    \file:///C:/Windows/System32/Macromed/Flash/NPSWF32.dll
    I've  read about similar problems, about I.E. 68 bit and changing that and I  have no idea what that is or how to do it.  Usually I use Firefox (and it crashes frequently).   I have no  idea how to fix this problem.   This is the only time I have ever had difficulty installing from Adobe.
    The  error is I do not have permisssion to the file.   I've checked my permissions and I have signed in as an administrater to no avail. I should have permission to the files.   The advice I received was to do this:
    C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg
    and check my permission there.  Problem is, I do not see "Flash Player Trust."  It appears nowhere in the folder or elsewhere.  So this may be part or all of the problem.  Here is what my Folder looks like:
    file:///C:/Windows/System32/Macromed/Flash/NPSWF32.dll
    file:///C:/Windows/System32/Macromed/Flash/FlashUtil10n_Plugin.exe
    file:///C:/Windows/System32/Macromed/Flash/FlashUtil10l_ActiveX.exe
    file:///C:/Windows/System32/Macromed/Flash/FlashUtil10l_ActiveX.dll
    file:///C:/Windows/System32/Macromed/Flash/flashplayer.xpt
    file:///C:/Windows/System32/Macromed/Flash/FlashInstall.log
    file:///C:/Windows/System32/Macromed/Flash/Flash10l.ocx
    I have looked for a download for the Flash Player trust, but I cannot find one.
    Any  advice?  Please write advice in layman's or laywoman's terms, as otherwise I will not  understand it.   I am not a computer wiz -- I just tend to do what the computer tells me to.  I have tried System Restore to no avail.
    I have System 7, professional.  I use Firefox,  but I do also have I.E. (not 68 or 64-bit or whatever) installed.  I don't  use them both at once.  I mostly use only Firefox (but it has been crashing all the time recently).
    I posted this issue on the Adobe discussion board, but was told I might find the answer here.  Can anyone help me?  I am lost trying to figure this out -- the apparently missing file, the download error that I don't have permission to open the file...
    I don't know about the AVG virus or the download hoax -- I've checked for viruses -- I have AVG, Windows Defender, and Anti-Spyware (with virus protection).
    Please write advice in layman's terms, as otherwise I will not  understand it. I have System 7, professional.  I use Firefox,  but also have I.E. (not 68 or 64-bit or whetever) installed.  I don't  use them both at once.
    Any help will be greatly appreciated!  Thank you!

    Which error message are you receiving?  Also what operating system are you using?

  • Printing problem from Adobe Acrobat 8 and Reader 9

    Hello together,
    i've got a problem while printing from Adobe Acrobat Professional 8 and Acrobat Reader 9.
    I've got the Error: /usr/libexec/cups/filter/pstoraster failed
    It happens with my new Canon ip4700 and my brother laser printer.
    I got the newest available Version of OSX and the Adobe Updates.
    The PDF files are printed in the "OSX Preview", but not in the Adobe Software
    Happy for any help or advice.
    Best,
    Lukasz

    Acrobat 8 and Reader 9 are not compatible. The only versions of Reader and Acrobat designed to be compatible with each other in Windows is Reader and Acrobat X.

  • Problem opening Adobe Acrobat/Reader

    I keep getting this message when I try to open a PDF online:
    There is a problem with Adobe Acrobat/Reader.
    If it is running, please exit and try again. (9:9)
    What should I do?

    Are you getting this message in Adobe Reader on your iPad or iPhone? This is a forum of users of that software.

  • Having problems download Adobe Acrobat Standard using dell digital delivery.

    The dell digital delivery and the dell website are both giving us problems. We have the serial/product key but just need a reliable place to download and activate the application from.  Is there anyway to download a trial version of Adobe Acrobat Standard and then activate the install with the serial key we have?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Tdavis710 you may want to try a different web browser.  What version of Acrobat Standard are you trying to download?

  • Problem updating Adobe Acrobat DC

    Here's the error message I'm getting trying to update Adobe Acrobat DC:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR: DW013 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 6 error(s)
    ERROR: -------------------- BEGIN - Initialization Failures - BEGIN --------------------
    ERROR: Fatal error initializing from proxy files.
    ERROR: The following proxy files could not be loaded
    ERROR: /tmp/1E25317B-CCA0-4ED7-969A-E2ED571A374B/proxy.xml
    ERROR: --------------------  END  - Initialization Failures -  END  --------------------
    ERROR: DW013: Cannot initialize payload session
    Please advise

    I had the same problem on Windows XP Professional.
    On other computer with Windows 7 the problem is solved, all is working fine.
    http://adzuna.de

  • Problems Installing Adobe Acrobat XI Pro via CreativeCloud

    Hi,
    I am having difficulty in installing Adobe Acrobat XI Pro onto my Windows Vista SP2 machine, via the Creative Cloud platform.  The Adobe Application Manager has installed, and whenever I look through the application list Adobe Acrobat XI Pro is not in there (despite me paying for the year subscription).  Secondly, when attempting to download via the web interface of CreativeCloud the Adobe Application Manager gets brought into view, but still the application does not install or download - and does not present me with any error messages.
    Thoughts please?

    Hi PrepetrolLtd,
    Acrobat XI is not recommended for windows Vista and that is the reason it wont show up in Adobe Application Manager.
    http://www.adobe.com/products/acrobatpro/tech-specs.html Please visit this link to check the tech specs for Acrobat Pro XI.
    Regards,
    Ajlan Huda.

  • Problems installing Adobe acrobat 6.0 Pro on Surface Pro

    I cannot complete the installation of Adobe acrobat 6.0 Pro on Surface Pro. The process stopped and the status bar is about 70%. I cannot close of cancel the process. It is stuck on my computer.

    Is it running Win 8 and is it 32 or 64 bit OS? AA 6 is not listed as compatible with Win8 and you may very likely have to buy AA XI. Sorry, but AA 6 is too old for an upgrade.

  • What versions of Adobe Acrobat work with Lion

    I would like to purchase Adobe Acrobat Standard for may Mac with Lion installed.  It's not clear from the Adobe web site which versions of Acrobat are compatibile with Mac and Lion.  I would appreciate any advice.
    Thanks,
    Rick

    This article from Adobe http://kb2.adobe.com/cps/905/cpsid_90508.html (scroll down to "Acrobat Family") says the plug-in doesn't work with Safari 5.1, but the app itself works with OS 10.7 and 10.6. I don't use Acrobat but this implies that the latest version should work with Lion. Maybe an email to them will get an answer for sure.

Maybe you are looking for

  • Fuzzy cover art scroll bar

    Just recently got my Black Macbook Core 2 Duo with 2 Gig Ram and a 160 Gig HD. After I installed my music library into iTunes, the left-right scroll bar in cover art display has become quite fuzzy. A quit and restart solves it temporarily, but it als

  • Display brightness control not in Prefs Pane

    I'm using an Apple 23" sinema display. The brightness control used to appear in the System Prefs, but it no longer shows up. I unplugged all peripherals, but I can no longer get the slider to appear. Any thoughts?

  • IPhone4S: tried to update to iOS6 and now will only show "connect to iTunes" screen

    I've got an iPhone4S and tried to update to iOS6 via iTunes.  While installing, a message came up on my computer saying that "iOS6 could not be installed due to an unknown reason" (I'm paraphrasing b/c I didn't write it down, figuring that I could ju

  • Why doesnt the 7th Gen Ipod have a screen display timer?

    Seriously, I always buy Apple products but I am beginning to think it's more hassle than its worth. I would like to set the time the screen switches off while im playing music instead of always pressing the wake button, I like to browse songs while i

  • How to list searched email in dATE ORDER

    There seems to be a problem with searching for email with my iphone5s.Unlike with my iphone 4s it does not display the results in date order. The most recent emails are shown buried further down in the list. I have asked the gurus at two Apple shops