Problems registering/getting quicktime Pro to work

I just decided to upgrade to quicktime pro but I am having a lot of trouble registering and thus using it. I went to preferences and clicked on the quicktime pro icon -- and I got a popup box that asked me to enter my name and my new registration number -- but there is nothing for me to "click" in order to have the registration number accepted. I thought perhaps just pressing "enter" would do it; but that doesn't work either. Then I thought if I just close the program and restart, perhaps that was it -- but I still don't have quicktime pro. I do have the most recent version of the free quicktime loaded onto my computer (7.0.4) so, I'm not sure what the problem is. Any tips on how I can get my quicktime pro up and working?
Any help would be greatly appreciated.

You've done everything correctly. There is no "ok" or "enter" button to confirm your registration. Go back to System Prefs>Quicktime, insure that your name/registration key are correctly entered. If so, quit quicktime and re-launch it. How do you know you do not have QT Pro? Launch a video in the player and then check your drop down menus. If you see cut, copy, paste for example unshaded, then you installed your key correctly.

Similar Messages

  • Cannot Get Quicktime Pro to work

    I am a Windows user who is having difficulty believing there is no technical support for this product.
    I have purchased QuicktimePro 3 times, trying to get it to work. It does not. I get my key, and enter it in the Quicktime applet in Control Panel, and when I hit "apply" it says I have QuicktimePro. But when I open the Quicktime player (latest version), it doesn't have any of the Pro features enabled, and includes ads at the bottom trying to get me to buy QuicktimePro (again). Then I go back into Control Panel and look at the Quicktime icon again, and it doesn't say "Pro" and doesn't have my registration information in it. I enter the key again and it takes, but if I close and reopen the applet, the registration info is gone again, and again, I have regular QuickTime player.
    I have spent a great deal of money purchasing this update, and because the unlock won't "stick", I've been ripped off, and there is no one to even call to figure out what's going on. I have completely deleted Quicktime and reinstalled it, and that didn't make any difference. All I"ve done is pay for registration keys that don't even work in the program.
    Is anyone familiar with this problem and is there any solution? Or, does anyone know how to contact a live customer service person to either solve the problem or get a refund?
    Thanks in advance.

    801greg,
    hey greg i went thru the same **** EXACTLY! finally called apple support and some smart fella finally figured it out...
    it took him awhile...
    at the point where you hit the 'apply' key instead hit the 'return' key... it will then activate your quicktime into pro...
    very sloppy work apple...
    btw, i'm having a dickens of the time trying to learn to edit movies in quicktimepro... do you know where the faq or a learning the basics of quicktime pro online manual can be found?
    thanks,
    tws

  • How can i get quicktime pro to work on lion 10.7

    Unless thers a way to open anl imagie sequense im QTX

    Click here, download the software, and apply the QuickTime Pro key to it.
    (60860)

  • How does this quicktime pro thing work?

    i bought final cut hd about a year and a half ago and recently had to reinstall it. When i pulled out the disk , I noticed that not only did the final cut hd come with a serial number, but i had a serial number for quicktime pro, which was on the same package as the final cut. There was no disk for quicktime pro. And i never installed quicktime pro. What did i miss? Was i supposed to go online and download it using that serial number? Is it too late now to get a quicktime pro that works with quicktime 6.5.2?

    Quicktime in itself is Quicktime Pro. But, the pro part is locked until you enter the serial number that came with Final Cut. Sorry to say Apple no longer supports Quicktime 6.5.2. Meaning if you don't have Quicktime 6.5.2 or are able to get it from a CD (or someone you know). You will need the buy Quicktime Pro from Apple.
    You didn't supply the OS your running. That will determine what Quicktime if you can run Quicktime 6.5.2............

  • Should i get quicktime pro?

    ok, i have a 60gb. i bought it so i could put full length movies on it. i want to take the movies from DVD to the itunes. i have been trying to use a DVD decrypter and videora for the past 2 days and it wont work. to use the decrypter, i have to save the decrypted video on my harddrive, which does not have any room left. so should i get quicktime pro? with that program do i have to save any large files on my harddrive? also, can i convert DVDs to my ipod. thanks.

    It would hook up over USB, Firewire, or Ethernet.
    You can get them at most computer/electronics stores.
    They aren't extremely cheap.
    Either way, you need storage to convert a DVD. If ext. HDs are too expensive (which they can be) then look at other options. You just need storage space to convert movies. QT Pro doesn't change that.
    btabz

  • Hi, I have a problem with getting my apple Id working for me. It's been 2 months since it happened and Apple failed to act. I can tell my story proerly, but am not sure, you guys can help, so I just copy my message to them today, I am trying to get it acr

    Hi, I have a problem with getting my apple Id working for me. It's been 2 months since it happened and Apple failed to act. I can tell my story proerly, but am not sure, you guys can help, so I just copy my message to them today, I am trying to get it across all the places around to pay their attention. This is a desperate move, so if you are not the right people to help me to get my message accross, may be you can advise where can I go.
    Thank you, and sorry for the language.
    Vitas Dijokas
    I am sorry to say that, but your security makes my life miserable – it’s been 2 months since my Apple ID account got stuck, and since then I cannot update 37 applications (to date), i.e. most of my applications. Half of them I bought. I also paid for iCloud, and it is not working. I paid money and I am stuck with old applications and no iCloud. Your security *****. Your service ***** too. It took your service 1 month to finally understand why this happened to me, and it took me tens of emails to you and 3 hours of telephone conversation to find out the reason for my problem. And the problem is still not fixed. NOT FIXED. You just leave your customer – the one who paid you money and spent so much time with you trying to help you help me – and nothing. You tell me:  “Vitas, Stick your stinky iphone in your *** and enjoy life, we do not care!” *************.
    It is ******* outrageous, and you should know that,  guys. Get into the ******* database and correct the bug. Get someone in the partners-telephone carriers company (it is Orange as carreer and Cellcom as seller of the phone)  authorized to Identify me in personal encounter in one of the branches in Israel (where I live) and make sure it is really me, and get the ******* system accept my password and let me use my phone.
    Otherwise **** off. None of my friends will get my advise to buy an iphone or any of apple products. And I think you should be very attentive to cases like this, guys. Do your work for the money we pay, or disappear. There are many others eager to take your place, and if the problem is not fixed I will eventually go to the others. My patience is lost, and as soon as I can afford another phone I will change it. AND I WILL TRY TO GIVE BAAAAAD PUBLICITY TO APPLE – I am threatening here, so ACT NOW.
    Vitas Dijokas

    Well, it seems waiting is not my strong suit..! I renamed a javascript file called recovery to sessionstore. This file was in the folder sessionstore-backups I had copied from mozilla 3 days ago, when my tabs were still in place. I replaced the sessionstore in mozilla's default folder with the renamed file and then started mozilla. And the tabs reappeared as they were 3 days ago!
    So there goes the tab problem. But again when I started mozilla the window saying "a script has stopped responding" appeared, this time the script being: chrome//browser/contenttabbrowser.xml2542
    If someone knows how to fix this and make firefox launch normally, please reply! Thank you

  • Just moved my email from entourage to Mail. Having real problems with getting my signatures to work properly. When adding in a small company logo, windows computers only receive signature as an attachment. Am sending email as Rich Text. Any ideas on a fix

    Just moved my email from Entourage to Mail. Having real problems with getting my signatures to work properly despite sending email as Rich Text.
    When adding in a small company logo to the signature, PC's / windows computers only receive signature and logo as attachments.
    I've tried all possible fixes I can find including getting a PC user to format the logo but no joy. Has anyone experienced this and any ideas on a fix gratefully received.

    Send it as html so the signature is an image source URL

  • How can I get quicktime pro 7 running

    I bought quicktime pro 7 a couple of years ago and have a registration code.  At the time I used the program to make some time lapse movies.  I'd like to make a couple of time lapse movies again but quicktime pro 7 is no where to be found.  This probably ha something to do with updating the os between then and now.  The question is how can I get quicktime pro 7 running again?  The unlocking instructions I have for quicktime pro 7 that I received with the key do not correspond with what the system preferences now show.  Any assistance would be appreciated.  I am currently running OS X version 10.9.5 on an older iMac.

    Open the QuickTime 7 player(if it’s not installed, click here), choose Registration from the QuickTime Player 7 menu, and supply your key there.
    (115130)

  • My Pro Tools program was damaged by the Creative Cloud system. I was invited to install and try the Cloud,but it did me a great dis-service and has set me back in Production and personal time trying to get my pro Tools working again. I am really disappoin

    My Pro Tools program was damaged by the Creative Cloud system.
    I was invited to install and try the Cloud,but it did me a great dis-service and has set me back in Production and personal time trying to get my pro Tools working again. I am really disappointed and would like you to advise me how to restore my program to its working state. I am in a traumatic state since I have Artistes life work being processed in the Pro Tools 9 Program. Help! Help! Please.Ps. I tried reinstalling the software from the Disc....Still NOT working.

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro but stuck with QTX. Downloaded QT7 but it won't let me install it. Any suggestions? B

    Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks.  B

    Hi there,
    Are you running Lion or Snow Leopard? either way this may help by the looks of it.
    http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
    cheers
    Andy

  • Getting my quicktime pro to work?

    This may seem like a simple question, yet I have been going back and forth trying to get it to work....
    I purchased Quicktime PRO this morning to have it read mpeg-4's. I have gone through the instructions off of the Apple website to insert the registration number and checked it in the Quicktime preferences after restarting Quicktime, yet it still looks like all I have is Quicktime PLAYER. The registration numbers confirm that I should have Quicktime PRO software, yet I am still unable to open the mpeg-4 file and I have no new features vs. Quicktime PLAYER. Has anyone ever dealt with everything looking like it should work with the registration numbers, yet it not changing anything of the software? Do I need to download something else that I am not aware of?
    imac / powerbook   Mac OS X (10.4.5)  

    You don't need the Pro upgrade to play most .mp4 files. The "free version" is all you need for playback. Unless...
    The .mp4 files uses any of the Microsoft video codecs. Most are not MPEG -4 "compliant" and will only play on a PC or on a Mac that has installed the codec.
    MPEG-4 files come in many "flavors". QuickTime follows most of the industry standards but Windows use their own implementation of the specs and proprietary video codecs.
    If the words "Pro" have been removed from many menu options in the QuickTime Player app then your Pro upgrade was registered properly.

  • Problem getting Quicktime Pro 7 to open

    I recently upgraded to Tiger. I hadn't noticed this until now, but my Quicktime seems like it's only functioning as Quicktime Player 7.1.2. Any movies I open always open in Player, not Pro. I need some of the functions in Pro (like rotating) that I can't get in Player.
    I already purchased Pro 7 last year, and the registration code for Pro appears in the Quicktime preference window, but it doesn't seem like Pro is actually working.
    I tried downloading a new copy of Player, upgrading to Pro 7 (again), but nothing seems any different.
    eMac   Mac OS X (10.4.7)  

    QuickTime Pro is not a separate application, so you won't find something different than QuickTime Player. A Pro key just unlocks the extra features of QuickTime Player and the QuickTime browser plugin. If the Pro labels have gone from the menu items in QuickTime Player, then your key is correctly registered and you have the Pro features.
    If you're unable to locate the controls for rotation (they've moved in QT 7), open your movie, open the Movie Properties window, click on the Video Track listing (not the Hinted Video Track, if one is present), and choose the Video Settings pane.
    Hope this helps.

  • Update to Quicktime Pro not working

    Just bought the Quicktime Pro license key from the Apple Store. When I input my name and the key and click "Apply", a label states "QuickTime 7 Pro". However, this information seems not to persist: After closing the registration window and re-opening the same window later, it states "Buy Quicktime Pro...". All the menus still contain the "Pro" label and I am unable to save any movie.
    I uninstalled Quicktime and re-installed it with a fresh download from the Apple site. To no avail.
    Any ideas what I am doing wrong here?

    My user account belongs to the local Administrators group. Nevertheless, I tried to use the function "Run as Administrator" function to make sure, Vista really runs Quicktime with all privileges. Did not work.
    For the second time, I uninstalled the software, then I deleted manually the folder C:\program files\ (since QT Uninstall leaves tons of files there - no wonder I can't get past the problem).
    I rebooted the system and downloaded the setup files again. Ran the installer "as administrator". Ran Quicktime Pro as Administrator. It still doesn't remember the Pro functions after having unlocked that functionality using the key obtained from Apple.
    At this level, I have to give up. I spent two afternoons on this and I need to get things done. It's probably not a QT Pro problem and I might need to restage my computer in the future (I upgraded XP Pro to Vista Ultimate - instead of doing a fresh installation). However, since QT Pro is so far the only software giving me a headache, I am not really feeling the urge to re-install the operating system.
    Maybe an upcoming QT release will fix the problem...

  • HT3678 Problem upgrading to Quicktime Pro

    I am running Mac OSX 10.7.5 and have both Quicktime 10.1 and Quicktime 7.6.6. I have paid for the upgrade to Quicktime Pro (to upgrade Quicktime 7.6.6 and have followed the directions (multiple times) and cannot seem to get the upgrade to kick in. I've spent a couple of hours going around in circles. I'd appreciate some help. Thanks very much!

    I am running Mac OSX 10.7.5 and have both Quicktime 10.1 and Quicktime 7.6.6. I have paid for the upgrade to Quicktime Pro (to upgrade Quicktime 7.6.6 and have followed the directions (multiple times) and cannot seem to get the upgrade to kick in. I've spent a couple of hours going around in circles. I'd appreciate some help.
    In most cases the problem is associated with a failure to follow the installation and activation instructions HERE. However, since you have not really described your problem, it is diffucult to know for sure. Suggest you read these instruction and see if they help. If not, then describe the problem in more detail since "cannot get the upgrade to kick in" could refere to anything from failure to press the "Tab" key to failure to enter a name salutation or suffix to purchasing a key for the wrong system.

  • Do you get Quicktime Pro with Final Cut Studio?

    Hi, I want to know if quicktime pro is a standard thing with Final Cut Studio.
    Thanks.

    New Discussions ResponsesThe new system for discussions asks that after you mark your question as Answered, you take the time to mark any posts that have aided you by pressing the button over those posts and pressing the button over the post that provided your answer. This not only gives points to the posters, but points anyone searching for answers to similar problems to the proper posts.
    If we use the forums properly they will work well...
    Patrick

Maybe you are looking for

  • Mac mini and a 30 in display screen questions

    Hi everyone . I wanted to no if anyone out there knows if the Apple Mac mini will run a apple 30 inch screen . I want to run my dell 30 inch screen on it at full resolution of 2560 x 1600 . Thats what my display runs at like the apple one . But befor

  • How do I add an Ouput Channel in LOGIC X

    how do I add an Ouput Channel in LOGIC X?

  • Update Unit Price at Order Line Level

    Hi Sir, Ma'am, Is there a way to enable user to update the Unit Price at Order Line Lever without updating the Price List? Thanks in Advance, Nuel

  • MRP Period Setting ?

    Hi gurus, i need some help to understand MRP behaviour.  i have a doubt how MRP planning Period will be decided. when i run MRP it genarates requiremets for different period. EX : if i maintain PIR for A material for a six months. and i Run MRP for t

  • My Macbook pro freezes for 30 seconds upon flipping it open to start up, why?

    I have a Macbook pro (mid 2012) and I went to install Mavericks but my computer crashed horribly. I couldn't get any of the keyboard shortcuts to work so I had to take it and turns out some sort of driver kernal needed to be rebuilt by the local mac