Problems reinstalling Photoshop CS3

/message/1923469#1923469Hello,
I used system repair because PS had a problem (crashed after file open) and reinstalling didn't help.
This time I get an error starting PS CS3.
The error message is: The licensing subsystem has failed catastrophically. You must reinstall or call customer support.
If I want to reinstall from the cd, its starts fine, but doens't do anything.
If I start the setup from the cd, it does nothing.
I tried windows - software - remove/reinstall, but also nothing happens.
What can I do now? Is there a tool to remove PS? Please help

Staples64 wrote:
 But when I use File - open,  I see the window (to select a picture) very briefly and then PS hangs. Clicking on Photoshop isn't possible.
This means a dialog box is off screen.
Press Escape to get out of it.
If the problem recurs try resetting your preferences as described in the FAQ.
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

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