Problems renting movie in Apple TV

I rented a movie in Apple TV, it shows up as 100% downloaded and that it expires in 23 hours, but it just shows up as white screen when I try to play it.
I've heard that you can't navigate away after hitting download, and that I might need to re-download it.  Will I get charged a second time, though?

Welcome to the Apple Community.
It happens sometimes, but not seen it reported here in a long time.

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