Problems renting with Itunes store

I just paid to rent a movie using the Itunes store and waited an hour for it to download. It is not working now and it says: "We could not complete your Itunes store request. An unknown error has occured (-42110)". Is there any way to fix this? Thank you.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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Anyone having Laging problems tonight with itunes store?

Anyone having Laging problems tonight with itunes store,I seem to be having some major laging problems,anmd when I click on a song to sample it needs to search URL,,allmost all the time as of tonight? anyone can or have any awnsers thanks..

its making me mad too
arghh i want new music =0

Problems opening with Itunes Store with Itunes 10.7

I recently upgraded to Itunes 10.7 and have since been unable to open the Store when I'm in Itunes. All I see are the words "Itunes Store" in large print on the Store window. In fact, I've experienced the same problem when I upgraded to Itunes 10.6. I'm on Windows XP Service Pack 3. Has anyone else experienced anything similar? Any advice for a solution would be greatly appreciated. Do I need to go back an download older version of Itunes?

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT4743 When I try to buy a tv episode, it comes up with a message "problems communicating with itunes store, try later" click ok and then another messge comes up to verify payment info online. Everything is correct. Why won't it let me buy??

When I try to buy a tv episode on apple tv, it gives me a message of "problems connecting with store, try again later". I hit ok, and then another message comes up to go online and verify payment information. I have done that, all info is correct. Why won't it let me purchase? This has been going on for days.

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

I can not resolve my billing problem with iTunes store in India

I can not resolve my billing problem with iTunes store in India

Hi there puttockjuan,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address:             192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Sat Dec 31 13:46:09 2011
Lease Expires:       Tue Jan 03 13:46:09 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number:       86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.

I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me).

Help with Itunes store connection

Hi
I have recently downloded version 7 of Itunes but am having problems accessing the Itunes store when I click on it the following error message appears
Itunes could not connect to Itunes Store. The network connection was reset make sure your network connection is active and try again.
Please help

Hello
I had exactly the same problem. I tried all of the above suggestions but the problem persisted. I contacted my ISP (Tiscali) and got this response from them. The first suggestion worked for me after I had rebooted. The steps must be performed in sequence:
Step : 1 Check SSL & TSL settings
Step : 2 Add port 80 and 443 if you have installed Norton Internet Security
Step : 3 Add "ituneshelper.exe" to the list of allowed application, if your computer is installed with Windows XP Service Pack II
Step : 4 Perform some advanced troubleshooting steps
# Step 1 : Ensure the SSL and TSL are checked #
1. Start Internet Explorer.
2. Click Tools/Internet Options
3. In the Advanced Tab scroll down to Security and make the that SSL 2.0 and TSL 1.0 are checked.
# Step 2 : If your computer is immunized with Norton Internet Security #
If you are using iTunes 6.0.4.2 and have Norton Internet Security installed then make sure that Ports 80 and 443 are added. You can perform the following steps to add the ports:
iTunes must connect to the Internet to download music from the Music Store or get CD track information from CDDB. Norton Internet Security or Norton Personal Firewall may block iTunes from doing these things.
To set up Norton Internet Security or Norton Personal Firewall to allow iTunes to connect to the Internet, check for a program rule for iTunes. Set the rule to permit all. If no program rule exists for iTunes, add a rule.
To check for an existing program rule for iTunes
1. Start Norton Internet Security or Norton Personal Firewall.
2. Click Personal Firewall.
3. Click Configure.
4. On the Programs tab, scroll through the Manual Program Control window until you find iTunes.
5. Do one of the following:
* If you find iTunes, then verify that the Internet Access setting is Permit All. If it is set to Deny, then set it to Permit All.
* If you do not find iTunes in this list, then you must add a program rule to allow iTunes to access the Internet.
To add a program rule for iTunes
1. Open Norton Internet Security or Norton Personal Firewall.
2. Click Personal Firewall.
3. Click Configure.
4. On the Programs tab, click Add.
5. In the Select a program window, browse to iTunes.exe.
6. Click Open.
7. In the Program Control window, click Permit All, then click OK.
8. Repeat steps 4–7 for iTunesHelper.exe.
9. Click OK.
# Step 3 : If you are using Windows XP Service Pack II : #
In case you are using Windows XP Service Pack II then make sure to unblock the ituneshelper.exe. Please perform the following steps:
1. Start Control Panel - > "Security Center".
2. Selected firewall/program permissions, scrolled down to the "ituneshelper.exe" and changed the pull down menu from block to allow.
# Step 4 : Perform Advanced Troubleshooting steps #
In case issue persists after performing all the steps, I request you to visit the following link and perform some advanced steps:
http://docs.info.apple.com/article.html?artnum=300870
Note: The link above will take you to a non Tiscali's Web site. Tiscali does not control and is not responsible for information outside of the Tiscali's Web site.

Hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

Hello Makiaveli,
It sounds like you are getting this error code when you are trying to access the iTunes Store.
I found this article with this error listed in the symptoms section, for you that should help troubleshoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
To find the LSP:
Download Autoruns for Windows from Microsoft
Look for Autoruns.ZIP and open the compressed folder.
After reviewing the contents and the license, drag autoruns.exe to the desktop.
Open Autoruns.
Click on the tab that says Winsock Providers.
A list of items should appear. A column showing the publisher should be available.
For items other than Bonjour, which is from Apple, check with the publisher for updates to resolve the conflict between their software and Apple software.
If the publisher is unfamiliar to you, you may be able to use the table below to find out more information about the origin of the modifications to Windows.
Some of the publishers and programs that are known to have versions with a conflict are listed below:
Product or Publisher
LSP Name
Bigfoot Networks / Killer Gaming
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
Bsecure
Bsecure over [MSAFD Tcpip [TCP/IP]]
Bullguard
BGLsp over [MSAFD Tcpip [TCP/IP]]
Bytemobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
CA / Total Defense Internet Security
LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]]
ContentWatch / Net Nanny
CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
Dr. Web
DrWebSP.4 over [MSAFD Tcpip [TCP/IP]]
Earthlink Total Access
PropelLSP over [MSAFD Tcpip [TCP/IP]]
Eset
NOD32 protected [MSAFD Tcpip [TCP/IP]]
Fourelle Venturi
VENTURI_TP [MSAFD Tcpip [TCP/IP]]
FoxyProxy
FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]]
Hide My IP / My Privacy Tools
My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]]
MegaUpload / MegaKey
msadmid over [MSAFD Tcpip [TCP/IP]]
Netintelligence
NIHLSP over [MSAFD Tcpip [TCP/IP]]
Netscape Internet Service
SlipStream LSP over [MSAFD Tcpip [TCP/IP]]
Netsweeper
Liger over [MSAFD Tcpip [TCP/IP]]
Norman/Norman Security Suite
NLF over [MSAFD Tcpip [TCP/IP]]
Panda AntiVirus
PAV_LAYERED over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
PureSight Internet Content Filter
Winsock over MSAFD Tcpip [TCP/IP]
Ratajik Software StationRipper
AVSDA over [MSAFD-Tcpip [TCP/IP]
Safe Eyes / McAfee Family Protection
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
Sendori
SendoriLSP over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
TellyAbroad
EasyHideIP over [MSAFD Tcpip [TCP/IP]]
Trend Micro
Trend Micro LSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Wave / Embassy Trust Suite
Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]]
XFire
Xfire_LSP MSAFD Tcpip [TCP/IP]
Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Bytemobile is usually associated with cellular data connection software. You may want to check if your provider has instructions to disable or uninstall that portion of the software, such as these instructions from AT&T.
Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Thank you for using Apple Support Communities.
Cheers,
SterlingD

HT204406 when matching my music with ITunes store I keep getting error notification

when matching my music with ITunes store I keep getting the followig message after a while: "A problem caused program to stop working correctly. Windows will close the program and notify you if a solution is available. Could someone tell me how can I fix this problem.
It keeps disconnecting me and my music stops playing. Thank you
enriqueroman

Since about Feb 1 2012 was having this same problem - seemingly started after I had downloaded latest iTunes and Lion updates. I got the error both when trying to update apps on iPhone 4S and MacBook Pro.
I found the solution on another discussion list. My iTunes account had an "&" in the name. I edited the account details through iTunes and this solved the problem immediately.

Itunes not connected with itunes store via wifi

I have problem in connection between my iphone with itunes store when i am using wifi but its ok when i am using cellular

Plz help .........widows recognized my iphone as a camera......
But when open itunes not recognized my iphone .......file/device not light.....
i want to know this problem from windows ,itunes usb or my iphone
Iphone 3gs ....... Itunes 11 Version 6.1 (10B141)

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I can't connect with iTunes store to download new version of itunes

i can't connect with iTunes store to download new version of itunes is dthere any problem in apple.....

How are you trying to download? I get a download link off the iTunes download page on the Apple web site.

How get around "Cannot connect with iTunes Store" when updating apps?

I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).

Try it from the computer that you sync with, then sync the updated apps over to the iPod.

Connection with itunes store failed (only on my iphone)

Hello everybody,
When I want to purchase apps from the app store or update apps on my iphone, I get the message: connection with itunes store failed. I can purchase apps on my computer and send them over to my iphone, but I can't connect only via iphone. WIFI is working, I have internet on my iphone,everything is working, except the connection with itunes. What can I do?
I checked the website for problems, but there is no problem with my wifi.
Can anyone please help me?
Many thanks,
Geeske

Same here.
On my 5c the iTunes Store app shows as open in the multi-tasking view.
But any attempt to launch it from either the multi-taking view or from the app icon on the desktop fails: the iTunes Store app zooms up to fill the screen and then immediately shuts down again.
You can do this as many times as you like, and it keeps failing. Almost as entertaining as Angry Birds.
The link posted by jeremy_v does not offer any information that will fix this problem.
Guess Apple doesn't want us using the iTunes Store.
UPDATE: http://www.imore.com/your-itunes-store-app-crashing-after-updating-ios-7-heres-h ow-fix-it
In short, the fix for me was to launch the iTunes store through Apple's Music app.
Looks like there a bug in iOS7.
Message was edited by: locute

Problems renting with Itunes store

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