Problems restoring back-up to a new iPhone
I have an iPhone 3G 16GB that's crashed. I've been able to make an restore back up from the iPhone using iTunes.
Now I have a new iPhone 3G 16GB where I want to set my recovery to.
But every time, when I give iTunes the order to Restore the new iPhone from Back up. After selecting the proper Backup. It's estimating the amount of time it needs. right after that i keep getting the same error. : Can't restore iPhone ...., because an error has occured.
http://tinypic.com/r/29eosh0/7
Sorry the Picture of the error is in Dutch.
it doesn't show an error or something...
Can someone help me?
Setting up the new phone with the backup of the old one should restore the 3rd party app data. It may be that some programs prevent that from happening, for security reasons, when restoring to a different device - Wi-Fi passwords are treated like that (properly restored to the same device, not restored to a different device).
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Unfortunately, no. When you sync with iTunes it creates a backup of the data and settings on your phone. This backup can later be used to restore your phone (or replacement phone) to recover the data and settings. You can also back up your phone to iCloud if your are running iOS 5, but you would have had to do that before losing your phone. If you did backup your phone to iCloud or by syncing it with iTunes, there is no backup to restore to.
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Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I just upgraded from the iPhone 4 to 4s. I had backed up the old phone backed up to iCloud. How do I restore that data to my new iphone? Even though I had photostream on, it never synched. I installed iCloud for the pc and can see the backup up in the cloud. I just want to get all the data to the new phone.
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Welcome to the Apple Community.
Photos and some other items are added back after the restore has completed, you may need to wait a while. -
i made a backup for my old iphone 4 on my computer and now i want to restore my data to my new iphone 5 but i forgot the backup password. what should i do?
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"Could Not Sign In" when Trying to Restore Icloud on a brand NEW Iphone 5S
It says "there was a problem connecting to the server?"
Wi-Fi in range, ID and Password Correct.... What is going on?Check that the email address is correct for your login. You'd be surprised how many times I've seen people see the prompt and just go with a password and not realize that the email address was wrong.
Aside from that, you can try resetting your password via the iForgot app.
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error message: “This Apple ID has been disabled for security reasons." To reset your account, use iForgot. -
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When you went back to the place where you purchased this phone, & asked them, what did they say?
No one here can help you with this, nor can/will Apple. You need to take this up with whoever you purchased this phone from. -
Can I restore my info to a new iPhone 6 plus using a backup of an iPhone 4s running iOS 7.1.2?
Just bought a new phone and want to import all my app settings and information. I have heard all the complaints about iPhone 4s running iOS 8 and don't want to update until I have it preinstalled on a new 6+.
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ThanksYou can load a backup from an earlier iOS version onto a device with a later iOS version, but not the other way around.
If you're going to do this, I'd recommend doing a backup of your 4s to your computer (not iCloud) and load the backup onto the 6+ from the computer. You can try an iCloud backup/installation, but also do a local backup in case something goes wrong. A local backup is more comprehensive than an iCloud backup, and in my experience it loads more reliably. -
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If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2 -
When I go to select the backup that I want to restore on my new iPhone 6 PLUS it is greyed out and therefore
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Apple security updates
https://support.apple.com/en-us/HT201222
It could be a developers release but either way that is not a supported iOS
Good Luck -
trying to backup my iphone 4 ios 7.0 4 Gb to iTunes with no luck. then want to restore info to new iphone 6 64 Gb. what do I do?
What happens when you try to backup via iTunes?
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ITunes will not let restore a back up to my new iPhone.
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Do some basic troubleshooting. Start by rebooting your computer and the phone. If the phone is updated to 8.3 it should restore. If it doesn't then the backup probably IS corrupt. Do you have an iCloud backup also that you can try?
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