Problems restoring iPod because of connection to update server

My iPod hasn't been connecting correctly or updating correctly, and the support site told me I should restore my iPod after I've updated iTunes. I updated iTunes and attempted to restore the iPod, but when I click "restore," I get an error saying, "The iPod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later."
As far as I can see, there's nothing wrong with my network. Help please?

I figured out my own problem...
I didn't know there was a firewall/virus protection program on. Just disable it and it will work.

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