Problems restoring new iphone5s with a backup from a 3gs

I'm trying to transfer contacts, SMS from an iPhone 3GS to a 5s by restoring the 5s from a backup from the 3GS, but I keep getting a message saying the backup is corrupt or not compatible.
I've tried upgrading the iOS on both to the latest version (6.1.6 for the 3GS and 7.1.1 for the 5s) before backing up the 3GS (to the Cloud) and restoring the 5S but I get the same error.
I also tried Restoring iPhone for the 5s before another restore from back up, but I still get the same corrupt/incompatible error message.
I'm using Windows XP and ITunes 11.2.2.3
Any suggestions would be greatly appreciated!

I just tried restoring the 5s from the cloud backup just using the phone (i.e. without connecting to iTunes) and it worked

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