Problems Retrieving iTunes U Reports

I have been able to download the iTunes U Reports successfully; however, a new problem I have come across is that I can not retrieve any data beyond November 9th.
Is anyone else having problems?

Yes, I reported that problem (as well as some others in GetDailyReportLogs) in this thread:
http://discussions.apple.com/thread.jspa?threadID=1242425

Similar Messages

HT1725 I bought an App last month, doesn't work. consulted the manufacture they sent me to iTunes for refund, reported the problem to iTunes, they sending me back to Manufacturer.

I bought an App last month, doesn't work. consulted the manufacture they sent me to iTunes for refund, reported the problem to iTunes, they sending me back to Manufacturer. Can someone please assist me on this, I need my refund for this non functional App. BSSoft and iTunes Stores do something here, when I go back to report it again, I get an error message stating "...this problem has been reported or too old to report..."

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

HT2693 Report a problem with iTunes

I play Modern World by Gree, and the purchases with my iTunes was glitch in the game. Allot of people had this problem and the company knows this. I contacted the company's customer support and they have not responded in three day. I want to a refund of the iTunes that they consumed this weekend.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I've redownloaded several songs via reporting a problem to itunes. Still several of the songs remain partial audio, but appear to be fully downloaded. What can I do?

I've redownloaded several songs via reporting a problem to itunes. Still several of the songs remain partial audio but appear to be fully downloaded. Itunes doesn't allow me to report a problem again... What can I do?

On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

Report a Problem in iTunes

I am trying to report a problem within iTunes and each time I click on "report a problem" it opens the Apple Support Webpage.
I followed the intstructions on the article (How to report an issue with your iTunes Purchase) but it will not let me enter the reason why I have an issue.

You can use the email form here > Apple - Support - iTunes Store - Contact Us

Report a problem on iTunes still doesn't work. Can any resolve this?

Report a problem on iTunes still doesn't work. Can any resolve this?

That's correct. This is a new thing from Apple Support.
Report a Problem will bring you to this link:
http://www.apple.com/support/itunes/
Click the Contact Support which leads you to Express Lane, provide necessary information before it will provide you with Contact Options.

HT3702 Dear Customer Support... I have some problem with In-App Purchases and i can not Report a Problem in Itune

Dear Customer
I has one Iphone and I have some problem with In-App Purcases Because my sister purchased In-app when she play
and i can not report a problem in Itune,
I inadvertently purchased all of this application in Order Number: MH*****4H5 Date: 04/09/12 ,Order Total $36.81
So i can't use App store on my phone Because have problem Billing info and i dont want this order, I inadvertently purcased all of this application
Hopefully I can ge help from you as well.
Best Regards
<Edited By Host>

These are user-to-user forums, you are not talking to Apple here. All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Micromedex Drug Interactions. The app itself is free. A one year subscription costs $9.99. It worked fine for a month. THen an "update" was automatically installed and it now demands a new $9.99 payment. Thank you.

Why cant i report a problem on itunes

i recently bought some new apps and my ipod touch 4 froze so i restarted it and when i turned it back on my apps werent there now i tried to reinstall them but it doesnt work. so i just want to try and get a reffund and nothing else. but the report a problem on itunes purchase history just takes mt to the support website on apple and it wont let me report my problem. can someone please help me?

http://www.apple.com/support/itunes/contact/
report here

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

"evdre encountered a problem retrieving data from the webserver"

Hi
We are using a big report which takes very long time to expand and sometimes we get the error message "evdre encountered a problem retrieving data from the webserver" when expanding the report, but not very often for most of our users. But we have one user who gets this error message almost every second time he expands the report. This user have a computer with same capacity as the rest of us, can there be some setting on the computer or in the client installtion the cause this problem?
We are using BPC 5.1 SP 5
/Fredrik

Hi,
This error occurs usually if we have huge data in combination of our dimensions.
Even, if the selection of your memberset is not apt to the combination of the data present in the back end, you may encounter a data retrival error.
regards
sashank

IPhone 4 version 5.0 has sync problems with iTunes 10.5 on Mac OsX 10.6.8

Hi there,
I have Mac OsX 10.6.8, iTunes 10.5 and iPhone 4 version 5.0; all up to date.
When I try to sync my phone with iTunes, the sync goes well until the apps start to sync .... then iTunes closes and I get varying error reports.
I have tried updating everything (Mac, iTunes, iPhone) to no avail.
I tried restoring the iPhone, that didn't help whatsoever.
Does anyone have a solution? I am now tempted to downgrade to an earlier version of iTunes (ie: 10.4.3) as some people suggest in different posts.
Thank you for your time in replying!
Marmotte

There is definitely a problem with iTunes 10.5 and iOS 5.0 syncing correctly. I've seen lots of workarounds on the forums here. Just search for it and see if you can come up with something that works.

I've never had any problems with iTunes,

I've never had any problems with iTunes, and one day, without doing anything to it, I tried to open it and it said "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." I've reinstalled it countless times and it still keeps giving me that message. I don't know what to do.

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

Problems installing iTunes 7.6

Hi,
My problem is when I download iTunes and it says its complete, I try to open the file but it says it's not a valid Win32 application.
I then deleted it, and tried to download it several other times, and it still says it.
Help please!

Have you had a look at this troubleshooting page? It may be of some help: iTunes: Windows reports that iTunesSetup.exe is not a "valid Win32 application"

ITMS Server Problems: No Way to Report?

I attempted to download a song from iTMS (track 1 of "The Incredibles" soundtrack) for my daughter. I added it to the shopping cart as usual, selected "Buy," went to the shopping cart, entered my ID when prompted, and discovered a dialog that I had never seen before:
"Some items in your shopping cart are no longer available. The unavailable items have been removed from your shopping cart. Please review your shopping cart and click Buy Now."
This process was repeated numerous times last night, and again this morning. The song is in the catalog, but apparently not for purchase!?!
Okay, they're having a problem. I should report it.
Where?
There appears to be no facility to notify those that manage iTMS that there is a problem at their end. Plenty of information on, "How do I..." but nothing that could provide them with feedback.
How does one notify Apple that something's amiss at iTMS?
Thank you
PowerBook G4 15-inch - Double-layer SD Mac OS X (10.4.6) Mac user for 17 years, iTMS user for three years.

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them

Problems Retrieving iTunes U Reports

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