Problems reverting to older version of Itunes

Hello,
Ever since I updated Itunes to 10.2.2 it has had loads of problems. The most obvious is when i try to scroll through my library the information from the genius bar gets all jumbled up with it. I hoped to  fix this problem by using time machine to revert to the older version. However when I attempt to do this I get an error saying I dont have sufficient privileges for Itunes. I am the only account on this machine so I should have privileges for everything. Does any one know a solution to this?

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2349."
What does this mean
... There's been a bunch of unusual error message codes in the 2300-range reported here lately. According to Microsoft, that's a "Copy resumed with different info":
http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx
... and a search through some information on other packages that might get it during installs suggests the installers might indeed be damaged.
I'd first investigate the possibilities that Katrina is describing and asking you about.

Similar Messages

  • How to revert to older version of iTunes

    I'm always apprehensive of updating iTunes to newer versions.
    Just bought an iPhone 5 64GB and I'd like to sync it with music.
    My older phone (32 GB 3GS) had complications when I first bought it, so I'd chosen never to update IT or my iTunes since.
    The 3GS is still running on an older version (3.1.3 [7E18]) and it's been amazing through my 3 years of use.
    The version of iTunes I'm running is 10.3.1 from back in 2011 (I believe) and I'm quite happy with it.
    My iPods AND iPhone have given me no problems these past few years.
    In order to sync my new phone, I'm expecting that iTunes will require the update.
    So... Is there a way to SAVE my current version of iTunes (10.3.1) in case the current one is not to my liking?
    I was hoping to save a copy of it to a USB key.
    I'd also appreciate instruction on how to revert back to this older version if I need to later.
    I'm using a MacBook Pro with Mac OS X Version 10.5.8
    2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3
    Thanks in advance, and have a Safe & Happy New Year!

    You can restore much of the look & feel of the previous version with these shortcuts:
    ALT to temporarily display the menu bar
    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
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    If you don't like having different coloured background & text in the Album view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
    If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below (click on it to enlarge), then install iTunes 10.7.
    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
    tt2

  • Reverting to older versions of iTunes

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    Thanks
      Windows XP  

    I've got the same question - how can I revert to a preview version, and will I keep my library?
    I've got 7.3.2 now and it *****!!
    The whole music stuttering issue is back and it's SLOW! Both in recognizing I've hooked up my iPod as well as with syncing and ejecting it again. Just when they improved that.. grumble!!!
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  • I have an older version of itunes on my L drive.  Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name.  Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

    I have an older version of itunes on a separate drive.  Everytime that there has been an update to itunes it will not let me update.  Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes.  I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name.  What can I do from here?

    That is a new one on me.
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    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • What is the best older version of iTunes for Front Row?

    Can anyone share some opinions please on which older version of itunes I should download that has the least amount of bugs when using "front row" (I currently have 9.0.3 and Mac OS X 10.5.8)? . Also, should I download the regular version or the 64-bit version? What's the difference/advantage between the two?
    Many-many thanks in advance.

    I am right up there with iTunes biggest proponents, and try and to recruit anyone who will listen...
    I've got about 75 "complete season" Television DVDs, and it was really time consuming to decide which series and episode I wanted to watch by pulling out a box, reading each episode summary that came with the DVD, then take it out of the box, insert it, view it, put it back etc. etc....all for one episode!
    Then I heard about adding video files to iTunes and viewing them via Front Row (or iTunes)...couldn't wait to try it. Was totally won over by Front Row's little opening fanfare and the look of the table of contents/episode screen etc. Every feature worked fine.
    Since downloading 9.0.3 (from either 9.0 or 9.1) however, I inherited that scrolling issue were it skips and jumps to the last TV Show played or occasionally a random episode, and keeps reverting to that one as well. With my previous version, that scrolling issue appeared, but only several times in about a 3 month daily viewing period then stopped doing that altogether. With that version of iTunes, it seemed to stop after I held the up and down buttons on the remote and let it rapidly scroll up and down (from top to bottom) throughout that particular series. That doesn't work now, and even scrolling up and down/back and fourth, full speed ahead, I can see it semi-pause for a split second on a specific episode. This now became constant problem.
    Now a newer problem. I had some misc. TV shows that were catalogued in iTunes as Misc., which front row correctly displayed as such and were properly filed in it's own iTunes folder. I tried to rename that folder, and since then, the iTunes window displays the new name correctly, but Front Row doesn't. I tried dragging that folder to the desktop, creating a new one in the iTunes folder, then dragging those desktop files (sans folder) into the new one and it's still back to square one! I've got about 840 TV shows, with 145 GB of free space remaining.
    Again, thanks all for your help.

  • Cannot remove older version of iTunes, cannot DL latest iTunes

    I have tried to download the latest iTunes version many times but in vain. Hence, decided to remove the older version of iTunes and hopefully be able to DL the latest version. But after many attempts, my PC simply cannot remove the entire older iTunes version 4. This program "Apply Software Update" still lingers in the system! It seperate dialog box pops up stating
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include what to do if you cannot remove a specific component.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
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  • What's Best older version of iTunes for Front Row?

    Can anyone share some opinions please on which older version of itunes I should download that has the least amount of bugs when using "front row" (I currently have 9.0.3 and Mac OS X 10.5.8)? . Also, should I download the regular version or the 64-bit version? What's the difference/advantage between the two?
    Many-many thanks in advance.

    I am right up there with iTunes biggest proponents, and try and to recruit anyone who will listen...
    I've got about 75 "complete season" Television DVDs, and it was really time consuming to decide which series and episode I wanted to watch by pulling out a box, reading each episode summary that came with the DVD, then take it out of the box, insert it, view it, put it back etc. etc....all for one episode!
    Then I heard about adding video files to iTunes and viewing them via Front Row (or iTunes)...couldn't wait to try it. Was totally won over by Front Row's little opening fanfare and the look of the table of contents/episode screen etc. Every feature worked fine.
    Since downloading 9.0.3 (from either 9.0 or 9.1) however, I inherited that scrolling issue were it skips and jumps to the last TV Show played or occasionally a random episode, and keeps reverting to that one as well. With my previous version, that scrolling issue appeared, but only several times in about a 3 month daily viewing period then stopped doing that altogether. With that version of iTunes, it seemed to stop after I held the up and down buttons on the remote and let it rapidly scroll up and down (from top to bottom) throughout that particular series. That doesn't work now, and even scrolling up and down/back and fourth, full speed ahead, I can see it semi-pause for a split second on a specific episode. This now became constant problem.
    Now a newer problem. I had some misc. TV shows that were catalogued in iTunes as Misc., which front row correctly displayed as such and were properly filed in it's own iTunes folder. I tried to rename that folder, and since then, the iTunes window displays the new name correctly, but Front Row doesn't. I tried dragging that folder to the desktop, creating a new one in the iTunes folder, then dragging those desktop files (sans folder) into the new one and it's still back to square one! I've got about 840 TV shows, with 145 GB of free space remaining.
    Again, thanks all for your help.

  • When trying to udate iTunes on my PC, I recieve the error message "The older version of iTunes cannot be removed"  How do I correct this error and not lose all the music I have in iTunes?

    When trying to update my version of iTunes on my PC with Windows 7,  I receive the error message "The older version of iTunes cannot be romoved".  How do I correct this problem without losing all the music that I have in iTunes on my PC?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
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    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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  • How do I use a newer iTunes library on an older version of iTunes?

    I have an iTunes Library on my MacBook Pro running iTunes 11.1..5.  I want to copy the library to my older G5 PowerPC with an older version of iTunes which has recently had a new drive installed (because of the old drive failing) and new Leopard System (the limit for the G5). 
    It seems I cannot just copy it to the G5 because I get a message like "cannot open iTunes Library because it is a newer version" or somethihng like that.  It suggests updating iTunes but iTunes is upgraded to the max on the G5..
    How can I convert my iTunes Library to run on the older version of iTunes?  There are several suggestions available online, but none of them seem to fix the problem.
    Anyone know how to fix this?  My iTunes Library is extensive and I cannot even entertain the thought of reloading all that music and video!

    In the iTunes folder on the G5...
    Delete the file iTunes library.itl.
    Move the iTunes library.xml (or iTunes Music library.xml) to the desktop.
    Start iTunes.
    iTunes menu File > Library > Import playlist and select the iTunes library.xml you moved to the desktop.
    You can then delete the file on the desktop.

  • Where can I see the downloads LIST when downloading podcasts, like in the older version of iTunes?  I find it frustrating that I see only one at a time now !  Any suggestions please?

    Where can I see the downloads LIST when downloading podcasts,
    like in the older version of iTunes?  I find it frustrating that I see only one
    download at a time now !  Any suggestions please?

    Thanks for taking a stab at it: that didn't prove to be the problem. That option in the settings for tabbed browsing was not checked.
    I may be a bit behind the times: I am used to tabbed browsing showing all the tabs it possibly can, instead of just the last one. Sometimes it won't even show the last tab: I can have 15 tabs open, and not see a single tab. I've been confused by this into closing a window with lots of tabs open, because it looks like a single page-window.
    My main problem with the tab-bar flashing to the end of the row is that it means a great deal more mouse-clicking around to browse.
    I haven't tried installing the latest beta. Maybe that would fix the problem.
    Toddo

  • HT1296 i just downloaded the latest version of itunes but now i cant zync my ipod. i tunes does not detect my ipod. ut just to work perfectly with the older version of itunes but not now. what is something i can do?

    i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes  but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

  • I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

    I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

    Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes &amp; related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

  • How do I install older version of iTunes on my computer?

    I have a new windows laptop and would like to install the older version of iTunes, since there are so many problems with the new one. I tried installing the latest version and correct the problems with it, but after hours of frustration and reading and trying this and that, nothing is working for me! I give up and just want the old iTunes, or please tell me how soon will a new trouble free version be available?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    Or see the Further Information area of Troubleshooting issues with iTunes for Windows updates and try the tip about rolling back to the most recent version of iTunes that worked for you.
    tt2

  • Download older version o itunes now it won't open, how do i fix this? i just uninstall the newer version

    i download a ring tone maker, but am tying toadd it to my phone in itunes an it doesnt work, i read that i can unnistall the newe version of itunes an install the older version, i did that but when i try to open i tunes it gives me this messgage "the file itunes library cannot be read because it was created by a newe version of itunes" how do i fix this to use the older version of itunes the 10 something is worthless.

    Try following steps and test one at a time:
    1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"
    2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
    Close your iTunes.
    Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
    Now open itunes and see if it is working?
    If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
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    Restart Windows.
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    http://support.apple.com/kb/TS2363
    4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

  • Where can I download older versions of itunes?

    Having recently update itunes for my Mac Mini to 8.0.2 it will not open, so I cannot play my music. I would like to reinstall an older version of iTunes does anyone know where I can download one?

    HI Hello,
    Reinstalling an older version of iTunes on our Mac is not a good idea. Perhaps some easy maintenance suggestions will help.
    Try running Disk Utility and Repairing Disk Permissions first. Launch Disk Utility (Applications/Utilities). Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click: Repair Disk Permissions. Quit DU when it's finished and reboot. Try to launch iTunes... if it still won't open..
    /Users/YourName/Library/Preferences. Drag this file from the Preferences folder: com.apple.itunes.plist to your Desktop. Try to launch iTunes. If iTunes launches successfully, then that .plist file is corrupted. Drag it to the Trash, empty the Trash and reboot. You will have to reset your iTunes preferences but if deleting this file fixes the problem, then it's worth effort.
    If you still have problems with iTunes, then perhaps an Archive and Install is in order. Back up all your important data/images/video/documents. When you are finished with the installation, at some point you will be prompted for an iTunes update. If you had good luck with 8.0.1, just don't go any farther with the updates for now.
    If you need help with an Archive and Install, please post back.
    Carolyn

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