Problems ripping with an external DVD Burner

Question

Hello Everyone,
Recently I purchased a Liteon External DVD Burner off of newegg (http://www.newegg.com/Product/Product.asp?Item=N82E16827106011) -- It's a Liteon SHW-1635SX -- I bought this because the DVD-ROM drive thats in my tower natively is REALLY slow and I wanted to get a new one that I could use with a laptop that I`m going to purchase in the future. Whenever I try to rip a CD into iTunes using the burner, It says that it's ripping the disk, however it doesn't spin up the cd and it takes about 2 seconds to "rip" all the songs. I know this drive is soposed to be faster than my old one, But two seconds is a little TOO fast. Plus, I know that it's not copying the songs because when I try to listen to them in my library, the song won't play. (Under time it says "789:54..." for all the songs on the cd, in my library) However, the burner rips perfectly in Windows Media Player... Is this perhaps some kind of glitch with iTunes??? Basicly, the only way I can rip a CD into iTunes is to use my old DVDROM drive, but that defeats the purpose... below is the CD Diagnostic log that I got from iTunes::::::::
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 05 P9859A-ABA 533w
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), AFS2K (3.1.21.0), DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1), PFC (2.5.0.196),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL Graphics Controller\Intel(R) 82845G/GL Graphics Controller
IDE\DiskMaxtor4R060J0_________________________RAMB1TU0, Bus Type ATA, Bus Address [0,0]
IDE\DiskST34323A_______________________________3.02___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomCOMBIRW16x10/DVD_______________________H1.0___, Bus Type ATA, Bus Address [0,0]
USBSTOR\CdRomLITE-ONDVDRW_SHW-1635SYS0Y, Bus Type USB
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
E: COMBI RW16x10/DVD, Rev H1.0
Drive is empty.
F: LITE-ON DVDRW SHW-1635S, Rev YS0Y
Audio CD in drive.
Found 9 songs on CD, playing time 42:13 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:30:07
Track 3, start time 08:44:33
Track 4, start time 12:03:74
Track 5, start time 17:55:53
Track 6, start time 22:14:31
Track 7, start time 25:32:60
Track 8, start time 30:13:01
Track 9, start time 35:59:06
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: COMBI RW16x10/DVD on -128(0xffffff80) media at speed 0X.
Your replies are greatly appretiated!
--Aric--

Answer 1

hi Aric!
hmmm. we'd better check on the usual suspects with that. (the incredibly long song times can also be associated with these sorts of causes.)
You can't import or play music from an audio CD in iTunes for Windows
... and the following resources might be helpful with that. (check on firmware and drivers even though it's a brand new unit.)
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
iTunes for Windows: Updating the firmware on your CD or DVD drive
Updating the drivers on your Windows PC
Where to find firmware for your CD/DVD drive
love, b