Problems saving a file in Adobe Reader 11 after highlighting

Hi,
Has anyone come across a problem where Adobe Reader 11 seems to have problems in saving certain files after highlighting some text?
One of our processes involves checking information and to do this we open up a saved PDF file in Adobe Reader 11 and highlight the relevant text to confirm the amounts have been checked, and then save the file.
This is all done in Adobe Reader - not the full version and not using any external helpers etc, and running under Windows 8 64 bit.
However one of our users is having problems with certain PDF files where, when she goes to save the file after highlighting, it comes up with an error saying that it can't save to this filename and requests that a new filename is entered. If we then save to a new file, and then save as to the original file it works.
So basically this user is having to save the PDF file twice after highlighting - which is annoying.
The strange thing is it appears to only be happening with PDFs created from certain applications on our system (payroll software and BACS processing software) whilst other PDFs work fine. Another user, also using Adobe Reader 11 and also using Windows 8 64 Bit, can open up the problem files, highlight text and save the changes without any problem at all, so it doesn't appear to be the files themselves.
I've tried uninstalling and re-installing Adobe Reader without any success.
Can anyone suggest anything?
Thanks

pwillener wrote:
I'm getting something similar, but the message I get is "...pdf already exists. Do you want to replace it?" I click 'Yes' and the document is replaced under its original file name. This is using Reader 11.0.10.
Sorry - I should have been clearer.
She gets exactly that question, but when she clicks yes, then she gets 'The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder.' At this point the name of the document as shown at the top of the screen has changed to a ???????.tmp filename.
Trying to save this document over the top of the original now works.
It looks like something is locking the original file and only releasing it after the attempted save, which then allows the original to be saved over.
Also using 11.0.10

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