Problems sending pictures through BBM

Device info
Your carrier: SaskTel
Model info and OS version: Tour 9630 v5.0.0.419
Apps and free space
File free before and after: 50725263 Bytes Before; 78361895 Bytes After
Did a battery pull fix your issue? NO
Apps installed and their version if possible:
Third Party
Blocked Traffic Free 2.3
FourSquare 1.9.9
Imagining Theme 2.0
Media Player 1.0.5
MySask411 1.2
Pixelated 2.4
ScoreMobile for BlackBerry 1.7
WeatherEye 2.0.2.6
Add-on
BlackBerry App World 2.0.1.12
BlackBerry Application Centre 5.0.0
BlackBerry Maps 5.0.0
BlackBerry Messenger 5.0.0
BrickBreaker 5.0.0
Documents To Go 1.008.012
eBay 1.0.3.5
Help 5.0.0
Klondike 1.4.8
MemoPad 5.0.0
Password Keeper 5.0.0
Sudoku 1.0.11
Tasks 5.0.0
Texas Hold'Em King 2 2.3.0
Word Mole 5.0.0
Question
I have recently tried sending pictures through BBM to other contacts with various BlackBerry devices. There seems to be a problem when trying to send pictures that I have saved on my memory card (Lexar 8GB MicroSD) that have been sourced from the internet (via the Mobile Browser). The pictures have been saved from websites such as wikipedia and facebook and I haven't been able to send any of the pictures over BBM. I also tried saving other pictures from the internet to my computer and transferring them onto my memory card with a USB cord and then trying to send the pictures with BBM; same result: they would not send. 
There are two processes I have followed and they are detailed below:
1) Through BBM Chat Window
- Conversation window with contact is open
- Hit Menu Key > Send Picture
- Picture Selected
- Set Caption window displayed, caption selected. Press Send
- Select Image Size window displayed
- Image Size selected (I've tried selecting different image sizes with no change in result)
- Press OK
- Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
2) Through Media Browser
- Picture Selected in Browser
- Hit Menu Key > Send or Share > Send to Messenger Contact
- Dialogue Box appears: "Send File 'file name here' to Contact Name"
- Select OK
- Select Image Size window displayed
- Image Size Selected (I've tried selecting different image sizes with no change in result)
- Press OK
- Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
Also this ONLY happens when I'm trying to send pictures that have been saved from the internet (through mobile browser). Pictures that I have taken with the camera have always sent to contacts fine, please note that pictures from the camera are saved to the same memory card (Lexar 4GB MicroSD).
If you can provide any insight to this recurring problem, or need more explanation/information, please reply!
Thanks,
Stefan

taniabergh wrote:
It gives me an error that says "Upload failed: Jsonexeption: Jsonobject text must begin with '{' at character 1 of http/1.1 501 not implemented Connection: close server: Whatsapp-mms/2 content-length: 41 Content-type: text/html."
I've never seen that error before. I suggest you do a backup first, Ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068.
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Similar Messages

  • Trouble sending Pictures through bbm and Whatsapp

    Everytime I send Pictures through bbm or Whatsapp it doesn't go through. I have changed my sd card and ever restore my phone to factory defold and even deleted the apps and reinstalling it but still does the same no pictures go through. But I do recive them thou. Help????

    taniabergh wrote:
    It gives me an error that says "Upload failed: Jsonexeption: Jsonobject text must begin with '{' at character 1 of http/1.1 501 not implemented Connection: close server: Whatsapp-mms/2 content-length: 41 Content-type: text/html."
    I've never seen that error before. I suggest you do a backup first, Ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Cant send picture through BBM need help

    Hi there>>>>>
    Im having problem sending picture using BBM, but I can send picture through groups..........have these happened to anyone.........any advice n help appreciated
    thank you
    mo

    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
    Now, try sending the picture.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem in sending pictures through bbm or whatsapp

    When I am sending picture from my BB Bold 9900, I am getting the following message:
    "Upload failed: JSONException: A JSONObject text must begin with '{' at character 0 of...."
    Eventually the picture is going, but it is received blurred at the receiver's end.
    Can you pls help me how to resolve this issue?

    I would also lke to know what causes this and how this can be fixed. I have been experiencing exactly the same over the last few days. I have tried rebooting and re-installing whatsapp, but nothing works. 

  • Pictures Through BBM

    I recently bought a BB Curve and have the $29.99 unlimited data plan. I was wondering if it costs extra to send pictures through Blackberry Messenger? I'm pretty sure it costs extra to send them through texting, but wasn't sure about BBM.
    Thank you!

    Hi and welcome to the boards.
    Anything done through Messenger, even sending pics, uses data and is covered by your unlimited plan. So no extra charges. It's the best thing about BlackBerry.
    And you're right ... sending through MMS is an extra charge or counts against your text/pics/vids messaging package.

  • Problems sending pictures on mms (BB8320)

    Before i had no problems sending pictures in mms. now all of a sudden i cant seem to send any picture mms. everytime i try to send one, it shows a clock or something left of the message and doesnt send. i hit resend but nothing happens. ive tried reducing the size, but no picture will send no matter what the size is. im really in a jam, hope you guys can help me. thanks in advance.
    Solved!
    Go to Solution.

    Greetings, and welcome to the BlackBerry.com Support Forums.
    Look in your Options > Advanced > Service Books. Do you see the two [mms] service books, transport and client? If so, delete them both. Then...
    On your BlackBerry device, go to:
    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. Resend your service books from your carrier BIS site:
    From your handheld device:   http://www.blackberry.com/btsc/KB15402
    Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
    From your desktop PC:  http://www.blackberry.com/btsc/KB02830
    North American Carriers - scroll down to select your carrier
    WorldWide Carriers - Find your carrier on the list
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
    You can update your profile here to provide your BlackBerry device model and carrier name, so that when you have a question, that information won't need to be asked up front. Click on My Settings > Personal Information and then SAVE at the bottom of the page.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot send pictures through imessage with new iphone 5s?

    Since I upgraded from the Iphone4s to the Iphone5s I have not been able to send pictures through imessage? Anyone experiencing the same problem or know how i can fix this? I looked under messages in settings and made sure everything was turned on.
    Thanks

    I had this issue and resolved it with a hard reset.  Holding sleep button and home button at same time until phone reboots.

  • Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

    Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

    Hey lozza567,
    Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Issues with sending and receiving MMS
    You will need these to send and receive MMS:
    - An iPhone 3G or later.
    - iOS 3.1 or later.
    - A cellular data connection. MMS isn't available if you are using only Wi-Fi.
    - A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
    - A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
    To resolve issues with sending and receiving MMS, follow these steps first
    1. Go to Settings and turn airplane mode off.
    2. Go to Settings > Messages and turn MMS Messaging on.
    3. Go to Settings > Cellular and turn Cellular Data on.
    4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
    5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
    6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
    8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    9. Restart your iPhone.
    10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    11. Reseat your SIM card.
    If you are still unable to send or receive MMS, follow these steps
    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
    3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
    4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
    5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
    7. Back up and restore your iPhone as new.
    8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
    9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
    10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
    11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
    Thanks,
    Matt M.

  • I'm having a problem sending pictures from my Lucid phone, what's wrong

    I'm having a problem sending pictures from my Lucid phone, what's wrong?

    I'm trying to send a text message
       (aka Duchess)
    "I will lift up mine eyes unto the hills, from whence cometh my help. My help cometh from the LORD" PSALM 121:1-2a
    >Personal info removed<
    Message was edited by: Verizon Moderator

  • Why isnt my mac sending pictures through imessage

    Hey,
    Why isn't my MacBook Pro sending pictures through iMessages?
    Please help!
    Thanks

    Only Apple devices can receive messages sent through iMessages.  Your iPhone will only send a message through iMessages if it already knows that the other end of the connection is an iPhone and can receive such messages.  This is because a message sent through iMessages to a phone that could not receive it would just disappear without either of you knowing why.
    You can specifically chose to use iMessages to send a message to the other person's phone.  Once the message has been received by the other end both ends will know that the other end is an iPhone and they will use iMessages by default in future.

  • HT3529 Has anyone experienced problems sending pictures on message today?

    Has anyone experienced problems sending pictures on Imessage today? Even mail has been taking a long time to receive. I work near newark airport.

    Last I checked you could not access RoadRunner outgoing mail servers from outside of the RoadRunner network (i.e., the AT&T EDGE network). You can use cwmx.com as your outgoing mail server, with no ID or password, and that will work while you are on EDGE (but now when you are on WiFi).
    As for junk mail, that is the scourge of the internet. Many people have many solutions - I can share with you mine. I had all my email forwarded to a free GMail account. GMail has amazingly efficient SPAM filters, and it has cut down my spam 99%. You can configure your account on the iPhone using the "Other" shortuct in such a way that emails seem to come from your Roadrunner account. The added bonus is that the GMail outgoing server works on both EDGE and WiFi, so you dont have to worry about where you are at.

  • Sending video through BBM Z10

    It's allowed only 5 to 7 seconds recording only which equal 6 MB to send it through BBM. ,, Why?? ,, and 5 seconds are not enough

    Because your friends need a Z10 so you can simply do a video chat.
    There has always been a limitation on the video file size in BBM, maybe just send them the video by email?
    -: DrewRead :-
    Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
    "Like it" if you like it.

  • Sending pictures through iMessenger on my iPhone5...

    Up until a week ago I could send pictures through iMessenger on my iPhone5... now I can only receive them but not send them

    how large are the attachments?

  • Having problems send pictures on iphone 5

    Having problems send pictures on my iphone 5 any ideas what is wrong.  I just got it the other day.

    Make sure MMS Messaging is on in Settings > Messages.
    If that doesn't do it, see this Apple doc for other ideas -> iOS: Troubleshooting Messages

  • Can't send picture through iMessage

    Since yesterday I have not been able to send pictures through Messages as an iMessage. It will send as a text message but not iMessage. It's the same if I am on wifi or my phone carrier (T-Mobile.) I have reset the network settings and restarted the phone but no change.

    iOS: Troubleshooting Messages

Maybe you are looking for

  • Create favorite open in new Window

    Hi, I have a new Command "Add to Portal Favorites" includet in the Search Result. I would now that the "Add to Portal Favorites" funktion open in a new window. how can i do this? Thanks for help Thomas

  • Internal table deletion

    Hi, I have an internal table with 1000 material and i want to delete the material from internal table which length is more than 15. I do not want to use loop .   delete endloop. Is there any other better way? Thanks

  • How can i restrict display or conceal data for a flexfield

    How can i restrict some property for a flexfied ? begin select responsibility_name into l_responsabilidade from fnd_responsibility_tl where responsibility_id = l_rep_id and language = userenv('LANG'); end; if l_responsabilidade in ('Operator') then  

  • POWL: Can't see POWL detail component when POWL is embedded

    Hi, I created a POWL which is embedded in another WD-Component. This WD-Comp contains 2 views, one which embedds the POWL the other which is the view the POWL should use as detail component. The problem i have is that when calling the WD Comp. the PO

  • Fill color picker issue

    When I double click on the fill color in the tool bar the color picker window opens. Unfortunately it is opening to a color that is not the color of my fill such as this orange here instead of the green. I am wondering if I have some sort of color th