Problems sending via 3rd party email SMTP

Hi,
I've recently had BT broadband set up and for the first couple of days all worked fine with emails however all of a sudden I am unable to send emails from my work email address which is associated with my website. (this works fine while I am in the office so it can't be a problem with my email account. Additionally, this is affecting my husband's email account which is on a seperate domain but SMTP is set up through same server as mine, however he can send via a gmail account) There is no error message, I am using mac mail and it simply says that all SMTP accounts are offline when I go into the settings, and the email just sits in my outbox until i connect to a different wifi. 
I have got a bt email address which BT set up when i signed up for broadband although i have no log in details. I don't need or want to use this account, as i need emails to come from my work domain name.
I have found some other posts on this but can't quite understand what i need to do to fix this, can anyone help pleeease?
thanks!!

You may have to verify the email address that you are sending from before BTYahoo will allow it through. See this link which shows you how to do this.
http://bt.custhelp.com/app/answers/detail/a_id/38595/c/346/session/L2F2LzEvdGltZS8xMzYzNDQ1NTAyL3NpZ...

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