Problems setting up e-mail in a new user account

I have had my Mac Pro for a couple of months and have accessed all my family's e-mail from my administrator login.
I have just created a user login for my wife and have transferred her mail account settings into her user account. Unfortunately though, when I attempt to retrieve her e-mail I get a 'password not recognised' or 'pop account unrecognisable' message. I have checked and double-checked the e-mail account settings; they are correct.
I am still able to receive her e-mails when using my login.
Any ideas??
Mac Pro Mac OS X (10.4.8)

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

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HT3309 Share mail settings with new user account on the same mac?

I have had to set-up a new user account on my mbp to use a new piece of software which refused to work on the main user account. I want to transfer the mail settings from the original one simply so that mail opens in an identical way whichever account I'm siging in with.

jonnyukbravo wrote:
I want to transfer the mail settings from the original one simply so that mail opens in an identical way whichever account I'm siging in with.
Oops.
If you just need Mail settings, only copy
~/Library/Preferences/com.apple.mail.plist
All the messages are in
~/Library/Mail

I am trying to set up e-mail on a second user account but mail preferences is grayed out. I have looked at some posts which indicate it could be corrupt file and say to deletee .plist but I cannot find that at all. Any suggestions?

I am trying to set up a Mail account for a second user. I have made the user account but when I try to set up Mail, it fails as if the password or e-mail is incorrect but I know it is correct. When I try to go to Mail preferences, it is grayed out. Any suggestions?

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

Merging Phone numbers and email addresses in a new user account

OK... here goes....
For the last 10 years my wife and I have shared one user account on our desktop computer, a G5 tower.
We have been able to successfully keep our 'digital lives' separate because I used Apple Mail and Address Book with my iPhone, syncing with mobile me. She used Microsoft Entourage and a flip phone.
She has just gotten an iPhone 4S and I want her to be able to sync contacts with Address Book. So... I am FINALLY setting her up with her own user account and getting her to use Apple Mail and Address Book. We do NOT want my Address Book to sync with her new iPhone.
I think I can import her messages and mailboxes into Mail in the new user account easy enough. And I am pretty sure I can get her Entourage email addresses into Address Book also. I have seen some articles online and I think I got it straight.
Here is the part I am not sure about. When she got her iPhone last week the Verizon store transfered her PHONE NUMBERS into the iPhone form her old flip phone. How do we merge the email addresses (from Entourage) and phone numbers (currently on the new iPhone) into Address Book?
I am asuming there are gong to be many double entries and such as the names will not match.... but i do not want to overwrite anything and lose data. Will we just have to suck it up and manually merge the data?
We can not use iCloud yet, as the machine is not Intel and is only running Leopard. There is a new Mac Mini in our near future and I will get the iCloud running for her soon enough. And I anticipate no issues moving over her new user account, from the G5 over to the new Mini.
I ONLY use my white Intel MacBook running Lion and the iCloud to keep MY life in sync these days and doubt I will put my MacBook user account on the new desktop... but I might at some point.
Thanks
Eliot
NYC

highland_ddmac wrote:
I have the 8900 and when I try and synch I get the error "unable to read application data". Very, very annoying.
Wondering why I switched from Nokia!
Can anyone help please??
Hi and Welcome to the Forums!
A lot more detail is needed to understand your issue...for instance:
Your specific BB Model
Your specific BB OS (all 4 octets)
Your DTM version (again, 4 octets)
Your PC PIM version
Your PC OS version
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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How do I create a new user account and migrate my data to it?

I have problem with Adobe Bridge crashing when I exit Camera Raw. I was advised by my local apple service store to create a new user account and test Bridge using the new account. It works fine. So what do I do now? I don't know what in my account is causing the conflict but assume that the solution might be e newly setup user.

Checking the behaviour in another user account is a TEST, not a solution! You don't need to move everything over. Otherwise, every time you get a user account problem, you'll keep moving to a new user account again and again.
If the problem does not occur in a new user account, then the cause is something IN your user account. This is usually a Preference file. Adobe Bridge seems to crash a lot, and it can usually be fixed by deleting the Bridge folder in <user>/Library/Application Support/Adobe/
You can also try deleting the Bridge preference file, which will be in <user>/Library/Preferences, and called com.adobe.bridge5.plist (or similar).
If that doesn't work, you can test removing a whole bunch of the various Adobe files in those folders. You can always put them back if they don't change anything. And you've got a backup, haven't you? ;-)

I created a new user account and then got rid of it - did I get everything?

A couple wanted to use one computer - so I thought to make 2 user accounts so they could have separate email accounts and separate desktops - so things would be easier to look at.
After I made the 2nd user account My "mac guru" said I made a huge mistake - and told me the multiple user accounts can really goof up the computer in his experience. He continued - that recovering information from such computers is insane and can cost $$$ should the drive break. So - no problem... I deleted the new user account I created... and they'll just use the computer the old fashioned way.
However - are there any left over files that might have been created? I want to get rid of any left over files or anything else you can think of that might have been left behind by deleting the new user account.
(You should know I inputed 2 email accounts for the second user - and email downloaded onto the computer, and I copied documents into the Documents folder. I am afraid there may be email mess left over - or are you sure the computer deleted everything when I told the computer to delete the user and the home folder?
Thanks in advance!

If you have deleted the account all the data are removed. Nevertheless, to be sure have a look at your /Users folder to see whether there's a folder named Deleted Users. Normally the home folder of any deleted user is moved into that folder. So to remove everything completely you have to erase the previous user's home folder from Deleted Users.
But to speak frankly, I think there's absolutely nothing to worry about having more than one user account. I have multiple accounts on my machine and never experienced any problems so far. The core system of OS X is Unix and that's a _multiuser system by design_ ! It was created from the start with more than one user in mind. The files of each and every user are held strictly separate - the most obvious and straightforward consequence of that being the complex concept of permissions.
So if there are more than one users who work with the computer it is reasonable for the admin to create an account for each one!
floba

Problem setting up smtp mail out .

Hi all you good people .
I am having a problem setting up the mail program . I'm using mail two under os-x leopard 10.5.7 . I have the pop mail working fine , but for some reason or another it wont send the mail out . I remember I got it working before , but it was a pain in the butt to do . So I ma forced to use Microsoft Entourage for my mail receiving and sending . I think Microsoft Takes more skill to use than the apple mail program .
I would love for someone to help me solve this . My mail server is from time warner . I use there High speed internet for my mail access .
P.S Roadrunner .

Hi,
I assume you are using Mail 3.6, and not "mail two"?
What Authentication are you using on this SMTP? If not already, try using None, and removing Password and Username from SMTP setup for at least one test. Most Roadrunner SMTP are authenticated by reference to the IP address of your Modem, and using a separate authentication of the SMTP results in failure.
Mail Preferences/Accounts/Account Information, then click on the arrows beside the name of the SMTP in the section on Outgoing Server. After you click on the arrows, choose Edit Server List. Then if the SMTP is set up with the correct name, etc, click on the Advance Tab, use Custom Port with Port 25, None as authentication, and do not enter any Username and Password. Under authentication of None, the name of the SMTP will not have your Username appended. This is the equivalent, after having previously done the set up, to those email clients with a setting to use the info of the Incoming for authentication.
Let us know, but Roadrunner can vary from area to area on this, but this is the way it seems to always work.
Ernie

I have got a new imac - set up my mail to access my hotmail account and i have logged on today and can't find mail any where - this is my first mac !!

I have got a new imac - set up my mail to access my hotmail account and i have logged on today and can't find MY mail ICON any where - this is my first mac !!

Hello
Have you checked the applications folder?
To quickly find it on the top right press the spotlight button it looks like that image
and type in Mail it should appear in the spotlight list, click it to launch mail or alternatively right click it and press open enclosing folder to find out where it has vanished too

New user/account in Mail - how do I get Set-up assistant off?

Hi,
I am helping a friend set up their new Mac Pro. They have never owned a computer - and they are using Leopard.
The outgoing mail server, etc... isn't working. I want to just get him into Mail Preferences and set up the accounts there.
However the Set-up assistant keeps saying "Welcome to Mail" and he can't seem to get past this (according to him on the phone)...
Suggestions?
Thanks!

Please clarify: if he can't get past Welcome to Mail, how does he know the outgoing server will not work?
If there is one account set up, you can hold down the Option key when clicking on the + to add an account, and bypass the account setup assistant.
You could create a New User Account on your Mac, and as that New User setup one account, and then email him the com.apple.mail.plist file from that New User Home Directory/Library/Preferences -- archived to properly email I would expect would be needed. If he then replaced that file, if one exists, in his Home directory/same location, then at least one account should be ready to go when he next launches Mail.
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Ernie

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My wife and I were both using our Mac as a single user, but logging into iTunes under separate iTunes accounts to download our own music and apps.
This week I set up a new User Account in her name, and transferred all music and apps to her User Account so she would be able to access and sync on her own account, just by fast switching, rather than logging into iTunes each visit.
When she plugs her phone into the iMac to sync via iTunes, she gets the following message:
*iTunes could not sync information to the iPhone " " because another sync client is already running*.
Anyone had this problem and found a solution ?

I recently had this same error message problem with my 3GS. Here's everything I did, one of the steps solved the problem...
1. Restarted with the phone unattached.
2. Repaired permissions using Disk Utility.
3. Restarted the phone. Here's where I had some difficulty: After swiping to confirm the shutdown, the screen went black, and I had the spinning icon that wouldn't go away. I ended up having to hold the lock and home buttons down to force shutdown the phone. I powered it back up, and it took forever to start, but it eventually did. I then power-cycled it one more time, and everything was back to normal.
4. Started up iTunes. Go into the preferences, and under the "Devices" tab, I found my previous backup. I deleted it.
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How do I set up a new user account that can use all my software?

I set up a new user account on my 3 year old BTO iMac running OS 10.8.5. Unfortunately, when I tried to use it, the computer thought none of my software was registered, activated, licensed, etc. With 26 GB of applications on this machine, it will be a colossal chore to re-do everything. Is there any way around this?
Thanks for your time,
Larry

Is your regular user an Admin?
Yes. So is the new account I tried to set up.
Are these apps installed in the main /Applications folder?
Yes.
Are they App Store apps or installs from disc/download?
Both, but App Store purchases are a clear minority, and aren't much of a problem, due to the ease of re-downloading and activating. The downloaded programs are the ones that present the problems. I have not been good about archiving serial numbers and the like, mostly because I've never had a problem like this before.
What specific apps are you having trouble with? For instance, I know that MS Office and Adobe CS5 for perfectly well for all users on my MBP.
This is a very long list. Let me give you some of it, and if you really need all of them, I'll add to the list later.
1Password 4
ABBYY FineReader for ScanSnap
Adobe Acrobat 8 Professional
Adobe Photoshop Elements 8 plus On ONE add-on filters
Burn
calibre
DiskTracker
Dragon Dictate
Flv Crunch 1.5.0
GraphicConverter
Harmony Assistant
iBank
iSkysoft iMedia Converter Deluxe
MacX Video Converter Pro
QMidi
Screenium
Unison
WireTap Studio
Also, what troubleshooting steps have you taken so far?
Not much, since I have no idea where the problem is. I looked for some central repository of software serial numbers or activations, but didn't find one.

How can I set up a new user account that has access to iPhoto data on Admin account?

I have set up a new user account for my son. I have set up his parental controls but I would like him to have access to the data in iPhoto and iTunes from the Admin account. I do allow him access to the applications with the parental controls, but they are empty. Thanks for your help!

Is your regular user an Admin?
Yes. So is the new account I tried to set up.
Are these apps installed in the main /Applications folder?
Yes.
Are they App Store apps or installs from disc/download?
Both, but App Store purchases are a clear minority, and aren't much of a problem, due to the ease of re-downloading and activating. The downloaded programs are the ones that present the problems. I have not been good about archiving serial numbers and the like, mostly because I've never had a problem like this before.
What specific apps are you having trouble with? For instance, I know that MS Office and Adobe CS5 for perfectly well for all users on my MBP.
This is a very long list. Let me give you some of it, and if you really need all of them, I'll add to the list later.
1Password 4
ABBYY FineReader for ScanSnap
Adobe Acrobat 8 Professional
Adobe Photoshop Elements 8 plus On ONE add-on filters
Burn
calibre
DiskTracker
Dragon Dictate
Flv Crunch 1.5.0
GraphicConverter
Harmony Assistant
iBank
iSkysoft iMedia Converter Deluxe
MacX Video Converter Pro
QMidi
Screenium
Unison
WireTap Studio
Also, what troubleshooting steps have you taken so far?
Not much, since I have no idea where the problem is. I looked for some central repository of software serial numbers or activations, but didn't find one.

New user account fixes sleep problem... what next?

I have a Macbook Pro 2.4 GHZ that will no longer sleep automatically. I've tried a number of fixes, but the only thing that has restored normal sleep behavior is creating a new user account. Since the problem seems isolated to my current user account, what can I do to fix my user account? I'd prefer not to rebuild this account or reinstall Snow Leopard. Any thoughts are appreciated.
I've tried:
Quitting everything
Resetting PRAM
Resetting the SMC
Turning off bluetooth
Re-pairing my bluetooth keyboard and mouse
Turning off airport
Unplugging everything, including power
Changing energy saver preferences
Restoring energy saver preferences
Deleting unused login items (only iTunesHelper, Things Helper, and AdobeResourceSynchronizer remain)
Looking in Activity Monitor for suspicious processes
Nothing above worked or revealed any clues. I haven't installed any new software recently. I did use a Verizon USB760 3G modem for the first and only time on a recent trip, but did not install software to accompany it. I can find no traces of the device on my system since returning home but am suspicious.
Thanks for any help. Cheers!

Yes. You got it. My computer will sleep when I close the lid or click on  > Sleep, but not when I leave it idle for the amount of time set in the Energy Saver preference pane.
I tried deleting com.apple.systempreferences.plist from the folder ~/Library/Preferences and restarting but the computer still won't sleep. Other ideas anyone?

Help with setting up a new user account

What is the solution to file sharing on the same computer with two separate User Accounts? I want to set up a new user account, but I want to be able to access the Documents, Music, Movies and Pictures folders, as well as others possibly in the original account. Is this easy to do, and/or possible without messing around too much with permissions and the like?
Thanks,
Mac

Setting up read only access for other users is pretty easy. Just change a few permissions and you're done. I'll show you how to do it if you like.
Setting up full read+write, well, that's a little trickier. It's because of how Mac OS X sets up permissions on new files and folders. By default, any new file or folder that is created gets full read and write permissions for the user that created it, and read-only for everyone else.
Changing permissions on the two users' home folders to that both users have full read+write for everything inside can be done, and it's not too hard. The problem is when new files are added - they will be read only for the other user. So the procedure has to be repeated again and again, every time a new file is created.
Having said that, it is possible to set up Access Control Lists on certain folders, so that anything that is created in to copied to the folder automatically gets read+write for both users. This is a little trickier to set up, but it can be done. I use it to share iMovie projects, and an iPhoto library between my and my wife's user accounts and it works well.
The latter solution requires entering some scary-looking Terminal commands. If you bro is scared to ask for help in web forums then he sounds likely to be scared of Terminal commands too. :/

I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?

I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?

Using iPhoto as the email client in iPhoto does not creatge a sent copy. iPhoto indicates in the Info drawer if a photo was emailed by iPhoto (under the Sharing section):
There's no easy way to search for photos that have been emailed. Each photo has to be inspected via the Info tray.
One could add a keyword to emailed photos which would let a smart album keep track of those photos.
A better solution, IMO, is to set Mail as the email client (in iPhoto's General preference pane) and use it. That will give you an sent copy, better access to your contacts and, if you want a theme, numerous photo themes under the Stationary section of Mail.
OT

Problems setting up e-mail in a new user account

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