PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME
My 9800 ( I have 2 - one spare ) is driving me nuts- will not let me set up email accounts from my other Curve model.
Repeatedly told that either user name or details are wrong, yet they are RIGHT on website.
Exasperated
Help please??
Fair winds and kind landfalls

Thank you- I have read through that thread and can see some resonance with my issue.
My AOL emails work VERY fast with BB, in fact almost simultaneously received on PC & Torch " ping ping!"
This issue only raised its ugly head when I had 2 Torches replaced by my insurers.
Whilst the claim was in process I used a new Curve, loaded from backup on PC to keep emails going and of course phone & web facilities. ( I use the BB to power internet via bluetooth to my PC / laptop when living on a remote island with no phone lines or power supplies) All was fine. Swapping email accounts took a few minutes with the usual password confirmations for each AOL screenname etc.
Then the new Torches came back from insurers, and I tried to swap devices. Phoning & texting is fine. Al data and contacts swap over fine.
SETUP email accounts.............stymied every time. It says repeatedly that my user name/password is invalid etc etc etc
Have tried security wipes. Have tried setting up new BB ID & passwords on PC website. All is OK until I try to setup emails on the Torches. This has used up ridiculous amounts of time- all wasted.
I love the BB phones and the fast email push......in fact I recently bought a new Sony Xperia Z1 but sent it back because of wifi coverage meant no emails on that superb phone for lots of the time.
Good old BB I said..........I always get emails wherever I am. ( Rural Scotland has very patchy radio & wifi coverage)
Was about to purchase new Z10s just to get a bigger screen, but now I am averse to buying ANY BB phone again because this present mess means I may never get emails set up again. How nuts is that?
Many thanks for all help & suggestions..........boy do I need them!!
Kind wishes from West of Scotland
Fair winds and kind landfalls

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME

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