Problems setting up Tiscali e-mail account using W...

Hi All
New to this - my first post so apologies if I'm asking the obvious!
I used to be with Tiscali as service provider and continue to use my Tiscali e-mail addy and check it on Tiscali webmail page.
Tonight I decided to set it up on Windows Mail. Can receive my e-mails but cannot send. I'm getting this error message -
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: xxx', Account: 'home', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
I know Tiscali is having a few problems at the mo but I can send using the webmail page.
I have a feeling I am having trouble since I changed to BT as my provider as months back, before I changed, I seem to remember it being ok?
Can anyone tell me if I need to amend the server details? Currently using pop.tiscali.co.uk as incoming and smtp.tiscali.co.uk as outgoing?
Thanks in advance
Cheers

camperfan wrote:
Hi All
New to this - my first post so apologies if I'm asking the obvious!
I used to be with Tiscali as service provider and continue to use my Tiscali e-mail addy and check it on Tiscali webmail page.
Tonight I decided to set it up on Windows Mail. Can receive my e-mails but cannot send. I'm getting this error message -
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: xxx', Account: 'home', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
I know Tiscali is having a few problems at the mo but I can send using the webmail page.
I have a feeling I am having trouble since I changed to BT as my provider as months back, before I changed, I seem to remember it being ok?
Can anyone tell me if I need to amend the server details? Currently using pop.tiscali.co.uk as incoming and smtp.tiscali.co.uk as outgoing?
Thanks in advance
Cheers
Hi.
In order to send emails "from" your Tiscali email address (whilst it's still working) you need to alter the smtp server to mail.btinternet.com. Receiving is fine as you've noticed.
You will then almost certainly get a 553 error message (address verification), in which case pop along to my shortcuts option 0e.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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