Problems settings up emails on exchange

Hi guys,
I've got a user with a Nokia Lumia 800 which I'm having trouble setting up emails on exchange. I get the following error:
There is a problem with the certificate for "domain". Contact a support person or your service provider
Error code: 80072F0D
I have tried setting up another email account and attaching the mail certifcate. I have installed it but I still get the same error trying to recreate the email address.
Any help would be great

And you are _sure_ you are using the 1and1.com exchange account service and not just a pop or IMAP account?
You'll need these credentials
Your login, mail address, password, exchange server address and domain
The domain may possibly be left blank, the others are required
If there is a configuration issue here it's wit the mailclient which is supported by MSFT and not Nokia so I'd suggest you contact them here.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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