Problems since iPod software update

Since I updated my iPod software the computer and iTunes do not recognize my iPod. No amount of resets and charging, changing USB ports changes this. When I do plug in iTunes also freezes. Once iTunes worked and acknowledged the iPod and said it was corrupted and that I should restore it, but I cannot replicate this result now. Furthermore I have 10 gigs of hi res photography stored on which I would lose. Do I have any more options? At this point I couldnt restore it even if I wanted to.
This is all ridiculous since it came IMMEDIATELY after the software update.

Pdtaylor, I have some of the same problems. I purchased the 30gb video ipod from Bestbuy yesterday. Had itunes 6 on my pc, but when I connected my new ipod, I got a warning that I had to upgrade to itunes 7 or higher. Fine. I uninstall itunes 6, restart pc. I go and download the latest itunes 7 software from itunes, installed it and reboot my pc. Next I start itunes 7, plug in my new ipod. Winxp detects it as a removable drive. Fine, this is normal. I start itunes 7. It briefly detects the ipod, does some kind of software update to the ipod, which I assume is a firmware upgrade? The ipod shows up in itunes 7. I can add some music, see old playlist, etc... I disconnect the ipod and it plays back music, as it should.
BUT, the next time I connect my ipod, winxp see's it, but itunes 7 can't find it. I get a 'do not disconnect' message on the ipod. After 30 minutes of this, I decided to unplug the ipod and uninstall the itunes 7 software, restart and then re-install intunes 7 again,restart. I connect the ipod, winxp see's it, but still intunes 7 does not detect the ipod. *** is this sh**?
For 2 hours I google the web reading about some people having very similar problems with intunes 7 with 5th gen ipod video models. Some folks say it the firmware upgrade, which is suppose to fix video playback problems, so maybe the new firmware is funky?
Today I'm going to take my new ipod back to Bestbuy for an exchange. If I still have problems with itunes 7, then I'm going to get a refund of my hard earned money and look for a non-ipod music player.
Intel Windows XP
Intel Windows XP

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Connection problems since last software update

Since the last 2 software updates on August 19 (Security Update 2009-004 and Safari), my internet connection is very slow and sometimes breaks down. This is most apparent when streaming music breaks off repeatedly (which never happened before) or when even clutterless sites such as Google take a long time to load. I am running OS X 10.5.8 on an iMac (2008) with Safari 4.0.3, but Firefox also runs slow, so the problem might not be with the Safari update. By the way, another Mac running on an older version of Tiger and connected to the same router is connecting without problems.
However, Network diagnostics says that my Internet connection seems to be working properly.
I am certain this has to do with the last updates and am wondering if I am the only one experiencing these problems? What can be done?

Hi Gerrit,
There is obviously an inbuild error in the last system update. Some portables suffer from this speed slowdown only when connected to power while everything is fine when working on battery. There is an patch for it (10.5.8AirPortUpdate1.0), sorry I dont have the entire link but you should find it).
Mine is suddenly slow when connected to a secondary monitor and the browser window is moved there, whule everything speeds up to normal when moving the brwoser window to the power book - no matter if it set as the primary or secondary monitor.
I am looking for urgent help mayself for almost a week and do not understand why the Apple folks are´nt dealing with the issue. Hope there is a solution soon.
Regards,
M.

Airport/Internet Problem Since Last Software Update

I am having a problem with my airport not connecting to my wireless network(s). I have an airport express at both home and work and it is doing the same. My computer will find the wireless network in the list but I can't connect to the internet or email, although I can connect to other users on the network successfully. It seems to be an internet configuration that is causing the problem. It worked fine until I ran software update. Is there something in the last update that may be causing the problem?

Fixed my own problem but not quite sure why it worked. I logged in as another user and had to manually enter my keychain password for the wireless network I am using. I then logged out and logged back in as the admin user and it automatically asked me for my password for keychain access. I entered it and everything works fine now. The system seemed to be having problems accessing my keychain for some reason...

Problem with video after installing ipod software update 1.2

I recently downloaded the ipod software update version 1.2 for my ipod. It seems to have changed the video screen output as some of my videos now do not play full screen and instead have black boarders down each side of the screen while playing.
At first I thought switching off the widescreen option in the video settings screen would fix the problem but doing this cuts off a large portion of the picture at the top and bottom of the screen. I can only assume this change in screen ratio came with the update and was wondering if anyone knows of a way to fix this problem or if it will be fixed in the next ipod software update with some kind of option to switch screen ratios in the video settings menu.
I would like to keep updating my ipod but have since reset it so icould get full screen video playback and have been avioding the updates incase it happens again.

hmmmm. were those videos that you converted yourself
with QT Pro, alg2? if so, it might be worth checking
on the possibility from this document:
QuickTime Pro: DV format movies may require
adjustment for iPod
(if the source files were DV PAL, that can produce
the "bars down the side" effect ... unlike NTSC where
you get the "bars along the top" effect shown in the
graphic in the document.)
I did convert them myself but but not with quicktime pro will this solution still apply if were to purchase QT Pro or should i contact the company i bought my programme from.

Problem with new iPod software update and Robi DAB radio

There seems to be a compatability issue between my iPod Classic and my Robi DAB radio attachment. The DAB radio was working just fine until last week, when I downloaded the latest iPod software updates. Since then, the Robi works fine when it is used as a remote control for the iPod, but when it is used in radio mode, the iPod shuts down after a few minutes (as though it does not recognise that the radio is still attached, and thinks that there is no activity) and the Robi closes down too (due to lack of battery power when the iPod is no longer on). It could be a coincidence, but my guess is that the iPod updates are causing a problem.
I have tried to remove the new software updates from the iPod, ie I deleted the latest updates from the iPod software updates file (C/Documents and Settings/user name/Application data/Apple Computer/iTunes/iPod Software updates), unchecked the box labelled "automatically check for software updates", and then tried to restore the iPod using the old software. At that point, a message from iTunes appeared, to the effect that it could not go any further due to no internet connection. I could not find any way of restoring the iPod without letting iTunes download the current sortware updates.
So the question is, does anyone else have a similar compatability problem (with the Robi or anything else) and how can I get the iPod to run on the previous software?
I would be very grateful for any advice, as this is a very frustrating problem.
Sue
Message was edited by: Sue Marsh1

The good news is that I removed the most recent iPod software update, restored the iPod (ie returned it to factory settings and reloaded all 14500 songs) and now I am really pleased to say that the iPod and the Robi are working together again in harmony, which is a huge relief.
Since I had inadvertently deleted the previous version of the iPod software from my PC, I had to download the files from here;
http://rapidshare.com/files/73863240/1.0.3.zip.html
I have contacted Roberts Radio about this problem. The recent 1.1 software update must be even more frustrating for them, since they have sold lots of Robi radios.
If anyone needs help to revert to the previous iPod software, have a look at this thread, where the instructions are printed in red;
http://discussions.apple.com/thread.jspa?threadID=1343689
Message was edited by: Sue Marsh1

Problems Receiving Emails and some data on WIFI since latest software update.

Problems Receiving Emails and some data on WIFI since latest software update.
My blackberry torch will not receive emails on wifi since the latest software update, I've tried numerous wifi networks and several handsets, even had them replaced and received a brand new. Still the same problem.
When turning off the wifi network on the torch, the phone will stall for 5-10min while it tries to communicate with the network (vodafone) to receive outstanding emails and data.
Can someone please inform Blackberry and get a quick fix on this

Sounds like you have Do NOt Disturb turned on.
settings - do not disturb - off

Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

PROBLEM: iPod software update

I have been on the website numerous times to download the iPod software update and every time the process seems to go through all the steps successfully, until I try to sync my iPod with iTunes and I get this error message:
SOME OF THE SONGS IN ITUNES MUSIC LIBRARY WERE NOT COPIED TO THE IPOD BECAUSE YOUR IPOD SOFTWARE IS TOO OLD. GO TO WWW.APPLE.COM TO GET THE LATEST IPOD SOFTWARE UPDATE.
I got to the website to download the update every time I get this message, reboot the computer as prompted after the download, and then I try to sync and I STILL get the error message. Please help!

Welcome to Apple Discussions.
After you downloaded the iPod software updater, you need to install the updater, then run it. Attach the iPod when you are told, and choose update. Then the software on the iPod will be updated.
By the way, do you have an iPod AC charger? I am not sure but you may be required to plug the iPod to the charger to complete the update.

Problem getting calls since last software update iphone 4s

Since latest software update my 4s wont ring unless the phone is unlocked, the missed call showes in notifacations right away, is anyone else having this issue?

Are you sure that "Do Not Disturb" setting has not been accidentally turned on ?

"Ipod software update server could not be contacted": Ipod Restore

When I was trying to update software on my 4th generation Ipod Touch, the screen froze with the 'connect to Itunes' image (i.e. the Itunes logo and the USB). The screen has been frozen that way since and consequently, I have tried to restore my Ipod.
I have uninstalled and installed the latest update of Itunes; updated Windows; re-started my computer numerous times and tried holding the power off/home buttons down together. When Itunes loads, I always get the option of restoring my Ipod however once it has finished extracting software, it says "it cannot be restored at this time because the Ipod software update server could not be contacted or is temporarily unavailable".
Therefore, I was wondering if anyone can provide any help in terms of what to do as I am really stuck :/
Thank you!

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

" the iPod software update server could not be contacted " what am I suppose to do now? please help.

Hi, It's been a week now since im having this problem with my iPod touch 4thgen 8GB. it says it needs to be restored but when i do so it gives me an error which says " the iPod software update server could not be contacted ". I've tried restoring it a hundred times and each time this is what it says. under it is written " make sure your network settings are correct and your network connection is active or try again later ". what does that mean? that what am I suppose to do now? please help.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

ITunes 7 for Windows: iTunes could not contact the iPod software update...

Please help: Cannot update iPod though it says one is available.
I receive the following alert message:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
I am connected and am even able to purchase songs on through iTunes.
The "solution" in (Article: 304468) DOESN'T WORK!!!!!
(From Article: 304468:
"Symptom: Some customers may notice the following alert message when trying to update or restore an iPod in iTunes 7 or later:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
Internet access is required to download iPod software updates. However, if you are able to connect to the Internet with Internet Explorer and can also access the iTunes Store, see the solution below to resolve this issue.
Products affected
* iTunes 7 or later for Windows
* Any iPod model
Solution
1. From the Start menu, choose Control Panel.
2. Open the Internet Options control panel.
3. Click the Connections tab.
4. Click the LAN Settings button.
5. Select the Automatically detect settings checkbox.
6. Click OK in both windows.
7. Reopen iTunes and connect your iPod.
8. Update or Restore your iPod.
THIS DOESN'T WORK. Any other ideas as to what I can do to solve this? Thank you for any & all help in this matter.

I had a similar problem and your link helped me to solve the problem. Recently I changed my ethernet network card and since then my itunes worked strangely: itunes store worked, podcasts worked, mini-store doesn't, ipod update doesn't and diagnostics says that I had no Internet connection. Attached you can see the report.
It's weired that itunes is based in LAN Connections for sometinhgs and not for the others. Crazy!
Thanks and good luck with your problem.
Javier
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4600i
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 6968E7753F46D042
Current user is an administrator.
The current local date and time is 2008-01-21 21:05:41.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce FX 5200
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {649F8F53-CE87-4891-A18A-A2A215ADB095}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers: 87.216.1.65
87.216.1.65
87.216.1.66
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-01-21 08:09:20.

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.

Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David

HT201210 i my ipod touch cannot be restored at this time because the iPod software update server could not be contacted or temporarily unavailable???

i updated already my ipod touch yesterday but when i add somes songs ,,didnt sync automatically,,pls help me,,,
thank you

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

IPod software update server could not be contacted

I was attempting to sync my iPod Classic and received a message saying:
iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
I did this and received this message:
The iPod software update server could not be contacted.
I have powered my iPod off (holding down menu & toggle) several times and I have quit iTunes and opened it again to see if this would fix the problem but I always get the same error messages listed above.
Can anyone tell me how I can resolve this problem?
Thank you!

Hey there,
Make sure you iTunes is enabled through the Windows firewall. Instructions on how to do this can be found [HERE|http://support.apple.com/kb/TS1368] as well as other troubleshooting solutions for this issue.
If you are using Norton or McAfee AV, I would try temporarily disabling them to see if that helps the situation as well.
Or see if this article can help you out. It's worth a shot.
http://support.apple.com/kb/TS1814?viewlocale=en_US
Hope this helps.
B-rock

Problems since iPod software update

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