Problems since the last update and unable to remove program from comp...

I haven't been able to run itunes since the last update. Anytime I try to run it, it gives me the preparing to install window and then a little while afterwards, says that the folder program files contains an invalid character. I tried moving the program out of the that folder even as far as to the desktop as the help topic suggested. I have tried removing the program from the comp, but it won't let me do that because of the same reason it won't run itunes. I am at a loss of what to do. I can't seem to be able to repair it nor can I remove it and reinstall. I really don't want a defunct program just eating space on my comp. Please help.

Can you install any program? If so can you install the MS cleanup utility?
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
If you can't install it then I'll need a email that I can send the exe to. I just did this for someone else so don't worry.

Similar Messages

  • Stability problems since the last update

    hey there,
    It's really easy and intuitive to work with Muse but since the last update I am facing a lot of stability problems with the software, just wanted to know if some of you do so too or I should reinstall it. Here are the Major Problems,
    - Zoning in further than 125/150 % will crash the program
    -I am currently working on a 30mb (muse file size) big homepage about 8000px long. I didn't have any problems when stretching the page so long in the beginning but now the program will crash as soon I try so change the site length, including click an drag at the bottom and manual input via site->site properties.
    I work with Windows 7x64, a I7-3770 and 16gb Ram.
    I use the other products of the CC as well and didn't face any stability problems so far even though i think some of them need way more workingpower :/
    So, what do you think?
    All the best, Lucas

    If you have a large image on the page that was imported using File > Place or as part of a slideshow and it's being cropped in Muse, zooming in/out on the page can trigger a crash. I wish I could say this was newly introduced, but it's not. It's a bug we've been living with for awhile because the fix requires significant architectural changes. We've made those changes for the next major release (due out later this quarter), but this bug is still in Muse 7.
    You can avoid this crash by resizing and cropping the image(s) outside of Muse before bringing them into Muse.
    If you're interested in working with the new release in Beta, all subscribers who can accept the terms of the Non-disclosure Agreement are invited to join the Adobe Muse Private Beta Program at http://museprerelease.com
    The crash when changing Site Properties may, or may not, be related to the large image(s). Can you provide a screenshot of any errors that appear? Thanks.

  • Hi I've purchased music but itunes won't let me transfer it to my iphone. This has happened since the last update and is happening to my brothers iphone also on his laptop. any suggestions?

    HI there,
    my laptop recenty went kaput and needed a new hardrive which was installed. When I got it back I downloaded itunes again and then bought some music. I connected my iphone and it would not allow me to transfer the music over to the iphone at all. It allowed me to pull all the music on my phone over to the itunes list which I realised at that point did have my usual music list on it. I can't seem to transfer any music purchased over to my iphone for love or money. This is happening to my brother on his itunes account also and he said it's happened since the last update on his. Any suggestions - I'm quite desperate as this is driving me nuts.
    Many thanks,
    Sarah

    Plug in phone to computer.
    in iTunes click on your device and then Music Tab.
    Deselect the playlist in question, and click sync
    Try your sync again

  • Yahoo mail, anybody had problems since the last update

    On iMac, since last 10.7.3 update, (Yahoo) mail keeps asking me to log in to get mail. This does not work. The only way I can get mail, is to log out of Yahoo account and log back in again, then mail works, for a few hours then back again with the log in sign.
    This happened straight away after updating the Mac to 10.7.3.
    Anybody else using Yahoo have a problem with loosing log in.

    Can you install any program? If so can you install the MS cleanup utility?
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    If you can't install it then I'll need a email that I can send the exe to. I just did this for someone else so don't worry.

  • Big colors problem since the last update !

    Hi
    All was good before i install the 7.1.6 update.
    Since the update, my videos have strange colors with bad 'blocks' like if i use the 256 colors mode or even less !!
    Any ideas ?
    anyone with the same problem ?
    Thank you
    Olivier

    I see this trouble in the QT application itself and
    in a browser the images seem OK.
    If i look my videos with another player like VLC the
    pictures are normal. So i can really say it comes
    from QT.
    Bye
    Olivier
    http://videoandco.chez-alice.fr
    I have a similar problem looks like there are only 16 or 256 colors.
    Colors are wrong reading from Apple Movie trailer via Safari.
    However they are OK if I use firefox or VLC.
    I also tested mpeg4 files.
    The same file reads wrong vie QT or Safari but OK via Firefox.
    Seems to be happeninng since last update.
    Any idea ?

  • Problems since the last update

    I have been having several problems with my iPhone, all started after the last software update. First, the phone puts itsself in sleep mode for no reason. The phone now drops calls like crazy. Finally, when I dock the phone to charge it, it will not show it has received a charge. The battery indicator stays red. For no apparent reason, it will suddenly indicate a full charge. Has anyone else had this stuff happen lately?

    Standard troubleshooting steps in order are; power the iPhone off and on, Reset, Restore.
    If no change after any or all of these steps, give AppleCare a call (800) 694-7466, or make an appointment at an Apple Store if there is one nearby.

  • I can't access my MobileMe gallery since the last update

    I can't access my MobileMe gallery since the last update, and I don't have a computer to fix it or retrieve any of my pix or vids. What do I do?

    What do your mean by "mygallery"?  Is this some service independent of icloud?
    The old gallery on MobileMe is no longer, and icloud does not have such a service.  Did you save your old photos that were on MobileMe to a computer?  Because that was the only way to save them.  They are not on icloud.

  • Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8

    Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8.

    Also when I click on the link in my email to activate my account (in the hopes that a solve will be emailed to me) I get this message -
    "Something is wrong
    We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address."
    Same message if I cut and paste the link.

  • I am having problems interacting with Microsoft Office programs since the last update:cannot create a pdf through the 'print' menu in exel and both Word and Exel docs sent in Mac Mail end up being received as .dat files.

    I am having problems interacting with Microsoft Office programs since the last update:cannot create a pdf through the 'print' menu in exel and both Word and Exel docs sent in Mac Mail end up being received as .dat files.
    Both these situations have cropped up on my MacBook Pro since the last update.
    Thanks for your help.
    Cheers
    Bob

    The 'Winmail.dat' problem has been extensively covered in these forums, I would search for that (a Google search works well) and unfortunately I have not seen the pdf print problem before, but assuming the software is current and functions normally (other than the pdf print problem) I have no suggestion other than the obvious (but time consuming) re-installation of Office.
    I wish I had more

  • Since the last update of Firefox I've a real problem. While Firefox is running or in use my Laptop total freezes. The resource tool stops and nothing works. I have to power off my laptop to get by this.

    Since the last update of Firefox I’ve a real problem. While Firefox is running or in use my Laptop total freezes. I was working a Word document and my laptop stops cold. The resource tool stops and nothing works. I have to power off my laptop to get around this. This has occurs numerous time and started after the last update to Firefox. I did install Skpe recently. My configuration is as follows:
    Forfox 10.0.2
    User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
    Windows 7 version 6.1 build 7600
    Processor p6100 64-bit
    Please help me it is very annoying

    uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
    ... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
    so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

  • Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

    Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
    I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
    In the problem report, this is the error that stood out:
    Crashed Thread:  8  Dispatch queue: com.apple.iad.iadidmanager
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

    Hi there navicin79,
    You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    -Griff W. 

  • I have a problem with iMovie since the last update to 9.0.7

    I have a problem with iMovie since the last update to 9.0.7 when you press the camera button to import iMovie vypíče stops and an error message. Or he'll file> import from camera so iMovie also quits.

    Process:         iMovie [892]
    Path:            /Applications/iMovie.app/Contents/MacOS/iMovie
    Identifier:      com.apple.iMovieApp
    Version:         9.0.7 (1768)
    Build Info:      iMovieApp-1768000000000000~2
    App Item ID:     408981434
    App External ID: 9556074
    Code Type:       X86 (Native)
    Parent Process:  launchd [268]
    User ID:         501
    Date/Time:       2012-07-29 20:23:32.029 +0200
    OS Version:      Mac OS X 10.8 (12A269)
    Report Version:  10
    Interval Since Last Report:          8984 sec
    Crashes Since Last Report:           14
    Per-App Interval Since Last Report:  280 sec
    Per-App Crashes Since Last Report:   14
    Anonymous UUID:                      0EBB5AAE-B67D-4EFD-AA84-E30FBE793426
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000007bef5184
    VM Regions Near 0x7bef5184:
        __LINKEDIT             000000007016d000-00000000701d2000 [  404K] r--/rwx SM=COW  /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    --> MALLOC_TINY            000000007be00000-000000007bf00000 [ 1024K] rw-/rwx SM=COW 
        MALLOC_SMALL           000000007c000000-000000007c800000 [ 8192K] rw-/rwx SM=PRV 
    Application Specific Information:
    Performing @selector(a_noCaptureDevicesAvailable:) from sender MediumButton 0x7cd87010
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   ???                           0x7bef5184 0 + 2079281540
    1   com.apple.CMIOQTUnits         0x0eeff19b 0xeed4000 + 176539
    2   com.apple.CMIOQTUnits         0x0eeff5bf 0xeed4000 + 177599
    3   com.apple.CMIOQTUnits         0x0eedca8c 0xeed4000 + 35468
    4   com.apple.CMIOQTUnits         0x0eef9caa 0xeed4000 + 154794
    5   com.apple.QTKit               0x9a4e936c +[QTCaptureVDIGDevice _refreshDevices] + 470
    6   com.apple.QTKit               0x9a4e8ff4 +[QTCaptureVDIGDevice devicesWithIOType:] + 78
    7   com.apple.QTKit               0x9a44c8c6 +[QTCaptureDevice devicesWithIOType:] + 199
    8   com.apple.QTKit               0x9a439508 +[QTCaptureDevice inputDevices] + 41
    9   com.apple.QTKit               0x9a43944f +[QTCaptureDevice inputDevicesWithMediaType:] + 36
    10  com.apple.iMovieApp           0x000b5d83 0xaa000 + 48515
    11  com.apple.iMovieApp           0x000b4195 0xaa000 + 41365
    12  com.apple.iMovieApp           0x000ca004 0xaa000 + 131076
    13  com.apple.iMovieApp           0x000cc720 0xaa000 + 141088
    14  com.apple.iMovieApp           0x000c9cac 0xaa000 + 130220
    15  com.apple.iMovieApp           0x000cc9b8 0xaa000 + 141752
    16  com.apple.iMovieApp           0x000baa8b 0xaa000 + 68235
    17  com.apple.iMovieApp           0x000e32a3 0xaa000 + 234147
    18  libobjc.A.dylib               0x9a3285d3 -[NSObject performSelector:withObject:] + 70
    19  com.apple.AppKit              0x94f019a2 -[NSApplication sendAction:to:from:] + 436
    20  com.ecamm.iglasses            0x054d14ef newsendAction + 63
    21  com.apple.iMovieApp           0x000fbbdc 0xaa000 + 334812
    22  com.apple.AppKit              0x94f017b0 -[NSControl sendAction:to:] + 102
    23  com.apple.AppKit              0x94f016bf -[NSCell _sendActionFrom:] + 159
    24  com.apple.AppKit              0x94effc30 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1895
    25  com.apple.AppKit              0x94eff46f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 511
    26  com.apple.AppKit              0x94efeb89 -[NSControl mouseDown:] + 867
    27  com.apple.AppKit              0x94ef6841 -[NSWindow sendEvent:] + 6968
    28  com.apple.iMovieApp           0x002219db 0xaa000 + 1538523
    29  com.apple.AppKit              0x94ef181f -[NSApplication sendEvent:] + 4278
    30  com.apple.iMovieApp           0x000fb90c 0xaa000 + 334092
    31  com.apple.AppKit              0x94e0b73c -[NSApplication run] + 951
    32  com.apple.AppKit              0x94dae8e6 NSApplicationMain + 1053
    33  com.apple.iMovieApp           0x000ac62a 0xaa000 + 9770
    34  com.apple.iMovieApp           0x000ac195 0xaa000 + 8597
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x97819c02 __select_nocancel + 10
    1   libdispatch.dylib             0x9a006a5c _dispatch_mgr_invoke + 376
    2   libdispatch.dylib             0x9a0067fd _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib        0x9781a0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x92f7004c _pthread_workq_return + 45
    2   libsystem_c.dylib             0x92f6fe19 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x92f57cca start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib        0x9781a0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x92f7004c _pthread_workq_return + 45
    2   libsystem_c.dylib             0x92f6fe19 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x92f57cca start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib        0x978177d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x97816cb0 mach_msg + 68
    2   com.apple.CoreFoundation      0x984efcc9 __CFRunLoopServiceMachPort + 185
    3   com.apple.CoreFoundation      0x984f56af __CFRunLoopRun + 1247
    4   com.apple.CoreFoundation      0x984f4d6a CFRunLoopRunSpecific + 378
    5   com.apple.CoreFoundation      0x98504781 CFRunLoopRun + 129
    6   com.apple.FWAVCPrivate        0x039c672f AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 266
    7   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    8   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib        0x9781a0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x92f7004c _pthread_workq_return + 45
    2   libsystem_c.dylib             0x92f6fe19 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x92f57cca start_wqthread + 30
    Thread 6:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib        0x97819be6 __select + 10
    1   com.apple.CoreFoundation      0x98539320 __CFSocketManager + 1632
    2   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    3   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72289 _pthread_cond_wait + 938
    2   libsystem_c.dylib             0x92f72512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore 0x987e36b9 TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore 0x987e3190 TSWaitOnSemaphoreCommon + 272
    5   com.apple.CoreServices.CarbonCore 0x987e3419 TSWaitOnSemaphoreRelative + 24
    6   ???                           0x9412758c 0 + 2484237708
    7   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    8   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 8:: com.apple.audio.IOThread.client
    0   libsystem_kernel.dylib        0x978177d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x97816cb0 mach_msg + 68
    2   com.apple.audio.CoreAudio     0x959e3536 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
    3   com.apple.audio.CoreAudio     0x959de07c HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
    4   com.apple.audio.CoreAudio     0x959dc8bb HALC_ProxyIOContext::IOWorkLoop() + 1389
    5   com.apple.audio.CoreAudio     0x959dc2a1 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
    6   com.apple.audio.CoreAudio     0x959e626a ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
    7   com.apple.audio.CoreAudio     0x959dc1c3 HALB_IOThread::Entry(void*) + 69
    8   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    9   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib        0x9781780e semaphore_wait_trap + 10
    1   ???                           0x945e17ce 0 + 2489194446
    2   ???                           0x94195e06 0 + 2484690438
    3   ???                           0x945e1560 0 + 2489193824
    4   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    5   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72289 _pthread_cond_wait + 938
    2   libsystem_c.dylib             0x92f72512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore 0x987e36b9 TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore 0x987e3190 TSWaitOnSemaphoreCommon + 272
    5   com.apple.CoreServices.CarbonCore 0x987e3419 TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore 0x9878481a AIOFileThread(void*) + 892
    7   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    8   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 11:: jpegdecompress_MPLoop
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72289 _pthread_cond_wait + 938
    2   libsystem_c.dylib             0x92fffb08 pthread_cond_wait + 48
    3   ???                           0x9423e536 0 + 2485380406
    4   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    5   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72289 _pthread_cond_wait + 938
    2   libsystem_c.dylib             0x92f72512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation          0x91fb4506 -[NSCondition waitUntilDate:] + 404
    4   com.apple.Foundation          0x91fb432d -[NSConditionLock lockWhenCondition:beforeDate:] + 282
    5   com.apple.Foundation          0x91fb9880 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proapps.MIO         0x0de5c487 -[PluginLockPair scanPaths] + 540
    7   com.apple.Foundation          0x91f86318 -[NSThread main] + 45
    8   com.apple.Foundation          0x91f8629b __NSThread__main__ + 1396
    9   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    10  libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72289 _pthread_cond_wait + 938
    2   libsystem_c.dylib             0x92f72512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation          0x91fb4506 -[NSCondition waitUntilDate:] + 404
    4   com.apple.Foundation          0x91fb432d -[NSConditionLock lockWhenCondition:beforeDate:] + 282
    5   com.apple.Foundation          0x91fb9880 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proapps.MIO         0x0de5c487 -[PluginLockPair scanPaths] + 540
    7   com.apple.Foundation          0x91f86318 -[NSThread main] + 45
    8   com.apple.Foundation          0x91f8629b __NSThread__main__ + 1396
    9   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    10  libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib        0x978177d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x97816cb0 mach_msg + 68
    2   com.apple.framework.IOKit     0x9227ccd6 io_connect_method + 404
    3   com.apple.framework.IOKit     0x9222503d IOConnectCallMethod + 520
    4   com.apple.framework.IOKit     0x922252f1 IOConnectCallStructMethod + 84
    5   com.apple.iokit.SCSITaskLib   0x0ee92a8a MMCDeviceUserClientClass::ModeSense10(unsigned char, unsigned char, unsigned char, unsigned char, void*, unsigned short, SCSITaskStatus*, SCSI_Sense_Data*) + 220
    6   com.apple.iokit.SCSITaskLib   0x0ee91e77 MMCDeviceUserClientClass::sModeSense10(void*, unsigned char, unsigned char, unsigned char, unsigned char, void*, unsigned short, SCSITaskStatus*, SCSI_Sense_Data*) + 81
    7   com.apple.DiscRecording       0x95e07f43 DRDevicePlugIn::ExecuteMMCDeviceTask(DRExecuteSCSITaskParam*, __DRSenseInfo*) + 815
    8   com.apple.DiscRecording       0x95e07b13 DRDevicePlugIn::ExecuteSCSITask(DRExecuteSCSITaskParam*, __DRSenseInfo*) + 71
    9   com.apple.DiscRecording       0x95e07984 DROpticalDevice::ExecuteSCSITask(DRExecuteSCSITaskParam*, __DRSenseInfo*) + 250
    10  com.apple.DiscRecording       0x95e0761b DROpticalDevice::ModeSense10(unsigned char, void*, unsigned short*) + 323
    11  com.apple.DiscRecording       0x95e074a8 DROpticalDevice::GetCDCapabilitiesPage(__CDCapabilitiesPage*) + 120
    12  com.apple.DiscRecording       0x95e0629a DROpticalDevice::InitializeState() + 924
    13  com.apple.DiscRecording       0x95e00c78 DROpticalDevice::Initialize(void*, __CFData const*, __CFString const*) + 228
    14  com.apple.DiscRecording       0x95e008e0 _DRDeviceCreate(void*, __CFData const*, __CFString const*, __CFDictionary const*) + 253
    15  com.apple.DiscRecording       0x95e007c0 -[DRDevice(InternalBridgeMethods) initWithRegistryPath:forGUID:usingProfile:] + 46
    16  com.apple.DiscRecording       0x95e0078d -[DRDevice(InternalBridgeMethods) initWithRegistryPath:forGUID:] + 55
    17  com.apple.DiscRecording       0x95e41ad6 _DRDeviceCreate + 172
    18  com.apple.DiscRecording       0x95dffd14 DROpticalDevice::Create(__CFData const*, __CFString const*) + 24
    19  com.apple.DiscRecording       0x95dffc53 DRDeviceManager::RegisterAuthoringDevice(__CFData const*, __CFString const*) + 57
    20  com.apple.DiscRecording       0x95dffba7 DRDeviceManager::IOCDDeviceMatched(DRDeviceManager*, unsigned int) + 209
    21  com.apple.DiscRecording       0x95dff812 DRDeviceManager::DRDeviceManager() + 402
    22  com.apple.DiscRecording       0x95dff666 DRDeviceManager::Create() + 30
    23  com.apple.DiscRecording       0x95dfe1a9 DRAutoInit::Initialize() + 759
    24  com.apple.DiscRecording       0x95dfdcdf DRDeviceCopyDeviceForBSDName + 126
    25  com.apple.MPEG2PSRADPlugin    0x0e73067d FenwayIsFolderSupported + 613
    26  com.apple.MPEG2PSRADPlugin    0x0e723c71 -[FenRAD pathIsValidVolume:] + 120
    27  com.apple.proapps.MIO         0x0de5c642 -[PluginLockPair mountPath:] + 290
    28  com.apple.proapps.MIO         0x0de5c3d6 -[PluginLockPair scanPaths] + 363
    29  com.apple.Foundation          0x91f86318 -[NSThread main] + 45
    30  com.apple.Foundation          0x91f8629b __NSThread__main__ + 1396
    31  libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    32  libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 15:: com.apple.bdplayback-DVDEventCallbackThread
    0   libsystem_kernel.dylib        0x9781780e semaphore_wait_trap + 10
    1   com.apple.AVCHDPlugin         0x0dfcdc9a semaphore_wait(viona_semaphore_t*) + 42
    2   com.apple.AVCHDPlugin         0x0dfdb2bd WinPortServer::ProcessMessages() + 133
    3   com.apple.AVCHDPlugin         0x0dfcd300 ST20Thread::Run(PThreadRunParams*) + 38
    4   libsystem_c.dylib             0x92f71014 _pthread_body + 72
    Thread 16:: com.apple.bdplayback-TFThread
    0   libsystem_kernel.dylib        0x978198e2 __psynch_cvwait + 10
    1   libsystem_c.dylib             0x92f72220 _pthread_cond_wait + 833
    2   libsystem_c.dylib             0x92ff80ad pthread_cond_wait$UNIX2003 + 71
    3   com.apple.AVCHDPlugin         0x0e0eb58c WindowsEvent::Wait(int) + 86
    4   com.apple.AVCHDPlugin         0x0e11b4e1 IdleFiberEntry(void*) + 305
    5   com.apple.AVCHDPlugin         0x0dfcd300 ST20Thread::Run(PThreadRunParams*) + 38
    6   libsystem_c.dylib             0x92f71014 _pthread_body + 72
    Thread 17:: com.apple.bdplayback-OSXMessageThread
    0   libsystem_kernel.dylib        0x9781780e semaphore_wait_trap + 10
    1   com.apple.AVCHDPlugin         0x0dfcdc9a semaphore_wait(viona_semaphore_t*) + 42
    2   com.apple.AVCHDPlugin         0x0dfdb2bd WinPortServer::ProcessMessages() + 133
    3   com.apple.AVCHDPlugin         0x0dfcd300 ST20Thread::Run(PThreadRunParams*) + 38
    4   libsystem_c.dylib             0x92f71014 _pthread_body + 72
    Thread 18:: com.apple.bdplayback-DDPTask
    0   libsystem_kernel.dylib        0x9781780e semaphore_wait_trap + 10
    1   com.apple.AVCHDPlugin         0x0dfcdc9a semaphore_wait(viona_semaphore_t*) + 42
    2   com.apple.AVCHDPlugin         0x0dfdb2bd WinPortServer::ProcessMessages() + 133
    3   com.apple.AVCHDPlugin         0x0df88bc1 ScheduleRoutine + 81
    4   com.apple.AVCHDPlugin         0x0dfcd300 ST20Thread::Run(PThreadRunParams*) + 38
    5   libsystem_c.dylib             0x92f71014 _pthread_body + 72
    Thread 19:
    0   libsystem_kernel.dylib        0x9781991a __psynch_mutexwait + 10
    1   libsystem_c.dylib             0x92f7313b pthread_mutex_lock + 595
    2   com.apple.DiscRecording       0x95dfdefc DRAutoInit::Initialize() + 74
    3   com.apple.DiscRecording       0x95dffa40 DRDiskArbitor::DiskAppearedCallback(__DADisk*, void*) + 30
    4   com.apple.DiskArbitration     0x902f6b8b _DADispatchCallback + 99
    5   com.apple.DiskArbitration     0x902f68c0 _DASessionCallback + 320
    6   com.apple.CoreFoundation      0x984c01ef __CFMachPortPerform + 303
    7   com.apple.CoreFoundation      0x984c00a5 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53
    8   com.apple.CoreFoundation      0x984bfcd2 __CFRunLoopDoSource1 + 146
    9   com.apple.CoreFoundation      0x984f59c6 __CFRunLoopRun + 2038
    10  com.apple.CoreFoundation      0x984f4d6a CFRunLoopRunSpecific + 378
    11  com.apple.CoreFoundation      0x98504781 CFRunLoopRun + 129
    12  com.apple.DiscRecording       0x95dff285 DRWorkLoop::WorkLoop() + 273
    13  com.apple.DiscRecording       0x95dff15d DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
    14  com.apple.DiscRecording       0x95dfeefe DRThreadObject::StartRoutine(DRThreadObject*) + 142
    15  com.apple.DiscRecording       0x95dfee6f DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
    16  libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    17  libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 20:
    0   libsystem_kernel.dylib        0x978177d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x97816cb0 mach_msg + 68
    2   com.apple.CoreFoundation      0x984efcc9 __CFRunLoopServiceMachPort + 185
    3   com.apple.CoreFoundation      0x984f56af __CFRunLoopRun + 1247
    4   com.apple.CoreFoundation      0x984f4d6a CFRunLoopRunSpecific + 378
    5   com.apple.CoreFoundation      0x984f4bdb CFRunLoopRunInMode + 123
    6   com.apple.CoreMediaIO         0x92f1139f CMIO::DAL::RunLoop::OwnThread(void*) + 151
    7   com.apple.CoreMediaIO         0x92f08938 CAPThread::Entry(CAPThread*) + 176
    8   libsystem_c.dylib             0x92f6d557 _pthread_start + 344
    9   libsystem_c.dylib             0x92f57cee thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x008505a7  ebx: 0x0eefc77d  ecx: 0x0ef386a0  edx: 0x0ef3869c
      edi: 0x857aa140  esi: 0x00000000  ebp: 0xbff55388  esp: 0xbff54b3c
       ss: 0x00000023  efl: 0x00010246  eip: 0x7bef5184   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x7bef5184
    Logical CPU: 0
    Binary Images:
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      0x5f2000 -   0x608ff3  com.apple.iLifeFaceRecognition (1.0 - 21.1) <B06AF65E-3188-3361-BD75-3EE9B2DF4A68> /Applications/iMovie.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
      0x618000 -   0x619ff3  com.apple.Helium (3.1.0 - 18567.3) <72A242AC-3BA7-3DD5-A043-000C7A9DCD11> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
      0x61e000 -   0x64cfe3  com.apple.MPEG2TSDecoder (1.0 - 84) <7E230E93-F7F6-34A2-8B60-E6F79E353426> /Applications/iMovie.app/Contents/Frameworks/Mpeg2TsDecoder.framework/Versions/ A/Mpeg2TsDecoder
      0x686000 -   0x705ff7  com.apple.iLifeMediaBrowser (2.7.1 - 543) <679D1492-6CE0-3A36-85E7-B0B612CED18F> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
      0x749000 -   0x867ff3  com.apple.WebKit (8536 - 8536.25) <5365AA39-A1A7-315D-AA1C-0C564909C0E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
      0x919000 -   0x91aff7 +com.bensyverson.dvmatte.autopicker (1.0 - 1.0) <EB13CAE4-1A5F-7C8E-F4FA-39C5B0A22636> /Applications/iMovie.app/Contents/Frameworks/DVMAutopick.framework/Versions/A/D VMAutopick
      0x922000 -   0x923fff +eOkaoCom.dylib (1) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Applications/iMovie.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoCom.dylib
      0x928000 -   0x94dff2 +eOkaoPt.dylib (1) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Applications/iMovie.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoPt.dylib
      0x955000 -   0x989fe7 +eOkaoDt.dylib (1) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iMovie.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
      0x98f000 -   0xaf6fff +eOkaoFr.dylib (1) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iMovie.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
      0xafd000 -   0xd00feb  com.apple.Helium.HeliumRender (2.1.0 - 18567.3) <A20BE37C-2987-3BB8-AA52-0607FE7CCF8C> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumRender.framework/Versions/A/HeliumRender
      0xd56000 -   0xdd7fe7  com.apple.Helium.Heliumfilters (2.1.0 - 18567.3) <3DCC7DCF-8734-31A0-9B6F-0139CC6CB71C> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumFilters.framework/Versions/A/HeliumFilters
    0x110e000 -  0x12cbfeb  com.apple.Helium.HeliumSensoCore (2.0.2 - 18567.3) <BFA19728-C6DD-3D2D-BFF5-1099CBB20679> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumSensoCore.framework/Versions/A/HeliumSensoCore
    0x1301000 -  0x1f8bff3  com.apple.WebCore (8536 - 8536.24) <06F7EC1E-A7F2-37F1-ADC6-687284E661D8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x39c2000 -  0x39f3ff3  com.apple.FWAVCPrivate (52.47 - 47) <14C9A9D3-4065-3395-A8BC-C0535162017E> /System/Library/PrivateFrameworks/FWAVCPrivate.framework/FWAVCPrivate
    0x3a69000 -  0x3a76ffb  com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x3ab9000 -  0x3abcfef  com.apple.LiveType.component (2.1.3 - 2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
    0x3ac1000 -  0x3b26fde  com.apple.LiveType.framework (2.1.3 - 2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
    0x3b9e000 -  0x3b9ffff +com.ecamm.pluginloader (Ecamm Plugin Loader v1.0.5 - 1.0.5) /Library/InputManagers/*/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
    0x3bac000 -  0x3badffe  com.apple.AddressBook.LocalSourceBundle (2.0 - 1143) <2D6A1C52-95F6-3BDF-BBEF-74A09A2642C1> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
    0x3bb2000 -  0x3bb5ffe  com.apple.DirectoryServicesSource (2.0 - 1143) <74F9B668-8028-334F-AC25-6A4588C5AFC9> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
    0x4478000 -  0x447fffc  com.apple.AppleGVAHW.component (1.1 - 1) <FC1BC394-2ACC-3611-B476-C3E991A901DE> /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW
    0x4527000 -  0x4549ffe  libssl.0.9.7.dylib (106) <FC1F6C04-EAD3-39D1-8E25-B1192E89D98B> /usr/lib/libssl.0.9.7.dylib
    0x54cc000 -  0x5500ff7 +com.ecamm.iglasses (v2.1.5 - 2.1.5) <3472A39E-58E9-1A03-6F10-E90966DE5D96> /Library/InputManagers/*/iGlasses.plugin/Contents/MacOS/iGlasses
    0x551b000 -  0x5563ffb  com.apple.CoreMediaIOServices (171.0 - 3244) <9563BB38-F23A-3FC6-855D-05487E700465> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/CoreMediaIOServ ices
    0x5584000 -  0x55abff7  com.apple.CoreMediaPrivate (20.0 - 20.0) <D963392A-4B4C-3B81-A873-E1C06C6829E6> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/CoreMediaPrivate
    0x5869000 -  0x58bafff  com.apple.AddressBook.CardDAVPlugin (10.8 - 320) <8A8BD10E-04F2-385A-B93B-CD03E13BA4B6> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
    0x58d7000 -  0x5937fff  com.apple.coredav (1.0.1 - 179.4) <3E62FDFC-D3A7-3196-A11F-93F54FF44EB8> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
    0x5970000 -  0x597dffb  com.apple.KerberosHelper (4.0 - 1.0) <6CB4B091-3415-301A-87B2-D9D374D0FC17> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
    0x5987000 -  0x5996ffd  com.apple.NSServerNotificationCenter (5.0 - 5.0) <A9BF8310-F1D2-38EC-AA1A-5ECB479B89CE> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
    0x59a1000 -  0x59a8ff7  com.apple.AOSNotification (1.7.0 - 636.2) <F68F735D-0B5C-3F27-9E39-FB296CF82958> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
    0x59b2000 -  0x5a0efff  com.apple.corelocation (1.0 - 1239.35) <6E266E57-FA31-3B35-9CFD-29AA45B52C7B> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x5a3b000 -  0x5a6dff3  com.apple.GeoServices (1.0 - 1) <5D61BA20-171C-373D-A8F0-BCC02AD1DD81> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
    0x5a7f000 -  0x5a88fff  com.apple.ProtocolBuffer (2 - 104) <BFA598AA-2E77-3578-B079-2C89796811B3> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
    0x8cda000 -  0x8e66ff8  GLEngine (8.5) <23C1BECF-D0EF-339D-B312-EFACB26C5983> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x8e9d000 -  0x8feeff7  libGLProgrammability.dylib (8.5) <27E2DAE2-DECE-364C-A1C2-138735A3869E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x901c000 -  0x9028ffb  libGPUSupport.dylib (8.5) <DCEDB13E-6E2C-3D14-965E-70522403723B> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
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    0x9073000 -  0x9075fff  libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
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    0x94a1000 -  0x94a1fff  com.apple.iLMBAppDefPlugin (2.7.1 - 327) <F64F0E0D-1124-30F2-8964-A930DC52448D> /Library/Application Support/iLifeMediaBrowser/*/iLMBAppDefPlugin
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    0x94ae000 -  0x94b5ff8  com.apple.iLMBAperturePlugin (2.7.1 - 327) <CF4434CB-6D74-3D2A-9763-A9E510C117CA> /Library/Application Support/iLifeMediaBrowser/*/iLMBAperturePlugin
    0x94bc000 -  0x94bffff  com.apple.iLMBGarageBandPlugin (2.7.1 - 327) <79CFDFDA-6C6C-3005-8B93-C0DDFEB091A6> /Library/Application Support/iLifeMediaBrowser/*/iLMBGarageBandPlugin
    0x9523000 -  0x9672ff7  com.apple.iLMBAperture31Plugin (2.7.1 - 327) <E019FCC1-82E9-3B5C-8857-C400E2A0C542> /Library/Application Support/iLifeMediaBrowser/*/iLMBAperture31Plugin
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    0x98de000 -  0x98e7ffd  com.apple.iLMBFinalCutPlugin (2.7.1 - 327) <AADD0E89-19B5-3B28-97F8-7EB1D3415D42> /Library/Application Support/iLifeMediaBrowser/*/iLMBFinalCutPlugin
    0x98ee000 -  0x98f9ffd  com.apple.iLMBiMoviePlugin (2.7.1 - 327) <9D46F8D8-DF2B-3FC5-A370-7E9392D82181> /Library/Application Support/iLifeMediaBrowser/*/iLMBiMoviePlugin
    0x9901000 -  0x9914fff  com.apple.iLMBiPhoto8Plugin (2.7.1 - 327) <AF08A61A-B994-34C5-A266-E53382D3C3B5> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhoto8Plugin
    0x991c000 -  0x9a6dfff  com.apple.iLMBiPhoto9Plugin (2.7.1 - 327) <23389FAA-EF09-3E96-9E56-9599C7C777D5> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhoto9Plugin
    0x9ab5000 -  0x9abdffb  com.apple.iLMBiPhotoPlugin (2.7.1 - 327) <0BCB9184-2CF4-3E30-AB5B-BC54CA0A459D> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhotoPlugin
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    0x9cc4000 -  0x9cccffe  com.apple.iLMBiTunesPlugin (2.7.1 - 327) <E7755FD8-BEAA-3A4C-973F-273432FBA0CD> /Library/Application Support/iLifeMediaBrowser/*/iLMBiTunesPlugin
    0x9cd3000 -  0x9d8aff7  com.apple.iTunesAccess (10.6.3 - 10.6.3) <20F54184-69D0-468A-CEA5-1665192AF5BA> /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
    0x9dba000 -  0x9dbbfff  com.apple.iLMBMoviesFolderPlugin (2.7.1 - 327) <9EDCCFF3-FEA7-3F34-8711-A1078D1DE025> /Library/Application Support/iLifeMediaBrowser/*/iLMBMoviesFolderPlugin
    0x9dc0000 -  0x9dc2ffb  com.apple.iLMBPhotoBooth2Plugin (2.7.1 - 327) <98886D3A-BB21-3939-9DA2-0793D05B799A> /Library/Application Support/iLifeMediaBrowser/*/iLMBPhotoBooth2Plugin
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    0xa5af000 -  0xa5c1fd9  com.apple.FCP Uncompressed 422.component (1.5 - 1.5) /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
    0xb28b000 -  0xb290fff  com.apple.audio.AppleHDAHALPlugIn (2.3.0 - 2.3.0f2) <D971DBC9-B1D6-3F20-A6EA-B165C32A4E69> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0xbf30000 -  0xbf30ff7 +cl_

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  • On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem?

    On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem?  I tried everything 'app support' tells me except deleting and reinstalling the App because I have a lot of files that I'd lose.  Recommendations anyone?  [email protected]

    On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem?  I tried everything 'app support' tells me except deleting and reinstalling the App because I have a lot of files that I'd lose.  Recommendations anyone?  [email protected]

  • Since the last update Firefox has been crashing constantly and something is VERY WRONG with the update!!!!!!!!! Why?

    Since the last update to Firefox, I have had crashes non stop about every ten minutes or so, with very typical use. The update SUCKS and is crashing computers. I am SURE I am not the only one. PLEASE FIX THIS ASAP. I have been a Firefox user forever, but now going to Chrome and Explorer until I hear from you about fixing this issue. Never before have I had this problem with Firefox. Bums me out. But I can't deal with the constant crashes and it is ABSOLUTELY since the last update a day or two ago.

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    [[Image:FirefoxSafeMode|width=520]]<br><br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

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