Problems starting apple tv 2
I just recently bought an apple tv 2 off of ebay since it was cheaper than itunes price and when plugging in the hdmi and power cables nothing will pop up. I once got an arrow pointing at the itunes logo but other than that nothing. I even put it into dfu mode and restart it it using the down arrow and menu button. Can someone please help me?
Just adding what my experience has been with the latest update. I have two ATVs both connected to a PC server and also some content on my iMac. Both are setup to use static IPs, connected wirelessly through an Airport Extreme. One uses HDMI and the other uses component. This has run really nicely for a long time now.
After the update, my remote seemingly wouldn't work at all. This turned to out to be an intermittent fault and if I press a control repeatedly it will eventually register once and then revert back to not registering. I updated both of my iTunes to the latest version. No difference. When looking through the settings, I noticed something similar to another users post: my network had reverted to DHCP. I fixed this - no effect. Un-pairing the remotes didn't help.
I read somewhere to turn off the screen saver. This initially fixed the problem, but it re-emerged after a period of no usage. Here's a weird symptom. I get two Apple controls and just push random buttons and problem goes away until a period of non-use again.
I called apple and they denied hearing any similar problems and wanted to charge me a $50 support fee to look into what is clearly an issue with their update. I'm pretty bloody unhappy with their attitude and this whole situation at the moment. What was a really nice setup is suddenly a useless load of crap. There's no way I'm adding an extra $50 to the cost of my ATV, purely on principal. My next step is to call consumer affairs.
I'd be interested to hear if anyone has experienced anything similar or has any suggestions of things to try. Would doing a factory reset and starting again from scratch help, does anyone think?
Message was edited by: cbriffa
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Disheartened apple fan.Welcome to the discussion forums.
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You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
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Thanks for visiting Apple Support Communities.
There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
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http://support.apple.com/kb/ht1923
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If you're in a country where there's an apple shop (unfortunately not mine), go check it and ask the employee about it: he's gonna check your Iphone on a "device"
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